1. INTERVET DISPATCH TRAINING T-1560
This work has been produced by DGL (Aust) Pty Ltd
This induction package has been designed for usage on DGL’s intranet

2. Question 1
It is OK not to wear PPE for quick jobs
a) True
b) False

3. Before you get started Before you get started
It is important that you complete all sections in this learning tool as it has been designed so that:
You can abide by the procedures of our organization.
You can apply what you have learnt in this package in your day to day activities
This Learning Tool is designed to be relevant only to DGL (Aust) Pty Ltd employees and only applied whilst employed with DGL (Aust) Pty Ltd
You may have already acquired knowledge in the area identified in this package as you may have completed some specialized training. Or you may have been working within the industry for some time. Should you identify any improvement opportunities in the information contained in this package or have difficulties completing the package please contact
National Training and Compliance Manager
DGL (Aust) Pty Ltd
PO BOX 1594
EAGLE FARM QLD 4009 Ph
Fax

4. STEP 1 – CHECKING OF DISPATCH DOCKETS
DGL Office Staff receive the Intervet Picking list and process the order in the LMS system, Office Staff to attach an invoice envelope with a copy of the Intervet Docket.
DGL Storeman to check the DGL docket against Intervet paperwork checking that the following information match
Product Name
Product Code
Batch Code
Expiry Date
Quantity
Location
3. In the circumstance this does not match the paperwork to be returned to the office staff immediately and the problem rectified.
DGL Paperwork
Intervet Paperwork

5. STEP 2 – CHECKING PRODUCT LABELLING
DGL Storeman (Picker) to locate stock as specified.
DGL Storeman (Picker) to check the label against the DGL docket & Intervet paperwork checking that the following information match
Product Name
Batch Code
Expiry Date
Once all information is confirmed the Storeman (Picker) is to pick the quantity of stock required.
If for some reason the quantities do not match inform Office Staff immediately whom will need to investigate the reason for this been so.
BATCH
EXPIRY DATE
PRODUCT NAME

6. STEP 3 – Packing of Goods
A second DGL Storeman (Checker) is to check that the DGL Storeman (Picker) has picked the correct product by checking the DGL docket against Intervet paperwork checking that the following information matches
Product Name
Batch Code
Expiry Date
Quantity
2. DGL Storeman (Checker) to pack the required quantity into an esky
3. Under no circumstance are the Intervet products to travel without appropriate packaging.
Polystrene Esky

7. STEP 4 – Packing of Goods
DGL Storeman (Checker) to cover the internal contents of the esky with bubble wrap
note: this keeps the condensation from coming in contact with the product
2. Under no circumstance are the Intervet products to travel without appropriate packaging.
Bubble Wrap

8. STEP 5 – Packing of Goods
DGL Storeman (Checker) to put 2 ice packs inside sealed bags
note: this also reduces the risk of condensation coming into contact with the product
2. Place the ice packs on top of the bubble wrap inside the esky
3. Under no circumstance are the Intervet products to travel without appropriate packaging.
Ice Packs

9. STEP 6 – Packing of Goods
DGL Storeman (Checker) place the esky’s lid on and tape it shut
note: Place the tape in a “T” shape across the top of the box and allow it to go down the sides making it secure.
2. Under no circumstance are the Intervet products to travel without appropriate packaging.
Tape

10. STEP 7 – Packing of Goods
DGL Storeman (Checker) to place the sealed esky into an Intervet Carton and tape closed
note: Place the tape across the seam once the flaps of the box have been closed – place the 2 smaller flaps in first and the 2 larger flaps second
2. Under no circumstance are the Intervet products to travel without appropriate packaging.
Smaller Flaps
Larger Flaps

11. “Refridgerate on Arrival” Sticker
STEP 8 – Labelling of Packed Goods
DGL Storeman (Checker) to place the following on the outside of the sealed carton
Address Label
“Refridgerate on Arrival” Sticker
Hand write the Intervet Reference number
Copy of the Intervets paperwork enclosed in an invoice envelope and stuck to the carton (attached to the back of paperwork)
In circumstances when there is more then 1 carton for the consignment it is to be written on each of the carton as 1 of 4 or 2 of 4 and so on.
2. Under no circumstance are the Intervet products to travel without appropriate labelling.
“Refridgerate on Arrival” Sticker
Intervet Reference Number
Carton number for consignment
Address Label
Intervet Paperwork

12. STEP 9A – Completing Paperwork
DGL Storemen (Picker &Checker) to complete DGL’s Picking Docket making sure that the following are completed
Confirmation of Batch-Per product line
Confirmation of Quantity-Per product line
Confirmation of the Total
Name of the 1st Check - Picker
Name of the 2nd Check - Checker
2. Under no circumstance are the Intervet products to leave the store without the paperwork been completed
Batch Confirmation
Quantity Confrimation
Total Confirmation
Name of 1st Check - Picker
Name of 2nd Check - Checker

13. STEP 9B – Completing Paperwork
DGL Storemen (Picker & Checker) to complete Intervets Picking List making sure that the following are completed
Actual Column - Per product line
Couriers Con Note Number
No. of Packages
Weight
Picked By
Checked by
2. Under no circumstance are the Intervet products to leave the store without the paperwork been completed 28
Couriers Con Note No.
No. Of Packages
Actual Column
Picked By
Weight
Checked By

14. STEP 10 – Despatching Goods on Transport
DGL Storeman to load the vehicle with goods and obtain the following information from the driver on the DGL Outwards Docket
Signature
Printed Name
Date
Rego Number
Storeman is required to obtain a copy of the con note signed by the driver
All paperwork is to be handed to the Office Staff whom will scan and POD and file away.
4. Under no circumstance are the Intervet products to leave the store without the paperwork been completed.
Rego Number
Printed Name
Signature
Date
Con note

15. Test your knowledge
Through the following slides you will be asked an number of questions to show that you have understood the content of this learning tool
Please record your answer on the training form F-260.
You will be required to submit the answers to the DGL HSEQ unit
4/21/2018

16. Question 1
How many people are involved with the picking and packing of Intervet orders?
a) 1
b) 3
c) 2
d) 4

17. Question 2
When checking DGL docket & Intervet paperwork what do you have to check for?
a) not required to be checked as done by the Office Staff
b) Product Name, Product Code, Quantity & Store Location
c) Quantity & Store Location, how to pack it, Address Label
d) Product Name, Product Code, Batch Code, Expiry Date, Quantity & Store Location

18. Question 3
Prior to picking the quantities for dispatch what needs to be checked ?
a) The cartons are full
b) Product labelling
c) The cold room is working
d) Location

19. Question 4
What is the next step after packing the Intervet goods into an Esky?
a) Put ice packs on top of the products
b) Place the ice packs into sealed bags and on top of the product
c) Place bubble wrap on to of the product
d) Add the esky lid and put in a Intervet carton.

20. Question 5
What should be done after the goods have been packed correctly into the esky and sealed?
a) Place into an Intervet Carton and tape closed
b) Attach the invoice
c) Await the arrival of the transporter
d) Advise the Office Staff

21. Question 6 Does the Intervet freight need to travel with paperwork?
a) False
b) True

22. Question 7 What is required on Arrival? a) Do not open for 24 hours
b) Intervet order number
c) Refridgeration
d) Nothing required

23. Question 8
When completing the Intervet paperwork what 2 fields are located in the bottom right corner?
a) Con note number & weight
b) Number of Packages & Picked By
c) Shipping Date & Checked By
d) Picked By & Checked By