1. Online Learning Certificate in the Water/ Wastewater Field Available from: Executive Development Programs Michigan State University 3535 Forest Road Lansing, MI 48910 Phone: (800) 356-5705 On-Line Program This Program Will Help System Managers Department Heads Superintendents of Treatment Plants Distribution Systems Collection Systems Chief Operators Crew Chiefs Maintenance Managers Office Managers Seven lessons present basic management principles in a life-like case study format. Upon successful completion, the student earns 6.0 CEU’s (Continuing Education Units) and a Michigan State University Certificate. Course Lessons 1. Importance and Function of a Manager 2. The Manager’s Responsibility toward Delegation and Motivation 3. The Supervisor’s Need for Problem- Solving and Communication Skills 4. Planning/Organization 5. Staffing 6. The Manager’s Responsibility in Leading and Controlling 7. Managerial Relations with the Union and Employees 1.How do I enroll in the program? A: Complete the order form included in this brochure and mail it to the address given with your payment (credit card information or a check made out to Michigan State University.) 2. How is the course structured? A: The course consists of a series of lessons and a variety of on-line quizzes based on readings from your textbook that will be mailed to you by Executive Development Programs. You have one year (extendible upon request) from the time of your enrollment to complete the on-line quizzes and, upon satisfactory completion, you will receive a letter of verification and your MSU certification. 3. Is there an alternative to the on-line format? A: No. The course is current and on-line since 2003 when the manual version was discontinued. 4. What is a passing grade for each on-line quiz? A: A grade of 70% or higher is passing. However, a quiz having a grade lower than 70% can be retaken. 5. What must I do after I have completed all the on-line quizzes? A: Nothing. After successful completion of the course, your grades will be recorded electronically. No further action is required from you. Your certificate and letter of completion should reach you within 10 business days upon your completion. 6. How can I notify my state upon completion of the course? A: Follow the instructions of your state enforcement agency upon completion. Sending a copy of the MSU Certificate may suffice. 7. Who can I contact should I have any further questions? A: Water/Wastewater Course Coordinator Office of Executive Development Michigan State University 3535 Forest Road, Lansing, MI 48910 Phone: 800-356-5705 Fax: 517-353-0796

2. Order Form Please enroll me in the following:  Supervisory Management ($495)* * Price subject to change w/o notice. Questions? Phone: (517) 353-8711 Fax: (517) 353-0796 Contact Information: * Denotes required fields *E-mail: ________________________________ *Name: _________________________________ Birth Date : ______________________________ State Operator ID # : ______________________ *Address: _______________________________ *City: __________________*State: ___________ *Zip: _________*Phone: ___________________  Visa Card #: ____________________  MC Expiration: _________________  AMEX Sec. Code: _________________ Make checks payable to: Michigan State University Mail this form, including check or money order to: Self-Study Course Coordinator Executive Development Programs Michigan State University 3535 Forest Road Lansing, MI 48910 Program Information: Course cost is $495. Materials include a textbook and an on- line study guide. Students study each assignment, then complete objective tests on-line through the course website. The tests are immediately graded with the results viewable right away for the student. At least one lesson per month should be completed, requiring no more than ten hours. Free HELP line is open 24/7. Each CEU (Continuing Education Unit) earned is equivalent to 10 hours of work. Upon satisfactory completion of this course you receive six (6.0) CEUs. Most states recognize the course in training for certification, job upgrading for promotion and certificate renewal. Why Online? Learning online is beneficial for many reasons, including: Relevant: Supervisory Management in the Water/Wastewater Field is based on the Twelfth Edition (2014) of "Supervision Concepts and Practices of Management" by Leonard. The author discusses supervision topics and emphasizes their relevancy to current social, environmental and business conditions. The online program content and water industry related materials are packed full of topical examples and the latest, best practice. It will build on your work experience as it introduces you to new ideas and fresh approaches you can use immediately. Convenient: Learn on your own time, at your own pace. After you have enrolled in your program you have one year from that date to complete your online training giving you ample time to study and take your exams. Plus with online learning, your classroom is available to you 24 hours a day, 365 days a year. Cost Effective: Learning online saves money in travel, lodging, meals and mileage. And, with a virtual classroom 24/7, you can avoid lost time and wages from work. Go to noncredit.msu.edu and then click on the environment tab.