1. Collaboration and Partnerships CareerSource Central Florida
CareerSource Florida
Collaboration and Partnerships
Pamela Nabors
President/CEO
CareerSource Central Florida
Monday, October 5, 2015
2015 ACE Conference

2. Presentation Agenda CareerSource Florida Network Overview A New Brand
A Shift in Our Approach to Business
Workforce Innovation & Opportunity Act
Partnering for Our Future
Business-led board of appointees by the Governor; also includes legislative leaders appointed by the Speaker and President.
We are honored to have two new House members who have been appointed to serve: Reps. Frank Artiles, of Miami, and Elizabeth Porter, of Lake City.

3. CareerSource Florida Network Overview

4. Who We Are & What We Do
CareerSource Florida is the business-led policy and investment board for workforce development. We design and invest in strategies to address critical statewide workforce needs. We oversee a statewide network of career development professionals who work directly with Florida employers to help them find, develop and keep good employees.
Business-led board of appointees by the Governor; also includes legislative leaders appointed by the Speaker and President.
We are honored to have two new House members who have been appointed to serve: Reps. Frank Artiles, of Miami, and Elizabeth Porter, of Lake City.

5. Jobs! Jobs! Jobs! 9,500,000 5.3% 940,600 Florida Labor Force
Unemployment Rate
940,600
Private-Sector Job Creation Since December 2010
274,225
Available Jobs In Florida*
$50,133
Average Annual Salary for
Top 20 In-Demand Occupations*
It’s about JOBS!
* August 2015 Online Ads, Help Wanted OnLine ® Data Series, prepared by the Florida Department of Economic Opportunity; seasonally adjusted

7. The CareerSource Florida Network
State Policy and
Investment Board
Workforce Development
Market-Driven Strategies
Competitive Projects
Training Grants
Data and Analytics
Strategic Planning
RWB Local Strategic Plan Approval
Policy Development
Funding Allocations
Chartering Regional Boards
Department of Economic Opportunity
State Administrative and Fiscal Agency
Program Administration and Guidance
Program Compliance and Financial Monitoring
Federal Program Performance and Financial Reporting
Technical Assistance and Support
Workforce Staff Training and Development
Labor Market Information (BLS)
Regional Workforce Boards
Employer and Job Seeker Service Providers
Workforce Service Delivery to Job Seekers and Employers
Career Centers Operations/Oversight
Business Services Representatives
RWB Local Strategic Plan Development and Implementation
Local Compliance, Financial Oversight and Accountability
Local Workforce Performance and Financial Tracking and Reporting

8. Who Are We? 1 of 24 Regional Workforce Boards 2nd Largest in Florida
Oversee all Public Workforce Initiatives
US Department of Labor Workforce Prgms.
Veterans Employment Services
Talent Development Initiatives
Oversee One Stop Career Centers
6 CareerSource Central Florida Full Service Career Centers
1 Satellite Center
2 Mobile Career Centers
Primary Funding Sources
Workforce Innovation & Opportunity Act
Wagner Peyser
SNAP
TANF Program
TRADE Adjustment Act

9. A Brand New
CareerSource Florida

10. Statewide Unified Brand
Regional Workforce Boards Accountability Act of 2012 called for a new statewide unified brand.
Launched the new CareerSource Florida Network Brand on February 10, First state in the nation to unify all of its workforce boards (state and local) and career centers through a single brand.
New brand recognized as the top workforce initiative of 2014 with a prestigious national award from the National Association of State Workforce Agencies.
Success already evident in early research that shows that within six months of the brand launch there was an 8-percent increase in awareness and knowledge of our network by Florida employers. Moving in the right direction.
This session, we’re asking legislators to further assist our rebranding efforts with a naming bill that replaces our state board’s current statutory name, Workforce Florida Inc., with CareerSource Florida.

11. Pillars of the New Brand
Collaborate
Innovate
Lead
Mission
The Florida Workforce System connects employers with qualified, skilled talent and Floridians with employment and career development opportunities to achieve economic prosperity

12. Values of the New Brand Business-Driven Continuous Improvement
Integrity
Talent Focus
Purpose-Driven

13. Business IS
Our Business

14. Business Engagement Model
CULTURAL RESPONSIVENESS
BRAND MANAGEMENT
BUSINESS ENGAGEMENT TEAM
DEVELOPMENT
ORGANIZATIONAL RESPONSIVENESS
CONTINUOUS PROCESS
FUNDING DIVERSIFICATION
CULTURAL RESPONSIVENESS – BET Mission, Market Needs, High Growth Sectors, Customer Requirements, BET Service Portfolio, Sector Strategies, Goals/Objectives, Values
BRAND MANAGEMENT – Customer Perception Data, market Position, Messaging, Communications Plan, BET Outreach Strategies, B2B Marketing
BUSINESS ENGAGEMENT TEAM DEVELOPMENT – Accountability & Empowerment, Performance Expectations & Feedback, Recognition & Reward, Professional Development & Training
ORGANIZATIONAL RESPONSIVENESS – CRM, Needs Assessment Tools, Internal Work Processes, Prospecting, Customer Fulfillment, performance Metrics, Scorecards & Business Engagement Reports
CONTINUOUS PROCESS IMPROVEMENT – Problem Solving Process, Total Quality Management, Baldrige National Quality Award, Lean Six Sigma, Change Management
FUNDING DIVERSIFICATION – Social Enterprises, Fee-Based Services, Revenue Generation Streams, Cause-Related Partnerships, Braided Funding

15. Helping Floridians Get to Work and Businesses Thrive
Florida Businesses Assisted
FY : 124,336 businesses reached,
up from 101,300 in 2013
Florida Career Seeker Placements
FY : 445,437 career seekers placed,
from 489,684 in 2013
From our Annual Report:
FY13-14
Job seekers placed in region 12 = 40,338, or 8.2% (2nd highest in the State)
Employers assisted in region 12 = 7,842, or 7.7%

16. Workforce Innovation
and Opportunity Act
(WIOA)

17. Workforce Innovation and Opportunity Act
careersourceflorida.com/WIOA

18. Workforce Innovation & Opportunities Act
Congress wants real change…
Intentional Partnerships: Particularly for workforce training programs
“Stepping Stones”: Career pathways with jobs and credentials
Not just jobs: Good jobs, good wages, with growth potential (careers)
Focus on those with challenges to employment
True employer engagement (and work-based training)
Clear, user friendly reports and program comparisons are necessary to foster informed consumer choices
Workforce Innovation & Opportunities Act

19. How has the Law Changed? Topic New in WIOA
One stop system and Career Centers
Four “Core” Partners: 1. Adult, Dislocated Worker, Youth; 2) Adult Education & Literacy; 3) Wagner-Peyser; 4) Vocational Rehabilitation
WIOA Career Services
WIA Core + WIA Intensive + New WIOA
New WIOA
Business services
Referrals to other programs
Assistance with UI filing
Financial Literacy
English Language acquisition
Workforce preparation activities
Customer Assessment
WIOA requires literacy, numeracy, English language proficiency and abilities to include skills gaps.

20. Partnership & Collaboration

21. CareerSource and Partners?
What Does This Mean For
CareerSource and Partners?
Partner & collaborate to create seamless service delivery
Partner strategically with regional businesses on vocational rehabilitation
Restructure services to be career pathway focused
Collaborate with educational partners to develop in-demand, stackable credentials
Create a local strategy for sharing of infrastructure costs
Collaborative partnerships for youth career development
Prepare for full implementation of the law by July 2016

22. Positioning for the Future
Please provide us input on how we can position our coordinates
to deliver collaborative services under WIOA.

23. CareerSource Central Florida
Thank You
Pam Nabors
President/CEO
CareerSource Central Florida