1. Orientation Class AMES Box Hill

2. Housekeeping Facilities Break room Mobile phones Break time Parking Ask questions

3. Outline 8:45 – 11:00Information Session 11:00-11:30 11:30—12:00 12:00—1:00 Counsellor Information Session Lunch break Visit ILC Computer tour – practise session 1.00 – 2:15School tour Photos for Student ID Cards

4. Learning at Box Hill AMES We want to wish you all the best with your language learning. The teachers are very professional and spend a lot of time preparing lessons. We would like your comments and feedback. The staff are here to teach you and to help you.

5. Learning at Box Hill AMES Please remember that as adults you are responsible for your language learning. This means: make sure that you come to class on time, complete any homework the teacher gives you, switch your mobile to silent.

6. Talking with your classmates is a good way to practise English It is helpful to introduce yourself and share some information about who you are and where you are from. Introductions

7. Adult Migrant English Program AMEP includes 510 AMEP includes 510 hours CSWE Certificate in Spoken and Written English:  CSWE 1  CSWE 2  CSWE 3

9. English How can you study English at Box Hill AMES? Day Evening Saturday Distance Learning Volunteer Tutor Individual Learning Centre( ILC)

10. Learning activities Learning activities in the classroom Learning in small groups Pair work Role play CDs, DVDs Computer programs Individual Learning Centre( ILC) Excursions

11. good How to be a good student? Come to class on time Come to every session Put your mobile phone on silent Ask questions Talk to your classmates Revise your class work

12. English How can you study English on your own? Watch English television Use your local library Use computer programs Talk to neighbours and shop assistants Revise your class work Individual Learning Centre( ILC)

13. Stopping classes: If you need to stop your English class you must tell your counsellor and your teacher. If you are unwell: If you cannot come to your English class on one day you must ring Box Hill AMES. Box Hill AMES’s phone number is 9890 0425. Please say tell reception why you cannot come to class. When you must contact AMES:

14. Telephoning the school Ph: 9890 0425 Receptionist: Good morning, Box Hill AMES. How can I help you? Student:I can’t come to class today because…… Receptionist:What’s your name and ID number? Student:My first name is_______. My family name is _________. My ID number is ___________. Receptionist:What’s your class number? Student:My class number is ________. Receptionist:Thanks for ringing, I will tell your teacher. Student:Thank you. Bye

15. Evacuation Procedure

16. Fire Drill

17. AMEP Complaints and Appeals Process A grievance is a complaint about unfair treatment. What do you do if you think you have been treated unfairly? Talk to your teacher, counsellor, volunteer tutor or the volunteer tutor coordinator. They may be able to help you solve the problem immediately Refer AMEP grievance procedure for more information

18. AMES Client and Student Code of Conduct All AMES clients can expect to participate in an environment where there is mutual respect. Respect the nationality, ideas, beliefs, opinions, ethnicity, culture, religion, gender and age of fellow students, clients and staff. Express ideas and opinions in ways that do not offend others. Be polite and courteous at all times.

19. AMES Senior Manager Education and Training Teresita Romero Stav Touranakos AMES Education Coordinator

20. Questions…..