1. Demand-Driven Workforce Information: Getting What You Need from Your LMI Shop
Christine Quinn
Regional Administrator
U.S. Department of Labor
Employment and Training Administration
Region 5 Chicago
Jason Palmer
Director
State of Michigan
Department of Technology, Management and Budget
Bureau of Labor Market Information and Strategic Initiatives

2. A “Unique” Relationship . . .
I have confession: I don’t work for a workforce administrator!
That’s right. I report to the DTMB Chief Deputy and to the State Budget Director. This arrangement has some challenges and some benefits.
But You are one of my most important customers!
My Department is focused on customer service, accountability, employee engagement, and innovation.

3. We negotiate an annual memorandum of understanding.
So, How Does It Work?
We negotiate an annual memorandum of understanding.
The process has supported high-quality, creative results. And, while we build flexibility into this process, it still requires careful thought and focus.

4. Happy Employees = Happy Customers
From a cultural perspective, the process has many benefits . . .
We focus on our customer.
We are allowed to innovate.
We engage our employees.
We are held accountable.
Dr. Leonidas Murembya receives an “Excellence” Coin from Christine Quinn

5. Will This Work For Me? If your LMI team is outside your agency . . .
Give it a shot. It may take some time to develop the relationship. And, it takes resources!
Or, even if the team is in your agency . . .
It may be worth a try. The process forces discipline for both Administrators and LMI Directors. Again, it takes time and resources!

6. What Comes Out of It? Special Studies
Apprenticeships in Michigan (2016*)
Labor Force Participation in Michigan (2016*)
Michigan’s Long-Term Unemployed (2015)
Employment and Occupations in the Skilled Trades (2015)
Flint City Demographic and Labor Market Profile (2015)
A Look at Science, Technology, Engineering, and Math Talent in Michigan (2014)
Youth and Young Adults and the Michigan Labor Market (2014)
Regional Prosperity Initiative: Labor Market Information Supplement (2013)
Michigan Industry Cluster Reports and Updates (2013)
Michigan Veterans: A Workforce Study (2013)

7. Regular / Occasional Products and Services
What Comes Out of It?
Regular / Occasional Products and Services
Online Job Demand Analysis and Snapshots
Annual Planning and Workforce Analysis Report
LMI Certification / Training Program
Fast Facts Portal
WDQI Whitepapers
Michigan Job Vacancy Survey

8. LMI Training / Certification Program
Participants equally represent workforce development and economic development organizations.
Fundamentals of economic, demographic, and workforce information and real-world applications.
Program completers invited to join quarterly conference calls designed to increase two-way communication.

9. Annual Planning Information and Workforce Analysis Reports
Designed for all 10 Prosperity Regions with WIOA State Plan and Regional Plans in mind.
More than 30 tables of labor market, economic, and demographic data and over 20 slides of analysis. All tied to WIOA.
Topics include: Population, Labor Force and Employment, Barriers to Employment, In-Demand Sectors and Occupations, Online Ads, Employment Projections, and more.

10. Fast Facts Portal to Mobile App
Our Fast Facts Portal was developed under last year’s MOU. It continues to be a great resource.
Starting in 2017, our Key Labor Market and Economic Metrics is going mobile, and will provide our Governor, the Cabinet, and Administrator instant access to the most current information and insights.

11. Workforce Innovation and Opportunity Act (WIOA)
The 21st century public workforce development system created through WIOA builds closer ties between business leaders, State and Local Workforce Development Boards, labor unions, community colleges, non-profit organizations, youth-serving organizations, and State and local officials to deliver a more job-driven approach to training and skills development. The system will deliver integrated, job-driven services to job seekers, including youth and those with barriers to employment, as well as to workers and employers. It supports the development of strong regional economies and enhances performance accountability to better inform consumers and investors about programs and services that work.

12. Keep Top of Mind . . . Plans - Strategic PLANNING PROCESS:
The state should engage in an extensive planning process with broad stake-holder engagement. Plans should be visionary and broadly cover all the major strategies and actions to prepare middle-skill workers.

13. Keep Top of Mind . . . Asset Mapping SECTOR PARTNERSHIPS:
The state plan should describe the key elements of sector partnerships that the state will support, and explain how the state will administer and fund a strategy that supports the development, convening, and implementation of local area sector partnerships.
CAREER PATHWAYS:
The state plan should explain the policies and resources the state will use to create career pathways, including effective adult education approaches, and explain how the state will link career pathways and sector partnerships.

14. Keep Top of Mind . . .
LABOR MARKET INFORMATION
CROSS-PROGRAM DATA AND MEASUREMENT:
The state plan should describe a comprehensive system linking data across workforce and education agencies; measuring outcomes using common metrics; providing a full count of industry-recognized credentials; and offering training provider scorecards for consumers, and dashboards and supply and demand reports for policymakers.
JOB-DRIVEN INVESTMENTS:
The state plan should describe how the state will invest in training directly connected to jobs (apprenticeship, work- based learning)
TARGET POPULATIONS - YOUTH/DISABILITIES/REENTRY/OTHER:
How this plays into planning now

15. Last Thoughts and Questions for You . . .
Only providing the data and not educating the user on how to understand it will get us a lot of good reports that no one understands….
How are you showing your value to your customer?
Who is your customer?
How are you putting a $$ value to the work that you are doing above what you “have” to do?