1. Citrix Service Provider Program
Partner On-Boarding and Program Fundamentals
April, 2015

2. Need Help? CSP@Citrix.com
For any questions about the CSP program, simply

3. A recording of this presentation is available on Citrix TV http://www

4. Welcome to the Program!
Welcome to the Citrix Service Provider Program, we’re very happy to have you on board and hope to work with you to build our business delivering services to your clients. The intent of this document is to introduce you to program and what to expect in setting up your business and your hosting environment.
The Citrix Service Provider program is much more than just licensing; it’s a complete program for building your business. The Citrix Service Provider Accelerator Program guides new partners through the technical, business and marketing steps of becoming a highly successful CSP.
The comprehensive reference architecture explains how to build multi- tenant solutions for delivering apps and desktops from the cloud with best practices and proven design considerations. CSPs also have exclusive access to technologies for automating and simplifying data center operations and delivering an amazing hosted experience.
The ready-to-go marketing platform allows partners to easily customize marketing kits with their logo and message for turnkey demand generation campaigns and webinars. Citrix offers a complete set of sales and marketing tools including presentations and brochures at your disposal.

5. The Citrix Service Provider Program is Much More than Licenses
Licensing
Tailored to hosting environments
Tenant Isolation
Tenant Security
Cost effective multi- tenant scalability
Reference Architecture
XenApp/XenDesktop
XenMobile
CloudPortal Services Manager
App Orchestration
XenServer
NetScaler/Access Gateway
Next Gen Seamless Apps
Hosted Server VDI
Enabling
Technology
Expertise and Business Services
Technology experts and architects
Sales Resources
Marketing Resources
Consulting partners
Channel Operations
Subscription license - matches revenues to costs
Always “current” on Subscription Advantage
Includes support

6. Tremendous Growth Within the Citrix Service Provider Program
Over 2,600 CSP partners and growing
Partners range from traditional MSPs to global Telcos
Consistent 20+% monthly seat growth

7. Program Basics Center of Excellence Technology and Support
Business Resources
Licensing & Your Distributor
Monthly Usage Reporting
Staying Engaged
Now that you have a understanding of what other CSPs are doing, let’s get into the details. Today we will cover:
CSP Accelerator Program
Staying Engaged
Your CSP Distributor
Understanding Licensing
Monthly Reporting
Technical Support
Learning and education

8. Citrix Service Provider Center of Excellence

9. Citrix Service Provider Center of Excellence
Resources to build the value of your desktop and app hosting business
Accelerate time-to-market.
Ensure successful implementations  
Grow your business value
The Citrix Service Provider Center of Excellence is a guided path for new CSP to help them plan and build their CSP businesses. The program will give you timely information and call to actions along the way so you can focus on the right things at the right time during your first few months as a CSP. Throughout the program you will:
Learn about the CSP program
Understand the market opportunity
Learn how to build a multi-tenant Citrix architecture
Get best practices on developing a go-to-market and sales strategy
See how to market your solution using the marketing tools and platforms available to CSPs

10. Citrix Service Provider Center of Excellence
Bookmark it today!

11. Inside the Center of Excellence
Prescriptive tools and guides for the entire lifecycle of your business
Located within Citrix Partner Central

12. Are You New? Did your company just become a Citrix Service Provider?
Did you recently join your companies hosting team?
Do you simply need a refresher on the program basics?
Start with Partner Onboarding in the Center of Excellence

13. Build and accelerate your hosted workspaces business
The Citrix Service Provider Business Acceleration Series is a multi-week series designed to assist partners in every stage of the business and technical development lifecycle, from onboarding and planning, through technical implementation and marketing, all the way to launching and growing.

14. A Recommended Timeline for Getting Started1
Welcome
Setup Citrix logins for your team
Download the checklist
Review the program guide 2
Onboarding
Review this on-boarding presentation
Join the partner community
Attend an onboarding webinar
Attend a Citrix Education course and pursue certification
2-4
Plan
Read the Business Planning Guide
Review the DaaS Market Research and Vertical Guides
3-6
Implement
Read the Citrix Service Provider Product Overview Guide
Design using the Citrix Service Provider Reference Architecture  
Order your Citrix Licenses from your distributor
Build or host your Citrix infrastructure
5-6
Market
Read the Marketing and Demand Generation Guide
Review the Citrix Marketing Concierge Getting Started Guide
Visit Citrix MarketingIQ
Develop your marketing plan and materials 7+
Sell
Train your team with the DaaS Selling and Positioning guide
Customize the Cloud Services for SMBs Customer Presentation
Brand the DaaS customer video 8
Report
Submit your first monthly usage report by day 60
Required even is usage is zero
Review the licensing and reporting guides and tips in the onboarding guide (this presentation)
Week

15. A checklist for success
Guides partners through the series with an easy to use checklist for tracking progress
Helps with the onboarding process
Ideal for new partners and new team members of existing partner organizations
Hint! Download the checklist today and print a copy to keep at your workspace for quick reference
Here is your roadmap to getting started with the Citrix Service Provider Program, designed to guide you through the steps to become a highly successful Citrix partner. Whether your organization recently became a Citrix Service Provider or you are new to your company’s service provider team, this checklist will help with your onboarding process.

16. Sampling of the Partner Onboarding Resources
If you’re a new Citrix Service Provider or you simply need a refresher, Partner Onboarding is where you learn about the program fundamentals, how to get the most out of the program and where to start.
Frequently Asked Questions
Program Guide
Licensing Guide

17. Technology and Support

18. Technology
The Technical Information and User Experience sections of the Center of Excellence includes information on:
Citrix Service Provider Product Overview
Multi-tenant validated reference architecture
Scalability Guides
Whitepapers
CSPs have access to a variety of technical resources including multi- tenant reference architecture, design guides, whitepapers and best practices. The CSP Toolkit is where you will find everything. No CSP should be in the business without having reviewed these documents.

19. Implementation Advice
Follow Citrix Reference Architecture
Find Citrix Service Provider Reference Architecture on SalesIQ
Speed application compatibility, virtualization with AppDNA
NEW! Included in Premium - download before 7.5 migration.
See blog: Citrix Service Providers Accelerate Hosted Desktop and App Deployments with XenDesktop 7.5
Check out no-charge application discovery tools available via Citrix
Lakeside FastTrack included in

20. Technical Support
Technical Support is included for all partners reporting over $ per month
Includes unlimited 24x7 at no charge
Measured quarterly and automatically applied or removed
Visit to contact Citrix Technical Support
All current CSP partners that are reporting over $ per month will be provided unlimited 24X7 support at no additional charge based on their revenue contribution. This will be measured on a quarterly basis with any new partners exceeding $ per month being added to the support contract and any partner dropping below $ per month will be removed.
CSP partners are required to have Certified personnel as support contacts to open incidents and all incidents used must be in support of the partner’s CSP hosting environment. Citrix reserves the right to review support activity and revoke this benefit if partner is not following support guidelines as defined in CSP Program Guide.

21. New! Certifications have changed – learn the details
Required: 2 different individuals with CCA or higher
Required: certified personnel to log a support ticket
Recommend: Citrix Certified Sales Professional (CCSP)
Summit or Synergy ticket includes 1 certification exam
CSP is not required to have personnel trained to apply and be approved for the program. CSP has a grace period of 60 days after applying to meet the following training requirements:
Two different individuals must hold an associate level technical certification (CCA) or higher from any of the certifications listed here Additional information on Citrix certifications may be found at
The best way to prepare for the exam is by taking CXD-203: Managing App & Desktop Solutions with Citrix XenDesktop 7.5.
CSP is required to maintain certified personnel at all times in each geography where the participating CSP is hosting services. Should at any time the minimum number of certified personnel not be met, CSP has 90 days to make up the missing training requirements.

23. Business Resources

24. Direct White Label Resell Channel and Sales Strategies WPC 2012
4/14/2017
Channel and Sales Strategies
Direct
White Label
Resell
Your Company’s Infrastructure
Your Company’s Sales Effort
Your Company’s Platform
Your Company’s Offer/Apps
Your Company’s Sales Effort
3rd Party Offer/Apps
3rd Party Infrastructure
3rd Party Platform
Resellers Company’s Sales Effort
Your Party Infrastructure
Your Company’s Platform
Your Company’s Offer/Apps
Build: highest margins and infrastructure control
Rent: infrastructure control and faster time to market and scalability
Resell: fastest time to market and least control and scalability
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

25. Have You Considered White Labeling?
Sell through an existing CSP partner
Proven solutions = high customer satisfaction
No infrastructure investments
Turn-key, faster route to market
Focus on winning new business
Learn about White Label partners here
Many CSPs go the route of white labeling their solutions through an established whitelabel partner. White labeling means that you own the customer and front level support, but the hosted services are actually delivered from another CSPs infrastructure. White labeling let’s you quickly get into the market without the large time and capital investment it may take to build a solution. Since you are delivering a proven solution, you can be guaranteed to give your customers a excellent experience from day one. Moreover, you can focus on sales and marketing as opposed to building the infrastructure.

26. Validation Programs Standard Diamond
Use latest Citrix technology releases
Implement with the Citrix Service Provider Reference architecture
2 Citrix Certified Administrators
Review business (sales, marketing, reseller training, tech support process, back office operations)
Complete a live audit with Citrix business and technology professionals
Standard requirements PLUS
1 Citrix certified architect on staff
Use Citrix Premium
Use Citrix CloudPortal Services Manager for provisioning & self-provisioning
Use Citrix NetScaler

27. Business Planning and Market Research
The Business Planning and Market Research section of the Center of Excellence includes information on:
Planning guides and best practices
Go-to-market plans and launch templates
DaaS market research
Vertical trends
And more…

28. Sample Go-to-Market Planning Tools
MyCloud Hosted Desktop Messaging Source Document
Date: May 1, 2014
Revision :1.0
Division/Group: Hosted Services
Document Owner: VP Marketing
MyCloud
Go-to-Market and Launch Planning Guide
MyCloud Hosted Desktop Launch Overview
Name: MyCloud Hosted Desktop
Key Dates: Internal launch – June 1, 2014
White-glove launch – June 15, 2014
Marketing launch – July, 15, 2014
Positioning: MyCloud.com Cloud Desktop providers a convenient hosted desktop solution that includes all of your apps, data and IT services from a Windows desktop that can be accessed from any device and anywhere
Packaging: Standard ($), Advanced ($$) and Premium Desktop ($$$)
Sales strategy: MyCloud inside sales and WHOA channel sales team
Sales and channel training in June
Partnerships: Citrix
Announcement: MyCloud hosted launch event
Co-supported by Citrix
Press release, Analyst and Press briefings, rolling thunder Social Media
MyCloud
Messaging Guide
Planning and Defining Your Hosted Services Guide

29. Branding Your Company as a Citrix Service Provider Partner
Within thirty days of joining the program, partners are required to designate their Citrix Service Provider partner status on their website and adhere to Citrix brand guidelines for any Citrix or Citrix product references.
Helpful hints and resources
Download the Citrix Service Provider partner badge (logo) to display on your website and marketing materials
Review the Citrix trademark and copyright guidelines and full Citrix trademark list for proper use of the Citrix brand and product references
Citrix Service Provider Program Guide | Program Requirements | Marketing
Within thirty (30) days of signing the Agreement, the participating CSP shall ensure that a reasonable presence of Citrix and its products on the participating CSP’s website is developed and maintained adhering to Citrix Brand Protection Guideline for Third Parties posted on Citrix content will be provided by your Citrix Authorized CSP Distributor Sales Representative.

30. Marketing Your Hosted Services
The Marketing section of the Center of Excellence enables you to leverage proven best practices and tools for launching a hosted Citrix solution including:
Marketing and demand generation guides
Customer presentations
Customer brochure
Customer videos
Citrix MarketingIQ
Trusted marketing business associates

31. Sample Turn-Key Marketing Tools
Customizable Customer Presentation
Hosted Desktops and Workspaces brochure
Messaging Guides

32. End-User Facing DaaS Video for Partners
Brand it – add your own logo and call to action
Translate it – transcript available for localized voiceovers
Download it – Click here
Watch it now – Click here

33. Citrix MarketingIQ No-Cost Demand Generation
Customizable customer marketing and demand-generation campaigns
HTML and web templates
Presentations
Whitepapers
Videos
Customize with your companies brand and message
Login to MarketingIQ
Learn how to use MarketingIQ: Guide and FAQ
Another benefit is Citrix Marketing Concierge, the one-stop shop for collateral templates that lets you quickly and easily build customized demand-generation campaigns. Marketing Concierge is your resource center for creating customized, co- branded templates, webinar and seminar invitations, newsletters, advertisements and more. Visit Citrix Marketing Concierge to learn more.

34. Sales Enablement Tools
DaaS Sales Reference Card
DaaS Selling and Positioning Training

35. Products, Licensing & Your Distributor

36. Your Distributor Primary point of contact for licenses and reporting
Ordering licenses
Reporting monthly usage
Renewing licenses
Licenses are valid for 27 months
View the global list of Citrix Service Provider Program Distributors
Your CSP Distributor is your primary contact for day-to-day licensing and reporting activities and questions. Your distributor is based on geographic location and was determined during enrollment. For the most current list of Citrix Service Provider Distributors, please visit:
ID=

37. Obtaining Your Citrix Licenses
Decide which licenses you want. You can order more at any time
Place a $0 stocking order with your distributor
Retrieve the licenses from your technical contact’s MyAccount account
3-5 days after placing the order, you will receive an notifying you that your licenses are ready
Log in to My Account at with your web login
Under Licensing heading on the left side of the page, click on the “Activate and Allocate Licenses” link
Activate your licenses on
Learn how to allocate, activate and download licenses at
Contact Citrix Customer Care for licensing questions and help
At this point you have engaged with your local CSP Distributor and completed your application and signed your agreement. The next step will be a request you will see from your distributor to provide a zero dollar purchase order, this order communicates which level of the program deliverable you wish to receive and allow us to provide you with your licenses.
If you need more than 1000 licenses to start or at any time you may process another stocking order to receive additional licenses.
In addition, you have the option of choosing to use our NetScaler VPX, Access Gateway VPX and Branch Repeater VPX, NetScaler Cloud Bridge and CloudPortal products under the program. NetScaler VPX and Branch Repeater virtual appliances are available in several bandwidth and version options and can be ordered under a separate stocking SKU. Pricing SKUs and ordering SKUs will be provided to you by your CSP Distributor.
After placing your stocking order you will receive an advising you that a MyAccount account has been set up for you as a new CSP. You will also receive two separate s regarding your licenses.
The first informs you that your licenses are ready for retrieval. This will advise you to log into your where these licenses will be populated under Choose a Toolbox/Product Previews/Beta Releases-License Retrieval.
Next you will need to active your licenses, which involves allocating and activating licenses, followed by downloading and installing them on your license server. The process for these steps is described in detail at:
The second “secure” will be sent to the with instructions for obtaining, allocating, downloading, and installing licenses for Citrix Essentials for XenServer. The secure will be received in the following format from Citrix Licensing:
has created a secure message for you at:
The process for applying XenServer licenses to the systems can be found in the following Knowledge Center article:
Note: License files to support the use of Lab Manager and Stage Manager functionality will be available within the XenServer downloads section of mycitrix.com. In the unlikely event that you have not received the XenServer license from Citrix, then you should contact Citrix Customer Service to escalate the issue. A Customer Services contact list is provided at the end of this document. The process for applying licenses to the systems can be found in the following Knowledge Center article:

38. Useful Tools for Setting Up and Managing Citrix License
Citrix Service Provider Licensing Guide
XenApp Licensing Tips for Citrix Service Providers
Citrix Service Provider Licensing Video
Citrix Licensing Basics
Citrix Service Provider Licensing Guide
XenApp 6.5 – Practical License Usage Reporting for Citrix Service Providers
XenApp 6.5 – Practical Licensing for Citrix Service Providers
How to video:
Order licenses
Activate license
Report usage
Using EdgeSight for reporting
Complete information on Citrix Licensing
Comprehensive Licensing Tools Guide

39. Understanding XenApp Licenses
Two XenApp license options are available for Citrix Service Provider Partners
Each include 1000 users and more can be ordered
Citrix Base is equivalent to XenApp Advanced Edition
Citrix Premium is equivalent to XenApp and XenDesktop Platinum
Citrix Premium includes additional capabilities for provisioning, reporting and more
Under the program you have the choice of using our Premium level or Base level. Both levels will deliver 1000 licenses of XenApp as well as XenServer The Premium version in addition delivers XenDesktop licenses. The differences between the Base and Premium level are as follows:
Base is equivalent to the Advanced XenApp and Premium is equivalent to Platinum (XenDesktop and XenApp). The basic differences are that the Premium editions includes EdgeSight for reporting and Provisioning Server, Profiling, Secure Access, in addition using Premium allows you to virtualize your environment using XenServer at no charge whereas Base users must pay for XenServer.
Learn more about the XenApp and XenDesktop editions here:
XenApp 81
XenDesktop 00

40. Deliver more value with Premium
Base
Premium
Edition Equivalent
XenApp Advanced Edition
XenApp + XenDesktop Platinum
Reporting
Manual
EdgeSight
Provisioning Server, Profiling, and Secure Access
Not included
Included
XenServer
Available at cost
App Orchestration
Cloud Provider Packs
AppDNA
Available for purchase on perpetual license
Hosted server VDI
NetScaler Gateway

41. What Citrix Products Can I Order
What Citrix Products Can I Order? Refer to the Citrix Service Provider Partner Program PND for more information and the latest SKUs
SKU
Description
Deliverable
EW3Z
Citrix Premium
1000 XenApp, XenDesktop Platinum, VDI-in-a-Box Licenses and XenServer
MW2Z
Citrix Base
1000 XenApp Advanced Licenses and Essentials for XenServer 6.0
Citrix XenServer
XenServer per Socket 6.2 SKU. Refer to the PND for additional XenServer options
Citrix NetScaler SDX
5 NetScaler SDX SKU
CAGVPXCSP
Citrix Access Gateway
1 Access Gateway VPX License.
CAGUNIVCSP
Citrix Access Gateway Universal Licenses
Access Gateway Universal Connection Licenses. Refer to the PND for additional Access Gateway options
EW3H
Citrix Branch Repeater
1 each Branch Repeater VPX 1/2/10/45Mbps Licenses
Citrix CloudPortal Services Manager
Citrix XenMobile
Citrix XenMobile Enterprise Edition, User licenses, Device licenses
Refer to the PND for additional details
Citrix VDI Base
1000 VDI-in-a-Box Concurrent User, XenDesktop VDI User Device License
EW3Z
Citrix NetScaler VPX
1 each NetScaler VPX, Mbps, Standard, Enterprise, Platinum
Refer to the PND for additional NetScaler options
To order your licenses, you the $0 stocking SKUs to specify which licenses you want. Remember that you can always order more licenses. The distributor will send the order to Citrix for fulfillment.
Please make sure to include:
Purchase Order Number
Sold to Service Provider, Name and Address
Ship to Service Provider, Name and Address
Contact Address, and Phone Number
Org. ID #  to be provided by Citrix

42. Monthly License Usage Reporting

43. “All Active Citrix Service Provider Partners are required to submit a usage report by the 10th of the month to be compliant with the program”
The first report is due within 60 days of signing up, even if usage is zero
Failure to Comply may result in 25% premium for uncollected fees and/or termination

44. Monthly License Usage Reporting
Citrix Service Provider Partners must begin reporting within 60 days of signing up
Monthly usage is reported to your distributor
Reports are due on the 10th of each month
30 day customer evaluations are allowed, but they must be reported
Use the attached Reporting Template or the automated tools 
Also available in the Center of Excellence
As outlined in the Program Guide, as a CSP you have a sixty (60) day grace period before you begin reporting to your CSP Distributor, this provides time for you to set up your environment and begin signing customers. Once a customer is billed utilizing Citrix software you must begin reporting.
You also have the ability to provide customers with a thirty (30) day evaluation before you begin billing them; this will only apply to customers that are not paying you for your services, once the customer begins paying it is no longer an evaluation. All evaluations must be reported to your Citrix Distributor.
On day 10 of each month you must report usage and evaluations to your Citrix CSP Distributor, if you have utilized your 60 day grace period and have not yet begun billing any customers you must report zero usage to your CSP Distributor. Once you have completed your grace period if you report two months of zero usage Citrix reserves the right to terminate you from the program.
The attached CSP Reporting template must be used and completely filled out for all customers that you are billing for services or providing evaluations to. Customers must be identified including name and full address including postal code and country. This customer information will remain confidential within the program and will only be used for accurately compensating our sales teams.
If a customer explicitly requests to remain anonymous then you can provide a anonymous identifier for the customer with the understanding that you will maintain a file identifying who these customers are in case an audit is performed. Your CSP Distributor will provide guidance on when you should provide a purchase order for your usage and will be responsible for all credit and billing issues.

45. Citrix Usage Collector
Streamline and simplify XenApp and XenDesktop license usage reporting
Save time by eliminating manual steps involved in collecting license usage across multiple environments and licensing servers
View current usage and forecast growth using built in reports.
Ensure program compliance with accurate license usage reporting
Easily identify POC, trial usage and other non-billable license usage
Automate reporting of Desktop-as-a-Service usage with Citrix Usage Collector
The Citrix Usage Collector helps Citrix Service Providers automate the reporting of XenApp and XenDesktop license usage in their environment. The Collector simplifies and speeds up the process of collecting and tabulating license usage data that gets reported back to Citrix Distributors.
The Citrix Usage Collector eliminates manual steps involved in collecting license usage across multiple environments and licensing servers – saving time and streamlining reporting. Use built in reports to view the current months usage and forecast a bill, or view usage over a configurable time period to understand growth trends and gauge popularity of demos and pre-sales activity.
Using license exceptions, identify and manage users that support service provider activities such as solution validation, proof-of-concept deployments and technology demonstrations to ensure these activities come at no cost to service providers.

46. Citrix Usage Collector
Important things to know
Submitting a monthly license usage report to your Citrix Distributor is still required when using the Usage Collector
Licensing must be configured as user/device licensing.
Concurrent licensing is not supported under Citrix Service Provider program and will not be collected, viewable or reported using the Usage Collector.
XenApp 6.5, XenDesktop 5.6 and newer are supported. Older versions do not support user/device licensing and cannot be used with the Usage Collector.
Download the Citrix Usage Collector from Citrix.com.
View Citrix eDocs documentation on the Citrix Usage Collector.
For more information, refer to the Citrix Service Provider Licensing Guide.
Automate reporting of Desktop-as-a-Service usage with Citrix Usage Collector
The Citrix Usage Collector helps Citrix Service Providers automate the reporting of XenApp and XenDesktop license usage in their environment. The Collector simplifies and speeds up the process of collecting and tabulating license usage data that gets reported back to Citrix Distributors.
The Citrix Usage Collector eliminates manual steps involved in collecting license usage across multiple environments and licensing servers – saving time and streamlining reporting. Use built in reports to view the current months usage and forecast a bill, or view usage over a configurable time period to understand growth trends and gauge popularity of demos and pre-sales activity.
Using license exceptions, identify and manage users that support service provider activities such as solution validation, proof-of-concept deployments and technology demonstrations to ensure these activities come at no cost to service providers.

47. Additional Reporting Resources
License Usage Reporting Template Used for submitting your monthly usage report to your distributor
Download the Reporting Template
Usage Collections & Reporting Guides
How to Video
Blogs
napp-6-5-practical-license-usage- reporting-for-citrix-service-providers/
  napp-6-5-practical-licensing-for-citrix- service-providers/
Using the Citrix Service Provider Licensing Tool
Download the Licensing Tool Guide

48. Remember! Free Technical Support when reporting >$300 per month
24x7 Technical Support included in subscription price
Maintained as long as continue to report >$300 USD per month

49. Staying Engaged: Partner Community

50. Partner Community Citrix Service Provider Newsletter
Program news, upcoming events, product updates
View past editions
Are you subscribed? to sign-up
LinkedIn Community
Highly active community for partner discussions
Closely monitored by the Citrix Service Provider team
Frequent updates, news, blogs, surveys
Join today!
Follow Citrix Service Provider on Twitter
Read Citrix Service Provider blogs
It’s important that CSPs stay engaged with the community and program. There are always new product announcements, program updates, beta programs and events that you wont want to miss out on. Three key communication tools are:
CSP Newsletter
The newsletter is published bi-monthly and it’s a great resources for seeing everything that is going on in the program. When you enrolled in the CSP program, the contacts you provided were automatically subscribed. To add additional contacts to the subscription list, and ask to have them added.
CSP LinkedIn Group
The CSP LinkedIn group is very active and something you definitely want to participate in. Not only is it a good place to get real time news and updates about the program, but it’s an excellent place to interact with other CSPs. Make sure you join today and become an active reader and participant.
Twitter
You can also follow the CPS program on Twitter at

51. Webinars on Demand Live and archived webinars
Business and technical topics
Learn about upcoming webinars in the Newsletter, on LinkedIn and in the Center of Excellence

52. Closing

53. More Than Citrix Alone…
DaaS Cisco
Validated Designs
Strategic DaaS Partners
Service Provider Marketing Programs
Business and Marketing Associates
Sales & Strategy Consulting
Marketing & Demand Gen (EMEA)
Marketing & Demand Gen (AMER)
Technology Implementation
Technology
Associates
Storefront and B/OSS
On-Boarding
Ensuring you have the ingredients to make your business successful sometimes requires a little assistance. Perhaps you need support accelerating your infrastructure build-out, seamlessly onboarding new customers or driving a high- impact demand-generation campaign.
Whatever your needs, Citrix has partnered with industry-leading companies that offer services specific to the desktop and application hosting market. Each provides products or services to assist in the planning, operations, service definition, marketing, sales and on-boarding phases across your business lifecycle. Our associates are continuously evaluated for their value-add to the Citrix Service Provider Program and uncompromising professionalism and innovative offerings tailored to your specific business and technical needs.
Technology Implementation
Profile
Migration
Analysts
SMB Research & Market Sizing

54. Next Steps…
Get your entire Citrix team involved with the Center of Excellence
Contact the Citrix Service Provider account owner in your organization to request a Citrix Partner account if you don’t already one.
Download and follow the Citrix Service Provider Checklist for Success
Subscribe to newsletter
Join the LinkedIn community
Follow us on
Now that you’ve been through the onboarding webinar, here are some key call to actions.
We encourage all CSP team members—technical, sales, marketing, business operations– to learn about the CSP program and stay engaged. It’s important everyone has access to the same information and receives all of the program updates, news and event information. Simply to have the rest of your team added
You received a link to download the CSP Getting Started Checklist via your welcome . The checklist is a simple guide to the key steps and things to focus on. Print a copy to hang by your desk and make sure the whole team is involved.
Don’t forget to explore and bookmark the CSP toolkit –
Finally, join the LinkedIn community and get involved.

55. Need Help? CSP@Citrix.com
For any questions about the CSP program, simply