1. T-1440 Pre employment Medicals and Injury Management
This work has been produced by DGL (Aust) Pty Ltd
For the purpose of informing DGL employees of the processes of injury and pre employment medicals.
12/07/2006 Rev B

2. Before you get started 12/07/2006 Rev B
It is important that you complete all sections in this learning tool as it has been designed so that
You can abide by the procedures of our organization.
You can apply what you have learnt in this package in your day to day activities
This Learning Tool is designed to be relevant only to DGL (Aust) Pty Ltd employees and only applied whilst employed with DGL (Aust) Pty Ltd
You may have already acquired knowledge in the area identified in this package as you may have completed some specialized training. Or you may have been working within the industry for some time. Should you identify any improvement opportunities in the information contained in this package or have difficulties completing the package please contact
National Training and Compliance Manager
DGL (Aust) Pty Ltd
PO BOX 1594
EAGLE FARM QLD 4009 Ph
Fax
12/07/2006 Rev B

3. Aims and Outcomes
Aim:
To familiarize participants with the key elements of the medical process and injury management.
Outcomes:
Know how to arrange a medical
Become comfortable in the process of medicals and injury management
Know how to correctly create a purchase order for medicals
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4. Training Overview Medicals at DGL
Pre employment medical for Medibank provider
At Medibank Health Service providers
At affiliates of Medibank Health Service providers
Injury Management
Return to Work Plans
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5. National provider for medical services
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6. Click here for hyperlink for Medical Locations T-263
Medicals At DGL
Medical services are provided by one national supplier Medibank Health Solutions.
90% of the DGL workforce have access to a Medibank owned facility
10% of the DGL workforce will attend a facility that is affiliated to Medibank
A listing of facilities can be found in the procedure for Medicals P-330 in the companies intranet alternatively
Click here for hyperlink for Medical Locations T-263
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7. Medicals At DGL
Comprehensive Jobs Demands Analysis (JDA) have been developed for the task completed by DGL employees.
The JDA is used by the medical practitioner to determine if the employee has any conditions that would not allow the employee fulfil there daily duties
JDA can be found in the procedure for Medicals P-330 in the companies intranet alternatively
Click here for hyperlink for Forklift operators T-262
Click here for hyperlink for Truck drivers T-261
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8. Pre employment Medicals
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9. Pre employment medicals at a Medibank Health Services provider
The process of a medical is covered by P-330 in the companies intranet.
A brief summary of the requirements is listed below
Create a purchase order request
Head office to approve and send to Manager, HSEQ unit member responsible for medicals advising them of POR number.
Manager to contact Medibank centre closest to you quoting POR number and arrange an appointment
All paperwork for a Medical is already on Medibank
intranet and does not need to be supplied to employee
HSEQ unit members to review Medical through website portal supplied Medibank
HSEQ unit to advise manager if the person has passed the examination
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10. Pre employment in a regional centre affiliated to Medibank Health Services
The process of a medical is covered by P-330 in the companies intranet.
A brief summary of the requirements is listed below
Create a purchase order request
Head office to approve and send to Manager, HSEQ unit member responsible for medicals advising them of POR number.
Manager to contact Medibank Regional support on quoting POR number and arrange an appointment
Medibank to arrange for all required paperwork to be forwarded to regional centre
Medibank to review medical and place on website portal
HSEQ unit to review Medical through website portal supplied Medibank
HSEQ unit to advise manager if the person has passed the examination
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11. Purchase orders request in Exchequer
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12. Creating a purchase order request in exchequer
Code for supplier MEDI04

13. Creating a purchase order request in exchequer
Type in MEDI and press TAB
This will put you through to the stock listing.
Select the medical type you want and press OK

14. Creating a purchase order request in exchequer
Ensure that you put the name of the employee in the area show below

15. Injury Management
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16. Injury Management at a Medibank Health Services provider
The process of an injury is covered by P-230 in the companies intranet.
A brief summary of the requirements is listed below
HSEQ unit advised of incident
Manager to contact Medibank centre closest advising that there is a need for appointment due to an injury
If a return to work plan is required the Medibank facility will contact HSEQ and manager to work out alternative duties.
Medibank already has a listing of alternative duties on there intranet
Employees return to work
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17. Injury Management at a affiliated of Medibank Health Services
The process of an injury is covered by P-230 in the companies intranet.
A brief summary of the requirements is listed below
HSEQ unit advised of incident
Manager to contact medical centre advising that there is a need for appointment due to an injury and advise that return to work plans are available
HSEQ unit to contact medical centre with return to work plan listing T-264
Employees return to work
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18. Return to Work plans
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19. Health and safety goals
DGL’s priority is for the health and welfare of its employees.
In the unfortunate event of an injury every event is as either an
Loss Time Injury
Medically Treated Injury
First Aid Injury
DGL’s goal is for zero loss time injuries per year, by always offering a return to work plan

20. Return to Work Goals The purpose of a return to work plan is to
return the injured or ill worker:
to the same job, same employer
to a different job, same employer
to a different job, different employer

21. Return to Work Strategies
Return to reduced hours, suitable duties
Return to reduced hours, normal duties
Return to full hours, suitable duties
Return to full hours, normal duties
Skills assessment for different job, same employer
Vocational training for different job, different employer

22. Key Participants The key participants in the Return to Work
Program are:
Injured Worker
HSEQ Return to Work Coordinator
Insurer (Workers Compensation)
Treating Doctor
Rehabilitation Provider

23. The Function of the Supervisor or Manager
Supervisors and Managers play an important role in the Injury Management Process.
We have outlined some ways in which you can assist the injury management process to be more time and cost effective.

24. What is Your Role in Injury Management?
Ensure all accidents and incidents have been reported immediately prior to the employee going to the doctor
Any investigations are completed within timeframes
Ensure staff are adequately skilled to operate equipment.
Offer support and show compassion. Sustaining an injury or illness can be as psychologically devastating as it is physical.
Be actively involved in Return to Work Programs. 24

25. Finding Suitable Duties
Establish a Suitable Duties Register.
Know the inherent requirements of the job and be familiar with the jobs demands analysis.
Dissect core tasks - in many cases some functions within the task are suitable, but the description of the whole task itself, is not.
Identify the duties that may be suitable, based on medical advice and at each Return to Work Program Review. 25

26. Workers Compensation Claims Management
The HSEQ unit handles the administration and management of all workers compensation claims. They will:
Establish an Injury Management File.
Review all medical certificates and medical advice as it comes to hand.
Coordinate return to work plans, as required.
Engage the services of a rehabilitation provider, as required.
Administer and manage all workers compensation claims.
Forward all workers compensation documentation to the companies compensation insurer.

27. Test your knowledge
Through the following slides you will be asked an number of questions to show that you have understood the content of this learning tool
Please record your answer on the training form F-260.
You will be required to submit the answers to the DGL HSEQ unit
5/27/2018

28. Question 1 The code for medicals for purchase orders Exchequer is?
a) MEDI01.
b) MEDI02
c) MEDI03
d) MEDI04
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29. Question 2 In the event of an injury the manager will
contact the HSEQ unit
a) Before the employee goes to the doctor
b) After the employee goes to the doctor
c) After a workers compensation certificate is received
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30. Question 3 DGL goal for the amount of loss time injuries per year is
a) Zero
b) One
c) Ten
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31. Question 4 Who’s responsibility is it to assist injured workers back
to work?
a) Workers
b) Managers
c) HSEQ Unit
d) All of the above
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32. Question 5 What should a Manager show an injured worker in the
Return to Work process?
a) Investigations are completed in a timely manner
b) Neglect & Annoyance
c) Support, Compassion & be actively involved in process
d) All of the above
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33. Additional information
For further information please contact HSEQ unit
members
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