1. Type author names here © Oxford University Press, 2013. All rights reserved. O’Mahoney and Markham: Management Consultancy, 2 nd edition Chapter 1: Introduction Dr. Joe O’Mahoney and Calvert Markham

2. O’Mahoney and Markham: Management Consultancy, 2 nd edition 1. Introduction

3. O’Mahoney and Markham: Management Consultancy, 2 nd edition Chapter Objectives To introduce the book To describe the Online Resource Centre Illustrate the different perspectives in the book Introduce the book structure

4. O’Mahoney and Markham: Management Consultancy, 2 nd edition The Book Brings together a number of key perspectives –Descriptive (what) –Practitioner (how) –Critical (why) –Careers (getting a job) Features ‘insight’ chapters from leading practitioners Is based on thirteen years research and experience in the industry Provides a variety of real-life cases of different sizes

5. O’Mahoney and Markham: Management Consultancy, 2 nd edition The Online Resource Centre ‘Bonus’ chapters on Typical Clients & Case Interviews Answers to case-studies PowerPoint slides A database of web links A glossary of key terms Additional group exercises

6. O’Mahoney and Markham: Management Consultancy, 2 nd edition The Four Perspectives (1) Descriptive Perspective –What is, and isn’t, Management Consultancy? –How do the different forms of consultancy differ and why? –Why did the industry emerge and how has it changed in recent years? Practitioner Perspective –How should clients deal with consultants? –What tools and techniques do consultancies use? –How should one run a consultancy firm? –What skills do I need as a consultant?

7. O’Mahoney and Markham: Management Consultancy, 2 nd edition The Four Perspectives (2) Critical Perspective –How does consultancy interact with its social, political, and economic environment? –What theories can illustrate better the dynamics of the industry? –How can consultancy be ethical? Careers Perspective –Which firms should students apply for and at which grade? –How should students apply for a job? –How can students maximise their chances of success?