1. Powered by Funded by Iowa’s FREE Housing Locator Service

2. June, 2013: Issued Request for Proposal August, 2013: Awarded contract to socialserve.com Aug.-Oct., 2013: Site Design Nov.-Jan., 2014: Landlord Outreach Jan. 7, 2014: Public Launch Background

3. Developed By Developed and maintained by Socialserve.com, a 501(c)(3) nonprofit and the national leading provider of affordable housing locator services The Iowa Finance Authority (IFA) Funded by

5. Statewide service helping landlords and tenants find each other Increasing access to housing information – FREE to search and list Available online 24-7 Supported by a toll-free, bilingual call center Searching and listing is quick and easy: users can choose the level of detail that suits them Detailed property listings include pictures, map links and much more Listings are continually updated by the call center and a system of email reminders Overview

7. Other Key Partnerships Iowa Homeland Security and Emergency Management Easter Seals Public Housing Authorities American Red Cross U.S. Department of Housing & Urban Development Field Office Aging and Disability Resource Center Iowa Association of REALTORS® Iowa Department of Public Health Iowa Landlord Association Iowa Workforce Development Landlords of Iowa Money Follows the Person Olmstead Taskforce USDA Rural Development

8. 1. Choose a City or County Search online or call a toll-free call center Searching

9. 2. Choose a Search Basic, Advanced or Accessible

10. Searching 3. Listings Sift through listings, sort, save to shopping cart, and more

11. Register online or by fax, email or toll-free call Log on or call to add or update listings And remove listings from public view immediately when rented Listing Properties

12. 12

13. Confidential search for special populations, available for authorized agency workers Special Needs Search

14. Service Provider/Restricted Access Portal Restricted Access lets approved service providers and case managers search for listings that serve individuals and families facing housing barriers. For confidentiality reasons, the general public cannot search by these specific designations, which are indicated privately by the landlord during the listing process. Restricted Access allows case managers to design and save search criteria as they look for properties. Notification is sent when an available property matches the saved criteria – helpful time management resource!

15. Housing units that serve individuals and families who are facing housing barriers

16. 60 trainings, tradeshow appearances and other unique opportunities Trained 5,000 professional partners Significant media coverage More professionals/disability advocates have been trained than any other state Socialserve.com serves. More listings than any other state Socialserve.com has partnered during our launch period.

17. Media Relations

18. 36,430 units listed representing 11% of Iowa’s rental housing inventory Almost half of the units on the site – over 16,000 - have at least one accessible feature selected 556 landlords represented with listings More than 105,000 searches for rental housing More than 480,000 unique page views More than 3,000 searches a week Results

19. Stats Update and Projections 36,000+ Housing Units Listed since November 2013

20. Stats Google Visitor Analytics January - October 2014

21. Questions?

22. Contact Us for more information and free trainings for staff Ashley Jared Ashley.Jared@iowa.gov 515-725-4934 Nina Miller Nina@socialserve.com 704-625-1724