1. MATHEMATICS DEPARTMENT Technology Orientation

2. Technology orientation Introductions Some ‘need-to-know’ technology topics Connect your own laptop to OSUwireless Accessing email and files remotely Run computational jobs Where and how to get technology help

3. YOUR IT STUDENT WORKERS Students Morgan Glaze Morgan Glaze Brian Swaney Brian Swaney Sevy Harris Sevy Harris The student workers are our front-line support for Mac workstations, printing/scanning issues, or how to access services.

4. YOUR IT STAFF MEMBERS Tom Holbrook Mac workstations, public printers, scanners, and tier 2. Mac workstations, public printers, scanners, and tier 2. Camron Stevens Windows Server administrator Windows Server administrator Front-line Linux support Front-line Linux support

5. YOUR IT STAFF MEMBERS Tim Winningham Tier 3 Mac Support Dave Alden Head-of-shop Back-end server administration

6. MATH WORKSTATIONS Apple iMacs

7. New to a Mac? http://www.apple.com/findouthow/ mac/

8. MATH WORKSTATIONS We have nearly 200 Apple iMac computers running OS X 10.6 Faculty, Staff, and Grad computers all less than 4 years old Each computer configured exactly alike* We have nearly 200 Apple iMac computers running OS X 10.6 Faculty, Staff, and Grad computers all less than 4 years old Each computer configured exactly alike* * Every effort is made to make each Mac/Windows box a clone of the other so a user can have the same exact experience no matter the workstation.

9. MATH WORKSTATIONS Applications Supported Applications Microsoft Office ’11 Safari and Firefox Apple Mail and Thunderbird Matlab, Mathematica, Maple TeX Shop -GUI front-end for PDF LaTeX MacPorts FOSS applications iLife Suite

10. WHAT IF YOU WANT TO USE YOUR OWN COMPUTER? If you like to use your own notebook computer, that’s fine with us Connect to the Internet using OSU Wireless Create your wireless account online 1. https://my.osu.edu 2. Activate account tab Contact 8-help for support OSU Wireless supports Windows, Mac, or Linux clients

11. Printing Location of public printers MA 224 MA 224 MA 315 MA 315 MW 140 MW 140 MW 430 (color) MW 430 (color) MW502 MW502 MW705 MW705 Location of public printers MA 224 MA 224 MA 315 MA 315 MW 140 MW 140 MW 430 (color) MW 430 (color) MW502 MW502 MW705 MW705

12. PRINTING SUPPORT When to fix it yourself? Printer out-of-paper Usually there is another ream of paper below the printer. Just add paper to the lower tray. If there is NOT a spare ream, please come to MW-430 or sign-out paper in CH-121 Self-service support

13. PRINTING SUPPORT Seek help immediately

14. PUBLIC SCANNERS Location of public scanners MW 140 Types of Scanners Fujitsu document scanner HP flatbed scanner How to use and support for scanners Instructions for the use of the scanners are placed beside each scanner For support with scanners, please stop in MW-430, call 2-4962, or email support@math.osu.edu

15. CHECKOUT EQUIPMENT Windows, OS X, Projectors, Laser Pointer

16. CHECK OUT OUR EQUIPMENT What type of equipment you can reserve? 2 Windows XP notebooks 2 Windows XP notebooks 3 Apple OS X notebooks 3 Apple OS X notebooks 2 LCD projectors 2 LCD projectors Laser pointer or Laser pointer or presentation mouse presentation mouse What can you use our equipment for? Presentations only Presentations only For use only on campus For use only on campus

17. HOW TO RESERVE OUR EQUIPMENT 1. Reserve equipment online at http://www.math.osu.edu/reserve 2.Stop in MW-430 no more than 25 minutes before your reservation 3.Please see one of our students or another member of our IT team 4.Sign our equipment check-out form

18. HOW TO RETURN OUR EQUIPMENT 1.Be sure you are returning all equipment as listed on the enclosed item list 2. During normal business hours, stop in MW-430 no more than 25 minutes after your reservation has ended 3. After normal business hours, keep equipment in an onsite, secure place. Remember you are responsible for lost or damaged items 4. Help those who reserve after you, and please report any issues with equipment 5. Sign our equipment check-in form

19. ACCESSING MATH ONLINE Personal webspace Create your website in a directory named WWW in the root or top level of your home directoryCreate your website in a directory named WWW in the root or top level of your home directory http://www.math.osu.edu/ ~usernamehttp://www.math.osu.edu/ ~username Math webmail address Gain access to your math department email any timeGain access to your math department email any time http://www.math.osu.edu/ webmailhttp://www.math.osu.edu/ webmail

20. ACCESSING FILES REMOTELY You have the ability to access your math home directory any time of the day. SSH into login.math.osu.edu 1. example: ssh username@login.math.osu.eduusername@login.math.osu.edu What can you use login.math.osu.edu for? Browse or manipulate the files in your home directory Check email using pine Copy files to/from your home directory

21. REMOTELY RUN COMPUTATIONAL JOBS You have the ability to remote run computational jobs any time. SSH into compute.math.osu.edu 1. example: ssh username@compute.math.osu.edu What can you use compute.math.osu.edu for? Run computational jobs, for example, like from Matlab Be kind and NICE your programs or let them run flat out What if I need graphical support? Windows users should use X-Win32 from http://osusls.osu.edu/ Apple users should use the built-in X11 found in Applications/Utilities

22. HOW TO GET MATH IT HELP In person MW-430 between 8a-4:30p, M-F MW-430 between 8a-4:30p, M-F Email us support@math.osu.edu support@math.osu.eduTelephone 614-292-4962 between 8a-5p, M-F 614-292-4962 between 8a-5p, M-FSelf-help http://docs.math.osu.edu http://docs.math.osu.edu Help for OSU Wireless or use of non-Math IT http://8help.osu.edu In person MW-430 between 8a-4:30p, M-F MW-430 between 8a-4:30p, M-F Email us support@math.osu.edu support@math.osu.eduTelephone 614-292-4962 between 8a-5p, M-F 614-292-4962 between 8a-5p, M-FSelf-help http://docs.math.osu.edu http://docs.math.osu.edu Help for OSU Wireless or use of non-Math IT http://8help.osu.edu

23. HTTP://TWITTER.COM/OSU_MATH 24/7 global system status

24. Questions