1. GCU 2014 OPERATIONS Second Quarter Board Meeting Meeting APRIL 2014 1

2. TOPICS OF CONVERSATION First Quarter Sales and Operations Review Proposal for Image of all files Life Program Update New Affinity Programs Human Resources New Org Charts Office Renovation- Update 2

3. PREMIUM BY MONTH

4. YTD NEW ANNUITY PREMIUM* ACTUAL VS. GOAL 58% of Goal

5. TOTAL ANNUITY PREMIUM* BY MONTH *Includes Renewal and Conversions

6. ANNUITY CERTS ISSUED

7. YTD 2014 LIFE PREMIUM* ACTUAL VS. GOAL * Includes Renewal Premium 48% of Goal

8. LIFE PREMIUM BY MONTH

9. LIFE CERTS ISSUED

10. 2014 MEMBERS BY MONTH 10

11. AGENT APPOINTMENTS 2014

12. IMAGE PROJECT Objective- to scan and index all inforce files into a set protocol for easy recall. Outside Bid with two more requested- Estimate- $70,000 Doc preparation Indexing Place documents in the 6 categories of our protocol 60,000 files over 3 months Scanning off site by batch with 24 hour recall and daily transmission of images. In batches of our determination. Site to hold paper records for 30 days and then shred. 12

13. NEW AFFINITY PROGRAMS New products and services available, and proposed for GCU members on our website. Currently available on our website. Benefits USA – Health Saving Program Free Rx Discount Card Proposed Product Offering Medicare Supplement Insurance Dental Insurance Accident Disability Insurance

14. NEW AFFINITY PROGRAMS Benefits USA – Health Saving Program

15. Offers include: Savings on dental, vision, alternative care, hearing, and other health and wellness programs. Family Legal Plan Unlimited access to physicians via phones, web or email with Telemedicine service. Roadside assistance with covers the car and not only the driver. Travel assistance and more.

16. NEW AFFINITY PROGRAMS Benefits USA – Health Saving Program A package of programs and discounts available for purchase by our members. Cost is $24.95 per month. Web marketing no premium collection by GCU. GCU received a commission of $5 per month/per member.

17. HUMAN RESOURCES 17 Annual Employee Christmas Bonus- Added a $1,000 Cap. ($25/yr. of service) New Internet Usage Policy Published This week- Earth Day Administrative Appreciation Week

18. UP DATED ORG CHART 18

19. UP DATED ORG CHART 19

20. 2014 REMODEL PROJECTS IT- work began in August 2013 progressing thru 2014. Renovation of Hallways- in process New paint completed and carpet installed upstairs.

21. 2014 INTERIOR REMODEL PROJECTS NOT YET BEGUN Upgrade Building Security. Kitchen /Atrium Remodel. Paint and Carpet Downstairs. Estimated Total $ $63,950- Approved Nov 13 Board Meeting

22. THANK YOU