1. Section 503: Outreach - Capacity, Candidates & Contractors Operations Support Manager Ticket to Work Pam Walker, CEO, Alliance Professional Services LLC March 6, 2014

2. Learning Objectives Developing and implementing a successful Section 503 Outreach Plan that includes: Capacity – Preparing for Participation o Ensure staff, tools, and processes are in place. Candidates – Prelude to Placement o Suggestions for recruitment and referrals. Contractors – Packaging your Product o Painting the big picture about services. 2

3. Capacity – Preparing for Participation Ensure staff, tools, and processes are in place. o Develop a written plan that includes processes and staff responsibilities. o Know your organization’s limitations and plan strategies to circumvent the limitations, if any. o First impressions count – rehearsals allow kinks to be worked out o Examples and idea sharing - Ideas successfully used by other Ticket service providers. 3

4. Candidates – Prelude to Placement Suggestions for recruitment and referrals: o Consider partnering with VR and local One Stops. o Get involved – meet other Ticket service providers. o If the number of Tickets that can be served is limited due to capacity, consider creating a Ticket wait list, but obtain basic information, such a the areas of expertise, for those Ticket Holders on the wait list. o Create a system to quickly “search” and find resumes on file that match specific job requirements. o Examples and Idea Sharing - Alternative ways used by other Ticket service providers to recruit for specific job openings. 4

5. Contractors – Packaging your Product Painting the big picture about your services: o Know which services can be provided and be able to explain the benefits of those services. o Limit marketing efforts to only those Federal Contractor Employers you could reasonably serve, based on capacity. o Be selective with the size and number of Federal Contractors you offer to assist. Start small, get feedback, and master the process before you take on a heavier load. o Examples and Idea Sharing –Marketing ideas successfully used by other Ticket providers. 5

6. Quick Recap The opportunity to participate in recruitment and job placement for Federal Contractors is very exciting. We can shine a positive light on the Ticket Program if we plan for capacity, find innovative ways to recruit qualified Ticket Holders, and do a great job of marketing our services. Let’s exceed expectations! 6

7. Additional Resources: Have a question? For additional information about participating in Section 503, including how to locate Federal Contractors, visit: https://yourtickettowork.com/web/ttw/503- readiness-training 7

8. Thank you! Pam Walker Alliance Professional Services LLC P.O. Box 550 Collierville, TN 38027-0550 Email: pam@allianceprofessionalservices.compam@allianceprofessionalservices.com 8

9. Section 503 Readiness Wrap-Up The Section 503 Final Rule announced in August 2013 is effective March 24, 2014. Be on the lookout for information about a Community of Practice the OSM is sponsoring for Section 503. Complete the Section 503 Knowledge Assessment at the link below! o https://www.surveymonkey.com/s/503ReadinessAssess https://www.surveymonkey.com/s/503ReadinessAssess 9