1. Medical Cart Project TEAM MEDIGASCART Team Manager & Process Engineer : Kirsten Jordan Manufacturing Engineer: Mohamed Al Hadeel Design Engineer: Pranesh Jayakumar

2. OBJECTIVE  Identify customer needs/demanded quality  Compare current product in use to other competitors  Propose feasible and logical enhancements to the upper portion of the cart  Create three different design alternatives that satisfy our project scope

3. MISSION STATEMENT Product Description An environmental and user friendly cart which includes sterilization and security functions Benefit Proposition Provide enhanced convenience to users of carts by analyzing specific issues with current design of upper portion and proposing practical improvements Key Business Goals Quick and seamless implementation Serve as platform for future medical carts Usage of non-biodegradable materials Improve sterilization functions Primary/Target Market Hospitals Clinics Urgent Care facilities

4. MISSION STATEMENT Secondary/Potential Market Nursing homes Assisted living Assumptions Adjustable monitor Retractable wire system Wider work surface Effective sanitation method Stakeholders Users Retailer Manufacturing operations Service center

5. BACKGROUND  Known as “WOW” (Workstation on Wheels)  Previous manual recording of patient data onto medical chart  Data entered into computer from chart  Although various benefits of cart are recognized, several issues are still present

6. PRODUCT DEVELOPMENT PROCESS MODEL RESEARCH AND PLANNING Current product research Data collection Voice of customer COMPETITOR ANALYSIS Market Segmentation Technology Roadmap QUALITY PLANNING Demanded Quality Engineering Requirements House of Quality CONCEPT DEVELOPME NT TRIZ Design Alternatives Cost Analysis SYSTEM LEVEL DESIGN Design Structure Matrix Design Selection PRODUCT LAUNCH PLAN Manufacturabil ity Market-place introduction

7. RESEARCH AND PLANNING PROCESS  Research on Hi-care medical cart  Hospital visits and nurse interviews  Collected customer requirement data  Translated customer requirements into engineering requirements  Competitor research and comparison with current product

8. COMPETITOR ANALYSIS

9. QUALITY PLANNING HOQ

10. CONCEPT DEVELOPMENT TRIZ  Step 1: Identify problem Physical contradictions with wider worktable and wireless scanner  Step 2: Formulate problem If the work table area is increased, cart would become heavier to push If wireless scanner is used, it could possibly be easily misplaced  Step 3: Search previously well-solved problems Area of non-moving object/weight of substance Convenience of use/waste of energy  Step 4: Look for analogous solution and adapt Principle 2- extraction Principle 40-composite material Principle 13-inversion Principle 19-periodic action

11. CONCEPT DEVELOPMENT ALTERNATIVE 1: ERALTERNATIVE 2: ICUALTERNATIVE 3:MAIN FLOORS Extendable side table $50 Scanner with retractable cord $56 Keyboard with silicone protector $25 Keyboard with silicone protector and wrist protector $30 Virtual laser keyboard $180 Wrist protector guard $5 Fingerprint scanner $23 Fingerprint scanner $23 Adjustable monitor arm $263 Adjustable monitor arm $263 Adjustable monitor arm $263 Handheld UV sterilizer $170 Handheld UV Sterilizer $170 TOTAL PRICE OF ALTERNATIVE - $569 TOTAL PRICE OF ALTERNATIVE - $592 TOTAL PRICE OF ALTERNATIVE - $742

12. I-Tech Virtual Laser Keyboard - $180 7500 series LCD monitor arm - $263 Retractable USB cable system - $11 Silicone Keyboard Protector - $5 Ergonomic wrist protective guard- $5 Purelight Handheld UV Wand - $170 Dell Small Form factor CPU - $180, Dell E157FP 15” LCD Monitor - $105 Keyboard and Mouse -$30, Fingerprint Scanner -$23, Barcode Scanners -$45

13. SYSTEM LEVEL DESIGN  Final design selection: ICU alternative  Best design alternative based on two different criteria- demanded quality and price  Meets all the customer requirements as compared to other alternatives  Enhancement components have comparatively low price of $592 when compared to main floor alternative

14. PRODUCT LAUNCH PLAN  Manufacturability Monitor, CPU, adjustable monitor arm, barcode scanner, fingerprint scanner, UV sterilization wand-end items Worktable will be PIA to base system  Marketplace introduction Test trial periods within hospitals Customer test clinics Marketing and advertising  Potential markets and buyers include hospitals, urgent care facilities, clinics, nursing homes, and assisted living  Possible challenges: Price, customer acceptance and adjustability

15. CONCLUSION  Lessons learned: Detailed functions of medical carts History of carts and methods used before cart Use of PD models to design product Proper customer interview methods How to integrate voice of customer in PD process  Barriers: Hospital access Obtaining accurate price information of base system of cart

16. Questions?