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PIKA Technologies’ fully customizable PBX Platform Maarten Kronenburg

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Presentation on theme: "PIKA Technologies’ fully customizable PBX Platform Maarten Kronenburg"— Presentation transcript:

1 PIKA Technologies’ fully customizable PBX Platform Maarten Kronenburg Maarten.kronenburg@pikatech.com support@pikatech.com

2 Agenda Introduction to PIKA WARP Appliance Appliance Solutions vs. “PC + Voice Card” Solutions WARP for Asterisk ® / FreePBX ® GSM Configurations and Applications WARP Pager – Solution for Service Providers Preview to WARP EnhancementsPreview to WARP Enhancements Where to get more Information PIKA Technologies – Overview Q&A

3 PIKA Overview – WARP WARP appliance was designed with input from our Customers 200+ developers globally working with the WARP appliance today including: IP PBX developers IVR developers Gateway developers Logging developers Cable Companies Service Providers Office Paging MOH LCR IP Failover

4 Pika Technologies, Inc. - Confidential Features Small Form FactorSmall Form Factor The only customizable embedded platform!The only customizable embedded platform! Pre-installed default Asterisk + FreePBX Audio line-in/line-out (music on-hold / paging) One standard FXS port Power fail transfer ports (PFT) Fully customizable – easily private labeled Cross-compile environment with top-level GUI Dynamic thermal management (fan) Solid-state / no hard drive Platform with Open Development Environment Desk mount/stackable or wall mountable Compact ready-for-market form factor Regularity Approvals: North American Telecoms & Safety (FCC/UL/CSA) European Union (CE) Processor Embedded AMCC Power PC 440EP 533MHz 1,200 MIPS Supports floating point and MMUMemory Internal flash – 256 MB Internal RAM – 256 MB External SD Card (4G+) Voice mail Prompts Configuration files Custom settingsCapacity >75 VoIP end points (registered) Typical: up to 40 simultaneous VoIP calls Maximum Port Connections: Up to 8 FXO ports Up to 8 ISDN BRI ports (ie. 16 channels) Up to 4 GSM trunk ports (SIMS) Up to 9 FXS ports WARP - Features and Capabilities Display Liquid crystal (LCD) 2 x 20 character programmable Backlit Invertible for wall mounting API controlled Toggle button Changes LCD display ~ 23 cm ~ 9¼ in. ~ 17 cm ~ 6¾ in. ~ 6 cm ~2¼ in. Weight: < 2 lbs

5 =+ Asterisk + FreePBX FAX + Market Leading FAX Support A Higher Level of Enablement that benefits existing and new WARP customers Eliminates routine development Get to market quicker Lets you focus on your differentiation Offers PC Developers a true alternative H/W Platform! = WARP for Asterisk/FreePBX

6 “PC + Cards” versus Appliance Component churn – every 9 (?) months results in increased procurement /integration/testing costs Purpose built, stable telephony platform Greater integration effort (cards & drivers, choosing components and building PC) Integration done by PIKA (expansion modules, Linux/Asterisk/FreePBX) Stigma: PC not as reliable as a proprietary PBX Purpose built for telephony, solid state, more reliable Large in size – greater power requirements Small in size – low power requirements

7 Green Friendly Uses ~6% of the energy that a “PC + board” requires power supply – low power usage 20 w = 175 kwh per year versus 350 w / 3000 kwh per year for PC with boards One-tenth of the end-of-life disposal space (vs. PC based solution) Outer packaging come 100% from recycled materials 100% lead free (RoHS) Enviro-safe paint

8 Standard Asterisk 1.4 features Common Features Automated Attendant Conference Bridging Call Monitoring Call Parking Call Queuing Call Waiting Call Transfer Database Integration Dial by Name Music on Hold Time Conditions and Grouping 911 Calling Voice Mail to Email Day/Night Control CDR Reports Common Features Automated Attendant Conference Bridging Call Monitoring Call Parking Call Queuing Call Waiting Call Transfer Database Integration Dial by Name Music on Hold Time Conditions and Grouping 911 Calling Voice Mail to Email Day/Night Control CDR Reports Group Features Custom Inbound Routing Call Groups Call Queues Announcements System Recordings Music on Hold Groups Device Inventory PIN Codes Incoming Fax Detection Conference Calling Remote Office Group Features Custom Inbound Routing Call Groups Call Queues Announcements System Recordings Music on Hold Groups Device Inventory PIN Codes Incoming Fax Detection Conference Calling Remote Office User Features Call Fwd Busy, N/A, Always Call Hold/Transfer Call Join, Conference Call Parking Control Last Number Redial Online Voice Mail Retrieval Voice Mail to Email Do Not Disturb Speed Dial Black List (Call Screening) Call Recording Call Waiting Call Presence User Features Call Fwd Busy, N/A, Always Call Hold/Transfer Call Join, Conference Call Parking Control Last Number Redial Online Voice Mail Retrieval Voice Mail to Email Do Not Disturb Speed Dial Black List (Call Screening) Call Recording Call Waiting Call Presence WARP for Asterisk/FreePBX- PBX Features

9 Connectors and Ports Intelligent Fan Power Cable USB FXS Port SD Card Audio Out In Back Connectors Ethernet (10/100) RS232/Serial (programming)

10 Connectors and Ports Expansion Slots

11 Expansion Modules Analog trunk 4 port FXO + PFT Analog stn 4 port FXS + PFT

12 Expansion Modules 1 & 2 port GSM radios 2 & 4 port ISDN BRI (4 or 8 channels)

13 GSM Applications

14 Cost savings with Least Cost Routing (LCR) Save $$ by routing calls over WARP GSM

15 GSM Applications Trunk backup Should the landline or IP network go down, GSM can be used as a cost effective backup

16 GSM Applications Remote and Temporary Installations Install business telephone systems in remote areas where traditional, wired telephone lines may not be available, or may have long lead times and high costs for installation.

17 Standard FreePBX GUI

18 Customization: Promote YOUR Brand

19 Reduces overall product cost Minimized hardware/component lifecycle churn when compared to PC + boards Simplified procurement and minimized inventory System integration done for you PC + cards/drivers + software pre-loaded Single vendor eliminates finger pointing Increased reliability with solid state components no hard drive Recapping the benefits Asterisk and FreePBX pre-loaded

20 Customization: promote your company and product name Retain flexibility to add your own differentiation Unique programmable LCD user interface facilitates quick installation (IP address) Purpose built telephony hardware Power Fail Transfer ports Audio ports for MOH and Paging 1 standard FXS port Flexibility with multiple connectivity options: SIP/FXO/FXS/BRI and GSM Recapping the benefits

21 Introduction to WARP OpenSource www.pikatech.com/warpenhancements

22 NEW SOFTWARE FEATURES: G.729 support Asterisk Version - Asterisk 1.4 replaced by Asterisk 1.8 FreePBX Version - FreePBX 2.7 replaced by 2.9 NEW HARDWARE FEATURES: Real Time Clock DSP added to increase processing power Hardware Echo Cancellation Internal USB PROCESSOR / MEMORY >25% incremental CPU power available for applications (up to 70% for some applications) 3 times more available (RAM) memory; 232MB or 256MB is now available WARP – Open Source Software Platform Slide 22 www.pikatech.com/warpenhancements

23 OPERATING SYSTEM: EMDEBIAN replaces DENX as Operating System FILE SYSTEM: UNIONFS replaces existing PARTITIONED FILE SYSTEM CHANNEL DRIVER: DAHDI replaces PROPRIATERY CHAN_PIKA CHANNEL DRIVER NEW PACKAGE MANAGEMENT SYSTEM and REPOSITORY Simplifies and automates software installation, upgrading, configuration and removal Automatically puts additional software in proper partition NEW LCD CONTROL FRAMEWORK Greatly simplifies control of LCD from customer application through new API WARP – Open Source Software Platform Slide 23 www.pikatech.com/warpenhancements

24 MAINTENANCE AND DIAGNOSTICS IMPROVEMENTS Improved field upgrade procedure Interactive Hardware Diagnostics Improved software diagnostics Improved diagnostics for fax and LibPRI WARP – Open Source Software Platform Slide 24 There are also tools for the following: 1.Make a test call to a specified number 2.Packet sniffing 3.Perform ATA commands on GSM module 4.Store all information, bundled for easy retrieval, on SD and/or USB 5.Send log information sent FTP or email There is now a mechanism to collect the following: 1.Asterisk logs 2.Linux kernel logs 3.CPU usage 4.Memory usage 5.Interrupt usage 6.List of running processes 7.Temperature 8.Recordings (for caller id, echo, and audio issues) www.pikatech.com/warpenhancements

25 PIKA Corporate – Website www.pikatech.com PIKA Corporate – Website www.pikatech.comwww.pikatech.com Need more information?

26 PIKA Forum http://forum.pikatechnologies.com Need more information?

27 PIKA Xtra – Community Site http://pikaxtra.org http://pikaxtra.org Need more information?

28 Twitter: skar_pikawarp Need more information?

29 PIKA Overview 23 years in telephony hardware Primary business is CT Cards Major customers include STRONG focus on quality and customer service Head Office: Ottawa, Canada


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