1. COLORADO COLLEGE PERFORMANCE EXCELLENCE 2012

2.  WHY ARE WE TALKING ABOUT GOALS?  VALUE OF GOALS  DESIGNING SMART GOALS  EXAMPLES

3.  A CRITICAL COMPONENT OF PERFORMANCE EXCELLENCE  LINK PAY TO PERFORMANCE

4.  PROVIDE DIRECTION FOR EMPLOYEES  BASIS ON WHICH TO ASSESS SUCCESS  KEY FACTOR IN PERFORMANCE BASED COMPENSATION

5.  Specific  Measurable  Attainable  Relevant  Time-bound  Should be linked to institutional and department goals.

6.  Be clear and unambiguous  What is expected?  When is it expected?  How much is expected?  Specific = progress can be more easily identified

7.  What good is a goal that can’t be measured?  Helps identify progress  Encourages employee to stay motivated  Helps identify achievement/outcomes

8.  Be realistic.  Stretch employees but don’t be extreme.  Don’t set the bar too low either.  Goals become meaningless if too high or too low.

9.  Link to college’s mission, department goals.  Related to the employee’s job.  Communicate the importance of the goal to the employee.

10.  Goals must have a timeline.  Helps the employee focus their efforts/set priorities.  Goals without timelines are overtaken by day to day tasks.

11.  Goal: Improve accuracy of cash reconciliation.  Goal: Reconcile operating cash/sales drawers with 100% accuracy by the end of each month.

12.  Goal: Increase student learning on wellness topics.  Goal: By October 31, 2012, develop the content and schedule for a series of 6 Lunch and Learn seminars for students specific to wellness related issues.

13.  Goal: Improve the department website.  Goal: By February 13, 2013, review and update all content on the website and provide a summary of content changes to the supervisor.

14.  Goal: Respond to all accidents.  Respond to all accidents by making contact with involved parties and/or person reporting the accident within 30 minutes of receiving notification.

15.  Goal: Respond to customers appropriately.  Goal: Develop and maintain a schedule of monthly contact via email, phone, or in person with customers of AV services to ensure appropriate scheduling of resources.

16.  Goal: Provide social skills education.  Goal: By April 1, 2013, develop and implement a minimum of 4 opportunities for children in the preschool room to develop social competence skills.

17.  Supervisors complete evaluations.  Employees complete self reviews.  Supervisors meet with division head to review ratings.  HR reviews rating across divisions.  Supervisors meet with employees for performance review.  Salary increases are determined based on overall evaluation rating.

18. By October 30 th, meet with your employees to develop/refine 2-4 goals for 2012-2013. Document the goals in writing and provide follow up. Consult with HR if needed to refine goals. HR will be conducting educational sessions on the evaluation process in January.