2. HND Travel & Tourism New Framework 2013 Workshop 1

3. Why Change?
Ensure technical skills, knowledge and understanding keep pace with a rapidly changing world
To ensure that the awards remain an entry mechanism to employment and further study
To continue to meet the needs of employers
To ensure that the awards are adapted in line with the expectations of all stakeholders

4. The Changes To better exemplify standards
To retain the standard and quality
Increase flexibility of assessment
Reduce the assessment load
To avoid duplication of assessment

5. Important Points
The Course Tutor Guides are a vital source of information and guidance
The website is also vital
It is critical that the centres appreciate that the Units are different and that they must deliver the correct Units on the new courses.
Same names, different codes
Unit specifications and evidence requirements are critical (these set the standards)

6. Where a unit code has changed the outcomes & evidence requirements will be different
Where the unit code is the same there is no change to the outcomes & evidence requirements
There are Assessment Exemplars, however alternative methods may be possible
Alternative assessments designed by a centre must be submitted for prior verification

7. Unit Name Year 1 – Old Framework Year 1 – New Framework Air Travel
Validated Code
Credit
Value
Credit Value
Year 1 – Old Framework
Year 1 – New Framework
Air Travel
F6VY 34 2
Applying Marketing Principles in Travel and Tourism
DK0E 34 1
Business Accounting
DE39 34
Communication: Analysing and Presenting Complex Communication
DE3N 34
Creating a Culture of Customer Care
DJ42 34
H1F0 34
Developing Skills for Personal Effectiveness
DF4D 33

8. Unit Name Economic Issues: An Introduction DE3A 34 1 F7J8 34
Validated Code
Credit Value
Economic Issues: An Introduction
DE3A 34 1
F7J8 34
Information Technology: Applications Software 1
D75X 34
International Tourist Destinations
DK07 33
Retail Travel Practice
DJ9Y 34 2
H11R 34
Using Information Sources and Materials in Tourism
DJ9M 33
Presentation Skills
F84E 35
Travel and Tourism: Group Award Graded Unit 1
DL14 34
H319 34

9. Unit Name Year 2 – Old Framework Year 2 – New Framework
Validated Code
Credit
Value
Credit Value
Year 2 – Old Framework
Year 2 – New Framework
Air Travel Advanced
F6VX 35 2
Developing the Individual within a Team
DF46 35 1
F86Y 35
Longhaul Inclusive Tours and Independent Holidays
DK06 35
Information and Communication Technology in Business
F84W 35
Marketing Planning in Travel and Tourism
DK04 35
Planning and Sustainable Development in Tourism
DK02 35

10. Unit Name Retail Travel Operations DK00 35 2
Validated Code
Credit
Value
Credit Value
Retail Travel Operations
DK00 35 2
Economics 1: Micro and Macro Theory and Application
F7J6 35 1
Surface Transportation and Cruises
DJ9V 35
Economics 2: The World Economy
F86E 35
Tour Guiding and Resort Representation
DJ9T 34
Tour Operations
DJ9P 35
Travel and Tourism: Group Award Graded Unit 2
DL25 35
*Travel and Tourism: Graded
Unit 2
H31A 35

11. Tutor Guides
A resource to use to support the delivery of skills and knowledge
Teachers are expected to add to the resource
Teachers are expected to keep up-to-date with industry changes
Travel & Tourism is constantly changing
Need to have a variety of up-to-date reference sources

12. Business Units Creating a Culture of Customer Care H1F0 34
Economic Issues: An Introduction F7J8 34
Presentation Skills F84E 35
Developing the Individual within a Team F86Y 35
Information and Communication Technology in Business F84W 35
Economics 1: Micro and Macro Theory and Application F7J6 35
Economics 2: The World Economy
F86E 35

13. Travel & Tourism Units Retail Travel Practice H11R 34
Travel and Tourism: Group Award
Graded Unit 1 H319 34
Travel and Tourism: Graded Unit 2 H31A 35

14. Retail Travel Practice
Workshop Activity
Using the handout identify the changes to the unit

15. Changes to Retail Travel Practice
DJ9Y 34 – 5 Outcomes
H11R 34 – 5 Outcomes
Outcome 1 – Changes to the Skills & Knowledge and Evidence Requirements
Outcome 2 - Changes to the Skills & Knowledge and Evidence Requirements

16. Changes to Retail Travel Practice
Outcome 3 - DJ9Y 34 removed
Outcome 4 DJ9Y 34 – Outcome 5 H11R 34
Outcome 3 H11R 34 – Longhaul Inclusive Tours
Outcome 5 - DJ9Y 34 removed
Outcome 4 H11R 34 – Cruise Products

17. Graded Unit 1 Revised Graded Unit 1 – choice of 3 case studies
Case Study 1 – ABC Components
Case Study 2 – Wedding with a Difference
Case Study 3 – City Technologies
The case studies should be used on a 3 year rotation
If a candidate fails or wishes to upgrade
they must complete a new project

18. Graded Unit 2 New Graded Unit 2 – Project (Investigation)
The Candidate selects a suitable business or organisation or topical issue to investigate
The topic selected for investigation must be agreed in consolation with the teacher
The Topic should reflect the content of the HND Travel & Tourism
The investigation should include a survey to collect Primary & Secondary Data