1. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 European Commission support for eGovernment initiatives at Local and Regional Levels Gareth Hughes CEO, eris@

2. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 EU Budget 2000 – 06 (about € 680 billion) Internal Policies (6.7%) External Action (4.9%) Administration (5.2%) Reserves (0.6%) Pre-Accession Aid (3.4%) Structural Operations (33.5%) Agriculture (45.7%)

3. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 EU Budget 2000-06 Internal Policies (6.7%) External Action (4.9%) Administration (5.2%) Reserves (0.6%) Pre-Accession Aid (3.4%) Structural Operations (33.5%) Agriculture (45.7%)

4. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Structural Funds 2000 - 06 (about € 225 billion) Objective 1 (€136 bill) Objective 2 (€22.5 bill) Objective 3 (€24.1 bill) Innovative Actions (€1 bill) Community Initiatives (€10.4 bill) Fisheries (€1.1 bill) Cohesion Fund (€18 bill)

5. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Community Initiatives (€10.4 bill) Structural Funds 2000 - 06 (about € 225 billion)

6. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Community Initiatives INTERREG III (€4.9 bill) URBAN II (€0.7 bill) LEADER + (€2.0 bill) EQUAL (€2.8 bill)

7. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Objective 1Objective 2Objective 3 ERDF (Cap & Rev) ESF (Rev only) EAGGF FIFG Structural Funds’ Programmes Objective 1 Regions with GDP p.c. < 75% of Community average. Objective 2Regions facing structural difficulties, whether industrial, rural, urban or dependent on fisheries. Objective 3For measures to promote human resources in the Member States through National Employment Plans

8. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Devolved Programmes managed by the Member States but accountable to the Commission for the Funds. «6-year programmes made up of National Operational Programmes (NOPs) and Regional Operational Programmes (ROPs). «NOPs tend to be thematic (e.g. transport) or cross-cutting (e.g. information society) – usually managed by a government ministry. «Programmes negotiated in advance with the Commission through Community Support Framework and Single Programme Documents (SPDs). «SPDs present strategic priorities based on a priori evaluation and a sound analysis. Programme Complements (PCs) provide details of budget allocations, indicators and targets. «Each programme is the responsibility of a Managing Authority whose members reflect a broad partnership of relevant stakeholders. Structural Funds’ Programmes

9. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «The SPD(s) and PC(s) are critical documents for accessing Structural Funds’ support. «Applications for funding must meet a variety of criteria (usually specified in the SPD and PC) to be eligible. «The most important is the need to be able to demonstrate that the proposal will contribute to the objectives of the programme. Structural Funds’ Programmes PRIORITY 1 Measure 1 Sub-Measure 1.1 Sub-Measure 1.2 Measure 2 Sub-Measure 2.1 Sub-Measure 2.2 Measure 3 Sub-Measure 3.1 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003

10. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «The ability of city and other municipal administrations to access SF support for modernising their administrations, and providing eServices to citizens and enterprises, depends on the existence of appropriate priorities, measures and sub-measures in the SPD. «Projects in Objective 1 regions can claim up to a maximum of 75% of project funding – the remainder having to come from other sources (regional and/or national, public and/or private). «Beneficiaries of the programme (i.e. those organisations which can apply individually or as part of a consortium) are usually defined in the SPD or PC. «It is unusual for the private sector to be able to apply directly for funds. Many projects are therefore applied for by a public agency on behalf of a public- private partnership. Structural Funds’ Programmes “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003

11. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Use of Structural Funds’ Programmes for “eGovernment” & related projects “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Access initiatives including network development including broadband deployment (passive infrastructure investment), kiosks, PIAPs (in libraries, schools and other public buildings).

12. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Use of Structural Funds’ Programmes for “eGovernment” & related projects “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Access initiatives including network development including broadband deployment (passive infrastructure investment), kiosks, PIAPs (in libraries, schools and other public buildings). The actions are focused in the infrastructures (creation of network centres, mobile phones, digital mobile phones, etc.). These infrastructures will be done by the regional administration and by public and private firms. Cantabria Measure 2.7 Information Society Development

13. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Use of Structural Funds’ Programmes for “eGovernment” & related projects “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 The actions are focused in the infrastructures (creation of network centres, mobile phones, digital mobile phones, etc.). These infrastructures will be done by the regional administration and by public and private firms. Cantabria Measure 2.7 Information Society Development Update of the TRAC Network. If the IS should be available for all, it is necessary that the telecommunication networks allow the access to the users and to the advanced services with capacity and quality which need the new multimedia services. Spain N.O.P. for the Information Society «Access initiatives including network development including broadband deployment (passive infrastructure investment), kiosks, PIAPs (in libraries, schools and other public buildings).

14. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Use of Structural Funds’ Programmes for “eGovernment” & related projects “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Update of the TRAC Network. If the IS should be available for all, it is necessary that the telecommunication networks allow the access to the users and to the advanced services with capacity and quality which need the new multimedia services. Spain N.O.P. for the Information Society The actions are focused in the infrastructures (creation of network centres, mobile phones, digital mobile phones, etc.). These infrastructures will be done by the regional administration and by public and private firms. Cantabria Measure 2.7 Information Society Development To secure improvements to the existing ICT network over the Programme period and beyond in areas where private investment will not be sufficient to ensure ubiquity of service. Wales Measure 2.1: Information Society Infarstructure «Access initiatives including network development including broadband deployment (passive infrastructure investment), kiosks, PIAPs (in libraries, schools and other public buildings).

15. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «IT for Education & Training : e.g. provision of PCs and Internet access for schools, including training of teachers and support for multi-media learning development. Use of Structural Funds’ Programmes for “eGovernment” & related projects

16. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «IT for Education & Training : e.g. provision of PCs and Internet access for schools, including training of teachers and support for multi-media learning development. ICT infrastructure, computers and multimedia in schools; infrastructural basis for internet, e-commerce and mobile communication Brandenburg Priority 1, Infrastructure for the Information Society Use of Structural Funds’ Programmes for “eGovernment” & related projects

17. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «IT for Education & Training : e.g. provision of PCs and Internet access for schools, including training of teachers and support for multi-media learning development. ICT infrastructure, computers and multimedia in schools; infrastructural basis for internet, e-commerce and mobile communication Brandenburg Priority 1, Infrastructure for the Information Society Use of Structural Funds’ Programmes for “eGovernment” & related projects Support for the use of telecommunications in education in general and in professional schools, as well as in other institutes of education and training Sachsen-Anhalt Infrastructure Measures : ICT in Schools

18. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «IT for Education & Training : e.g. provision of PCs and Internet access for schools, including training of teachers and support for multi-media learning development. ICT infrastructure, computers and multimedia in schools; infrastructural basis for internet, e-commerce and mobile communication Brandenburg Priority 1, Infrastructure for the Information Society Use of Structural Funds’ Programmes for “eGovernment” & related projects Support for the use of telecommunications in education in general and in professional schools, as well as in other institutes of education and training Sachsen-Anhalt Infrastructure Measures : ICT in Schools implementation of new media in vocational training and schools & computers in schools Thüringen Support of infrastructure for education and training in ICT

19. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Modernising the Public Administration and developing services on-line citizens and enterprises Use of Structural Funds’ Programmes for “eGovernment” & related projects

20. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Modernising the Public Administration and developing services on-line citizens and enterprises Use of Structural Funds’ Programmes for “eGovernment” & related projects National interventions at the regional level building and developing the Digital Cities integrated in the Digital Portugal Programme. At the same time, the Measure 6 will focus on networking projects with the participant cities Alentejo Priority 1, Development of regional potential and diversifying the economy - Measure 1.6:Building the Information Society (ERDF) Measure 1.7: Building the Information Society (ESF)

21. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Modernising the Public Administration and developing services on-line citizens and enterprises Promotion and development of Information Society in Campania by promoting ICT use among public administration and productive systems. Campania 6.2 - Information Society Development Use of Structural Funds’ Programmes for “eGovernment” & related projects National interventions at the regional level building and developing the Digital Cities integrated in the Digital Portugal Programme. At the same time, the Measure 6 will focus on networking projects with the participant cities Alentejo Priority 1, Development of regional potential and diversifying the economy - Measure 1.6:Building the Information Society (ERDF) Measure 1.7: Building the Information Society (ESF)

22. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Modernising the Public Administration and developing services on-line citizens and enterprises Promotion and development of Information Society in Campania by promoting ICT use among public administration and productive systems. Campania 6.2 - Information Society Development Use of Structural Funds’ Programmes for “eGovernment” & related projects National interventions at the regional level building and developing the Digital Cities integrated in the Digital Portugal Programme. At the same time, the Measure 6 will focus on networking projects with the participant cities Alentejo Priority 1, Development of regional potential and diversifying the economy - Measure 1.6:Building the Information Society (ERDF) Measure 1.7: Building the Information Society (ESF) The goals of this measure are to develop the Digital Cities and to modernise the Public Administration in the context of the Information Society. These objectives will be achieved through some projects in the new technologies domain Lisboa e Vale do Tejo Measures 3.1 (ERDF) and 3.2 (ESF) : Information Society

23. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Modernising the Public Administration and developing services on-line citizens and enterprises Promotion and development of Information Society in Campania by promoting ICT use among public administration and productive systems. Campania 6.2 - Information Society Development Use of Structural Funds’ Programmes for “eGovernment” & related projects The goals of this measure are to develop the Digital Cities and to modernise the Public Administration in the context of the Information Society. These objectives will be achieved through some projects in the new technologies domain Lisboa e vale do Tejo Measures 3.1 (ERDF) and 3.2 (ESF) : Information Society National interventions at the regional level building and developing the Digital Cities integrated in the Digital Portugal Programme. At the same time, the Measure 6 will focus on networking projects with the participant cities Alentejo Priority 1, Development of regional potential and diversifying the economy - Measure 1.6:Building the Information Society (ERDF) Measure 1.7: Building the Information Society (ESF) Telematic services in health, education and urban management Central Macedonia Measure 1.3 : Support for innovation and entrepreneurship

24. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Support for Local Economic Development, especially for SMEs - but also, for example, including facilities for attracting inward investment and technology support for tourism. Use of Structural Funds’ Programmes for “eGovernment” & related projects

25. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Support for Local Economic Development, especially for SMEs - but also, for example, including facilities for attracting inward investment and technology support for tourism. Use of Structural Funds’ Programmes for “eGovernment” & related projects e-Business development, tele-working, tourism networks, and a cultural telematic infrastructure Central Macedonia Measure 1.4 : Coordinated development of innovation and enterpreurship

26. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Support for Local Economic Development, especially for SMEs - but also, for example, including facilities for attracting inward investment and technology support for tourism. Use of Structural Funds’ Programmes for “eGovernment” & related projects Promoting the use of ICTs in the social and economic sectors to facilitate access to modern systems and to technical assistance for SMEs. Andalucia Measure 2.7 : Information Society e-Business development, tele-working, tourism networks, and a cultural telematic infrastructure Central Macedonia Measure 1.4 : Coordinated development of innovation and enterpreurship

27. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Support for Local Economic Development, especially for SMEs - but also, for example, including facilities for attracting inward investment and technology support for tourism. Use of Structural Funds’ Programmes for “eGovernment” & related projects Promoting the use of ICTs in the social and economic sectors to facilitate access to modern systems and to technical assistance for SMEs. Andalucia Measure 2.7 : Information Society e-Business development, tele-working, tourism networks, and a cultural telematic infrastructure Central Macedonia Measure 1.4 : Coordinated development of innovation and enterpreurship New product development and distribution, smart product applications, digital clusters, digital economy applications, web banking North Aegean Measure 3.7 : Innovation enhancement

28. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «Support for Local Economic Development, especially for SMEs - but also, for example, including facilities for attracting inward investment and technology support for tourism. Use of Structural Funds’ Programmes for “eGovernment” & related projects Promoting the use of ICTs in the social and economic sectors to facilitate access to modern systems and to technical assistance for SMEs. Andalucia Measure 2.7 : Information Society e-Business development, tele-working, tourism networks, and a cultural telematic infrastructure Central Macedonia Measure 1.4 : Coordinated development of innovation and enterpreurship Support of projects aimed at development of ICT and the application in SMEs Mecklenburg-Vorpommern Support of competitiveness of industrial business, especially SMEs New product development and distribution, smart product applications, digital clusters, digital economy applications, web banking North Aegean Measure 3.7 : Innovation enhancement

29. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 «The THEMIS Evaluation study estimated that 7.36% of ERDF had been ‘ear- marked’ by Regional and National programme managers for information society investments, 2000 – 06 (based on SPDs, ROPs, NOPs and PCs) «This translates into an investment of about €16 billion of European funds. «A rough estimate of total IS investment, allowing for regional and national co- finance, is €24 billion. «An even cruder estimate suggests that total ePublic-services investment through the SF in the EU-15 may amount to as much as €6.5 billion. «Even this may be an underestimate since the study investigated investment plans, most of which were developed in 1999. Since then, eGovernment has risen sharply up the agenda as a European, national and regional priority. Use of Structural Funds’ Programmes for Information Society investment

30. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Use of Structural Funds for Investment in Public Services on-line

31. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes INTERREG IIIc «A € 4.9 billion ERDF-funded programme to stimulate inter-regional cooperation in the EU between 2000-06.

32. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes INTERREG IIIc «Priorities for Action Promotion of urban, rural and costal development Strengthening the spirit of enterprise Developing small and medium-sized enterprises, including those in the tourism sector Developing local employment initiatives Assistance for labour market integration and social inclusion Initiatives for encouraging shared use of human resources, and facilities for research and development, education, culture, communication, health and civil protection Measures for environmental protection, improving energy efficiency and renewable energy sources Improving transport, information and communication networks and services, water and energy systems Increasing cooperation in legal and administrative areas Increasing human and institutional potential for cross-border cooperation

33. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes INTERREG IIIc «STRAND A : Cross-border cooperation between adjacent regions aims to develop cross- border social and economic centres through common development strategies

34. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes INTERREG IIIc  STRAND B : Transnational cooperation involving national, regional and local authorities to promote better integration within the EU through the formation of large groups of European regions. The programmes follow the recommendations of the ESDP to encourage a sustainable and balanced development of the European territoryESDP

35. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes INTERREG IIIc  STRAND B : Transnational cooperation involving national, regional and local authorities to promote better integration within the EU through the formation of large groups of European regions. The programmes follow the recommendations of the ESDP to encourage a sustainable and balanced development of the European territoryESDP

36. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes INTERREG IIIc «STRAND C : Inter-regional cooperation to improve the effectiveness of regional development policies and instruments through large-scale information exchange and sharing of experience (networks). Special Framework Operations Specific Projects Networks

37. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Other Structural Funds’ Programmes EQUAL «A € 2.8 billion ESF-funded Community Support Initiative to test new ways of tackling discrimination and inequality experienced by those in work and those looking for a job. «EQUAL activities are structured on the four pillars of the European Employment Strategy: «One of the priority themes is supporting the adaptability of firms and employees to structural economic change and the use of information technology and other new technologies. Employability, Entrepreneurship, Adaptability and Equal Opportunities for women and men.

38. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 The 6 th Framework RTD Programme «An emphasis on research, technology development and innovation – NOT on implementation. «A € 17.5 billion programme, 2002 – 06 «The IST Programme of the 6FP has a budget of € 3.6 billion. «Projects selected on the basis of competitive tendering in response to Calls. «Projects must be trans-national. «Project partners in Objective 1 regions can, subject to certain conditions, co- finance their participation with regional Structural Funds. Other funding progarmmes of DG INFSO : eTEN, eContent

39. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 The European Investment Bank (EIB) Information 2010 Initiative ( i2i ) «Established to support balanced development in Europe – transport networks, environment, natural resources etc «Support for traditional ‘hard’ investments in Objective 1 and 2 regions and for other eligible forms of regional development «i2i : A response to the challenges of the Lisbon Strategy For large infrastructure including ICT & Content development € 20 billion loan capital available at favourable rates with long maturity (10-15 years) and grace periods For economically sound proposals ; feasibility study, business plan and environmental impact assessment required.

40. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 The European Investment Bank (EIB) Information 2010 Initiative ( i2i ) For large infrastructure including ICT & Content development € 20 billion loan capital available at favourable rates with long maturity (10-15 years) and grace periods For economically sound proposals ; feasibility study, business plan and environmental impact assessment required. Loans of € 25 million or more managed directly by EIB Loans less than € 25 million managed through local institution Loans available for 50% of eligible costs Eligible applicants : public, private or PPP entities

41. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 The European Investment Bank (EIB) Information 2010 Initiative ( i2i ) Eligible Expenditures Tangibles, infrastructure, site preparation, machinery & equipment û NOT land and real estate (speculative purchases) – but with some exceptions Industrial zones, brownfield sites etc. Research & development eSkills and HRD for KBE ICT Personnel costs

42. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Issues for eGovernment «Interoperability, especially cross-agency and between different levels of government (Open Standards) «Security & transparency – trust & confidence – authentication, identity management - privacy «Low take – up : promotion & marketing, incentives «User-centric services «Lack of a critical mass of services «In-house vs outsourcing (ASP) – scale economies vs NIH syndrome «Open source vs proprietary «Process re-engineering, organisational and cultural change. «Front office as mediated one-stop shop

43. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Issues for eGovernment «Digital divide, access (1G Broadband) Ubiquitous nature of public service delivery Multi-platform & multi-channel service delivery Territorial equity Agglomeration

44. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 This area of the EU-15 covers 14% of the territory is home to 33% of the population generates 47% of GDP

45. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Issues for eGovernment «Digital divide, access (1G Broadband) Ubiquitous nature of public service delivery Multi-platform & multi-channel service delivery Territorial equity Agglomeration

46. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Issues for eGovernment «Digital divide, access (1G Broadband) Ubiquitous nature of public service delivery Multi-platform & multi-channel service delivery Territorial equity Agglomeration « Cost and sources of finance (esp. post-2006 in EU-15) « Defining and measuring benefits and RoI « Staff (ICT) training & retention « Knowledge management - codifying tacit knowledge (and experience) « Demographic ‘time-bomb’ « Enlargement ?

47. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Issues for eGovernment

48. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003

49. The European Regional Information Society Association “East-Central Europe’s City Governments -- Managing IT Opportunities: New Approaches to Designing and Structuring E-Government Initiatives" Vilnius, 24 Nov 2003 Thank you for your attention ghughes@irisi.u-net.com