1. Welcome to Workforce 3 One U.S. Department of Labor Employment and Training Administration Stakeholder consultation series: Strengthening the One Stop System 8-21-14

2. Agenda  Purpose and Session Flow  Overview of the Workforce Innovation and Opportunity Act (WIOA)  Provisions Related to Strengthening the One-Stop System  Discussion Questions  Technical Assistance Tools and Resources  Stakeholder Engagement – Webinar Series Schedule 2

3. Purpose This series of stakeholder consultation webinars is aimed to:  Gather input from state and local workforce leaders and practitioners, workforce system partners, customers, and other stakeholders on key implementation topics;  Inform development of regulations; and  Inform technical assistance strategies to support implementation. Please note that ETA is also planning to conduct a series of Town Halls this Fall to gather input from the field, and that you are always welcome to send comments and questions to DOL.WIOA@dol.govDOL.WIOA@dol.gov Our Federal Partners (ED and HHS) are also collecting input, and we are working closely together on implementing the new legislation. 3

4. Session Flow  The Department of Labor is in a “listening” mode.  Submit your responses and input to the discussion questions through the chat feature.  Responses will be reviewed and analyzed as we are developing draft regulations and planning future guidance issuance and technical assistance. 4

5. Overview of the Workforce Innovation and Opportunity Act  President Barack Obama signed WIOA into law on July 22, 2014.  Passed by Congress with wide bipartisan majority (The Senate voted 93-5 and the House of Representatives voted 415-6).  Reaffirms ongoing role of American Job Centers.  Promotes program coordination and alignment of key employment, education, and training programs at the Federal, State, local, and regional levels.  Builds on proven practices such as sector strategies, career pathways, regional economic approaches, work-based training.  Complements and supports the President’s Job-Driven Workforce Vision. 5

6. Programs under the Workforce Innovation and Opportunity Act  Supersedes the Workforce Investment Act of 1998 and retains and amends the Adult Education and Family Literacy Act, the Wagner-Peyser Act, and the Rehabilitation Act of 1973.  Identifies “core programs”: – Adults, Dislocated Workers, and Youth formula programs and Wagner-Peyser employment services administered by the Department of Labor; and – Adult education and literacy programs and Vocational Rehabilitation state grant programs that assist individuals with disabilities in obtaining employment administered by the Department of Education.  Authorizes the Job Corps, YouthBuild, Indian and Native Americans, and Migrant and Seasonal Farmworker programs, and evaluation and research activities conducted by DOL. 6

7. Highlights of Reforms to the Public Workforce System under the Act  Requires states to strategically align workforce development programs to support job seekers and employers.  Promotes accountability and transparency of programs.  Fosters regional collaboration to meet the needs of regional economies.  Streamlines and strengthens the strategic roles of workforce development boards.  Enhances services provided to job seekers and employers through the American Job Center system.  Improves services to employers and promotes work-based training. 7

8. Highlights of Reforms to the Public Workforce System under the Act  Provides access to high quality training  Enhances workforce services for the unemployed and other job seekers.  Improves services to individuals with disabilities.  Makes key investments in serving disconnected youth and other vulnerable populations, including Native Americans and Migrant and Seasonal Farmworkers.  Increases the performance and quality of the Job Corps program.  Reinforces connections with Registered Apprenticeship. 8

9. Discussion Question What are your top three priorities for implementation of WIOA? 9

10. Provisions Related to American Job Center System  WIOA increases the quality and accessibility of services that job seekers and employers receive at their local AJCs.  States will establish criteria to certify AJCs at least every three years to ensure continuous improvement, access (including physical and programmatic accessibility for individuals with disabilities) to in-person and virtual services and integrated service delivery for job seekers and employers.  Key partners and services will be available at AJCs through the co- location of the Wagner-Peyser Employment Service and the addition of the TANF program as a mandatory partner.  The workforce system will have a common identifier so workers that need employment or training services and employers that need qualified workers can easily find their local AJC. 10

11. Provisions Related to American Job Center System  WIOA now provides that UI services to be provided through the one- stop delivery system include both information and assistance in claims filing.  The Secretary of Labor, with input from a new advisory council, other Federal agencies, and states will develop and implement plans to improve the national workforce and labor market information system and help job seekers make informed career choices.  States and local areas are encouraged to improve customer service and program management by integrating intake, case management, and reporting systems.  AJC partner programs will dedicate funding for infrastructure and other shared costs. 11

12. Discussion Questions  What opportunities do the One Stop provisions under Workforce Innovation and Opportunity Act (WIOA) present to the workforce system and customers it serves?  WIOA now requires that State Boards focus on continuous improvement of the One-Stop delivery system and develop One-Stop standards and a certification process. What are your ideas in terms of guidance that will support states in carrying out this mandatory role?  Employment services are required to be co-located with One-Stops under WIOA, and TANF is now a required partner. What opportunities and challenges should DOL consider in drafting regulations and guidance to ensure the active involvement/participation from these and other required partners?  WIOA includes provisions about One-Stop infrastructure funding and about providing funding or noncash resources for other common costs related to center operation and the costs for providing career services. What should be included in guidance that will help states and local areas to implement these provisions? 12

13. Discussion Questions  WIOA now provides that UI services to be provided through the one-stop delivery system include both information and assistance in claims filing. The two words “and assistance” are new and imply a more affirmative responsibility to assist claimants in the claims filing process. What input do states and LWIBs have for ETA to consider when drafting guidance on defining “and assistance” with filing UI claims?  States and local areas are encouraged to improve customer service and program management by integrating intake, case management, and reporting systems. How can DOL support states and local areas in these efforts?  What kinds of information and technical assistance from DOL do states and local areas need to implement the One-Stop service delivery provisions under WIOA?  Is there anything else you want us to share with us today? 13

14. Technical Assistance Tools and Resources  Department of Labor – WIOA Resource Page (www.doleta.gov/WIOA)www.doleta.gov/WIOA – WIOA Dedicated Email (DOL.WIOA@dol.gov)DOL.WIOA@dol.gov  Department of Education – Office of Career, Technical, and Adult Education’s WIOA Resource Page (http://www.ed.gov/AEFLA)http://www.ed.gov/AEFLA – Rehabilitation Services Administration’s WIOA Resource Page (http://www2.ed.gov/about/offices/list/osers/rsa/wioa- reauthorization.html)http://www2.ed.gov/about/offices/list/osers/rsa/wioa- reauthorization.html 14

15. Stakeholder Engagement INFORMATION ON CURRENT AND FUTURE OPPORTUNITIES TO PROVIDE INPUT IS AVAILABLE AT WWW.DOLETA.GOV/WIOA.WWW.DOLETA.GOV/WIOA 8/21 - Strengthening the One Stop System 8/22 - Job-Driven Training for Adults and Dislocated Workers8/22 - Job-Driven Training for Adults and Dislocated Workers 8/25 - Integrated Performance Reporting and the ETPL8/25 - Integrated Performance Reporting and the ETPL 8/26 - Consultation with Consumers, Advocacy Groups, and Direct Service Providers on Services for Individuals with Disabilities8/26 - Consultation with Consumers, Advocacy Groups, and Direct Service Providers on Services for Individuals with Disabilities 8/28 - The Migrant and Seasonal Farmworker Program8/28 - The Migrant and Seasonal Farmworker Program 9/2 - Services to Individuals with Disabilities9/2 - Services to Individuals with Disabilities 9/5 - Services to Disconnected Youth 9/11- Strategic Program Alignment and Unified Planning9/11- Strategic Program Alignment and Unified Planning 9/12- WIOA and Registered Apprenticeship9/12- WIOA and Registered Apprenticeship 9/15 -The Indian and Native American Program9/15 -The Indian and Native American Program 15

16. Thank You! Find resources for workforce system success at: www.workforce3one.org 16