1. Rewards and Retention “What Can I Do?” (and Can I Afford It?) Ronald M. Katz, President

2. Agenda The benefit of properly rewarding your people What can you afford? The five things managers can do to recognize staff Which rewards work with which people? A manager’s greatest tool to motivate performance The payoff for your organization

3. Four Questions Who has an unlimited rewards budget? Has an employee ever asked for a raise? Have you ever lost a valued employee? Are you sure you know why they left?

4. Money It’s a great incentive. But it’s a terrible satisfier! People don’t work for money, they work for what they think the money can get them. It will eventually become a disincentive.

5. SO WHAT CAN YOU DO?

6. The Five T’s T T.....

7. The Five T’s T Time

8. The Five T’s T Time Task

9. The Five T’s T Time Task Team

10. The Five T’s T Time Task Team Training

11. The Five T’s T Time Task Team Training Talking

13. Time Treat people like adults. Give them control over their time. Create a culture of results not occupancy.

15. Tasks Reward people with the most interesting work. People work to the level they think you expect. Don’t burn out your best people.

18. Team Your employees care more about their co-workers than your company. People want to work with the best. Nobody wants to be a “Loser.”

20. Training Reward your people by investing in them. Development is both a management responsibility and an employee reward. Especially effective with younger workers... But offer development to everyone who merits it.

22. Talking A manager’s time and attention is the greatest motivational tool. Managers need to spend their time with their most productive assets. The manager’s credibility bank. Use praise and constructive feedback.

23. In Closing Consider where a manager has impact. Remember to use the Five T’s. The Three P’s. Performance Productivity Profitability

24. Thank You! Ronald M. Katz, SPHR Penguin Human Resource Consulting LLC www.PenguinHR.com Ron@PenguinHR.com