1. Training Programmes in Statistical Skills at Statistics Finland Presentation related to the Consultation Mission, to the SSSU in Kiev, Ukraine 16 – 18 June 2015 Petteri Baer Marketing Manager Courtesy to Ms Riikka Mäkinen, Manager of the TPSS Training programs at Statistics Finland

2. Kiev 16 - 18 June 20152Petteri Baer From strategy to training for all personnel groups Operational strategy Competence strategy Core competences Training programmes Training courses

3. Kiev 16 - 18 June 20153Petteri Baer Statistics Finland’s core competences are Statistical skills - methodological and institutional know-how Familiarity with the described topic Knowledge of statistics Knowledge of the demand for statistical data Knowledge of presentation of statistical data Please notice that among core competencies also other topics than solely knowledge of statistics are important!

4. Communication skills IT skills Project skills CONTENT KNOWLEDGE SURVEY AND METHODOLOGICAL KNOWLEDGE DATA SYSTEM KNOWLEDGE PUBLICATION AND PRODUCT KNOWLEDGE PROFESSIONAL COMPETENCE SHARED COMPETENCE Customer and stakeholder skills Organisational skills Networking skills Interactive skills Organising skills Development skills - statistical topic - concepts and classifications - data collecting - data sources - data files - data editing and processing - analyses - survey methods - operating environment - combinability of statistics - publication compiling and publishing modes - data dissemination channels - products and services - metadata - international recommendations - data presentation modes - release practices - international statistical systems - designing and testing of statistics - data collection systems - data dissemination systems - production databases - statistical software Competence Model of Statistical Work Kiev 16 - 18 June 2015Petteri Baer4

5. Kiev 16 - 18 June 20155Petteri Baer Co-operation with customers, partnerships In-house and external training courses and seminars, e.g. - junior management (JET) - project work - Training Programme in Statistical Skills Collaboration with colleges and universities - programmes for master’s studies - trainees International exchange programmes - Eurostat - Scandinavia In the team Development projects, study groups, ”clubs” Job rotation Studies abroad - ESTP Personal development plan Sabbatical for post-graduate studies Self studies eLearning Networking Work experience Mentoring Capacity to learn today - for the future Personnel planning in units Benchmarking

6. Kiev 16 - 18 June 20156Petteri Baer In-house training courses Communications Languages: English & Swedish Presentation Skills Appearance in Media Customer Work and Marketing Training Programme in Statistical Skills Basic studies for newcomers Advanced studies Project Work Basic training Specialised training for project managers Specialised training for steering groups Management and Leadership Training Junior Management Training (JET) Team Leading Personnel and Financial Administration

7. Kiev 16 - 18 June 2015 Training Programme in Statistical Skills (TPSS) Basic studies intended mainly for newcomers extent 50 h duration of the studies is 2 months since 2005 Advanced studies supplementary education for statistical experts extent 322-412 h duration of the studies is two academic years since 2007 Participation not earlier than after two years of work experience at Statistics Finland 7Petteri Baer

8. Training Programme in Statistical Skills Professional skills Networking Being part of SF Knowledge of SF Kiev 16 - 18 June 20158Petteri Baer

9. Kiev 16 - 18 June 2015 Training Programme in Statistical Skills: questions to be answered What is a statistical institute? What are statistics needed for? How are statistics made? What is The Statistics Act? What kinds of products and services does SF have ? What is Statistics Finland like as a work community? Competence Motivation Commitment ”Becoming a Statistics Finlander” 9Petteri Baer

10. Objectives of the Training Programme * From the perspective of Statistics Finland Ensuring a high standard of statistical skills of the personnel Harmonizing statistical thinking and enhancing shared operating methods in statistical work Encouraging peer learning and cross-statistical co- operation Facilitating the planning of an expert career and creating preconditions for internal mobility Supporting transfer of knowledge from senior to junior experts Kiev 16 - 18 June 201510Petteri Baer

11. Objectives of the Training Programme * From the perspective of the expert Diversifying expertise in the statistical process and its various phases Increasing knowledge of the social phenomena that statistics describe Increasing knowledge of the various statistics produced by Statistics Finland Facilitating the development of statistical expertise and the students' professional identity Increasing collegial interaction and widening the professional network Kiev 16 - 18 June 201511Petteri Baer

12. Kiev 16 - 18 June 2015 Structure of TPSS basic studies 1st Teaching day Independent study and e-learning Teaching days - lectures - discussions - group work Independent study and e-learning - e-learning materials - individual exercises concerning own work - group work and discussions with colleagues and teachers - exchanging experiences and feelings about SF Visit 2nd Teaching day 3rd Teaching day 4th Teaching day 5th Teaching day 6th Teaching day Visit In-house introductory visits - SurveyLaboratory - Library of Statistics Graduation from the Training Programme 1st week 2nd week4th week6th week7th week8th week 12Petteri Baer

13. Kiev 16 - 18 June 2015 Contents of teaching days of TPSS basic studies Background and operating environment of statistical work - History of statistics and Statistics Finland - What are statistics needed for? - SF as an organisation Day 1Day 2Day 3 Day 4Day 5Day 6 Targets and contents of statistics - Economic statistics - Social statistics - Environmental statistics How are statistics made? - Designing of statistics - Data collection and processing - Organisation of data: classifications and concepts - Production, publication and dissemination of statistical information Statistical legislation and ethics, and quality of statistics - Professional ethics - Statistical legislation and data protection - Data security - Quality control of statistics Service tasks in the field of statistics - SF’s service concept - Customer segments and customer satisfaction - Products and services - SF’s communications Statistics Finland as a work community - Values of Statistics Finland - Strategy and critical success factors of SF - Personnel policy 13Petteri Baer

14. Kiev 16 - 18 June 2015 Organizing of TPSS basic studies Participation in 2005-2013 220 participants Resources 29 lecturers studying takes 50 hours teaching days: 36 hours visits: 4 hours e-learning and exercises: 10 hours 14Petteri Baer

15. Kiev 16 - 18 June 2015 Training Programme in Statistical Skills, Advanced studies TPSS Course on Publication and Dissemination of Statistics, March 2010 15Petteri Baer

16. Kiev 16 - 18 June 201516Petteri Baer Objectives of the advanced training program in statistical skills develop and diversify professional skills strengthen and standardize procedures and actions in statistical work develop and harmonize statistical thinking and use of statistical terms emphasize the quality of statistics and statistical processes intensify knowledge transfer boost learning by doing contributes career planning

17. Kiev 16 - 18 June 201517Petteri Baer Core ideas of the advanced training program in statistical skills All participants study according to the same comprehensive study program thus receiving a broad and cross-sectional understanding of the work performed in Statistics Finland Studying is based on a voluntary participation in the course The student’s own interest to broaden the understanding Sometimes some pushing to participate may be needed The training content is interesting Satisfaction of the course participants is also checked from time to time

18. Kiev 16 - 18 June 2015 About piloting of the advanced studies of TPSS Piloting started in September 2007 and ended in June 2009 Courses were planned in co-operation by HR, statistical experts (senior & junior) and steering group with managers Lecturers mostly senior statisticians in SF, some from university or statistics experts outside the statistical office 18Petteri Baer

19. TPSS advanced studies Practical work assignment I. Orientaatio opintoihin II. Tilastot ja yhteiskunta III. Tilastollinen ajattelu IV. Prosessit ja niiden ohjaus V.Tilastojen laatu I. Tilastotyön toimintaympäristö II. Tilaston suunnittelu III. Tiedonkeruu IV. Aineiston muokkaus ja analyysi V. Tilastojen esittäminen ja julkistaminen I. Kansantalouden tilinpito II. Hinnat ja kustannukset III. Yritystoiminta IV. Väestö V. Elinolot VI. Ympäristö ja luonnonvarat Module 2: Statistics production Module 1: Introduction 0. Orientation to studies I. Statistics and the society II. High-quality statistics production I. Operating environment of statistical work II. Planning of statistics III. Data collection IV. Editing and analysis of data V. Presentation and publication of statistics I. Prices and costs II. Enterprises III. Labour Market IV. Population V. Living Conditions VI. Environment and natural resources VII. National accounts ( Terms 2 and 3 )( Term 4 )( Term 1 ) ( Term 4 ) ( Terms 2 and 4 ) Module 5: Objects and contents of statistics Module 4: Professional identity of a statistical expert Module 3: Statistical Information Services I. Statistical work and I II. Statistical professionalism III. Skills and learning in statistical work IV. Hallmarks of expertise V. Being part of SF and organisational culture VI. Statistical work in transition ( Terms 2 and 3 ) ( Term 4 ) Practical work assignment: Statistical Auditing Final assignment I. Service concept I: SF’s ready-made products II. Service concept II: SF’s expert services III. Good practices of statistical information services IV. Information services in a changing world V. Successful service situation VI. Practical training Kiev 16 - 18 June 2015Petteri Baer19

20. Kiev 16 - 18 June 201520Petteri Baer TPSS - supporting on-the-job learning Building of knowledge, memorising of knowledge Mastering and application of knowledge Resolving real-life situations and practical challenges Development of working methods and renewal of operating methods ”What are the criteria for OSF?” ”How can I contribute to the implementation of the SF strategy in my own work?” ”Evaluate the requirements of statistics legislation and possible risks in your own statistics. How could you influence the risks?” Practical work assignments: Statistical auditing

21. Kiev 16 - 18 June 2015 Organizing of TPSS advanced studies Participation in 2007-2013 51 students (two years programme) 280 participants (single courses) Resources Chief Training Officer + Course Secretary about 80 lecturers studying takes 322-412 h 21Petteri Baer

22. Kiev 16 - 18 June 201522Petteri Baer Success factors in carrying out TPSS In organisation managers’ and supervisors’ support learning considered important participation of all departments lecturers’ enthusiasm and commitment to teaching In classroom cooperative learning activating teaching methods, plenty of dialogue interesting contents & useful exercises opportunities for networking

23. What kinds of benefits have you experienced from your TPSS studies? Professional growth, confidence and self-efficacy in statistical work and expertise More diversified work tasks / completely new work tasks Readiness to change work tasks Growing competence in developing own work or set of statistics Growth in job satisfaction and motivation Raise in salary Evaluation of training efficiency, pilot 2007-2009 Kiev 16 - 18 June 201523Petteri Baer

24. How has your work community made use of your TPSS studies ? Learning new by sharing my competence Growth in TPSS knowledge (e.g. information about the contents and studies, interest to participate) Changing or developing procedures in work processes New networks Evaluation of training efficiency, pilot 2007-2009 Kiev 16 - 18 June 201524Petteri Baer

25. Kiev 16 - 18 June 201525Petteri Baer Evaluation and feedback 91 % of students regard TPSS as a worthwhile training 74 % of students would recommend TPSS to their colleagues “TPSS gave me new ideas and strength for work. Group works were the best part of training and discussions with senior statisticians were very fruitful. Exercises forced to think and make things on your own, which was demanding, but rewarding.” “Meeting other statisticians and colleagues was great. Earlier I didn´t know what happens in other units. Now I also understand the meaning of my own unit and team in Statistics Finland better.”

26. Thank you for your attention! For additional information, see the UNECE Workshop on Human Resources Management and Training in Statistical Offices, September 2010 and 2012 http://www.unece.org/fileadm in/DAM/stats/publications/H RMT_w_cover_resized.pdf Especially pages 85 – 100 Kiev 16 - 18 June 201526Petteri Baer