1. EMC Content Management & Archiving “CMA”
Title
Month Year
Integrated Information Governance with New Solutions for Archiving, eDiscovery and Compliance 
Ahmad Salama
EMC Content Management & Archiving “CMA”
Sales Manager – Egypt, Libya and Gulf

2. Agenda EMC Documentum in Oil & Gas
Oil & Gas Information Management Value Chain
Oil & Gas Case Studies
Sample Content Management Functional Requirements
Management
Today’s tough challenges
Approaches to Growth
EMC SourceOne Management
Case Studies

3. EMC Documentum in Oil & Gas

4. Documentum Middle East Sample Customers in: Energy, EPC and Utilities  90% Penetration
Engineering, Procurement and Construction (EPC)
Utilities

5. Content Management & Archiving Oil & Gas Case Studies

6. Oil & Gas Information Management Value Chain

7. Oil and Gas Information Management Value Chain
Title
Month Year
Oil and Gas Information Management Value Chain
Refining, Supply, and Distribution
Marketing, Sales and Customer Service
Business Operations and Corporate Administration
Field Exploration & Development
Field Data Collection & Management
Electronic Well File (EWF)
Engineering Standards and Procedures
Quality Specification Management
EH&S Standards & Procedures
Project Document Management
Bid & Proposal Management
Engineering, Plant & Facility Management
Contract Management
EH&S Standards & Procedures Manuals & Training
Division Orders; Land Records Management
Corporate identify & Communications Management
Website Management
Customer Portal
Call center Support
Distributor Portal
Correspondence System
Contract Management
Corporate Intranet
AP/AR Processing
Employee Records Management
Financial Regulatory Compliance
Management

8. EWF Management Solution at Chevron
Title
Month Year
EWF Management Solution at Chevron
Business Drivers
Needed improved well file access and security
Reduction for on-site file space requirements
Physical degradation/loss of key well data.
Solution
Landmark system integration and overall project management services. Core technology - Documentum Enterprise Content Management.
Business Results
35,000 linear feet of shelving replaced by 500 GB of storage
File Room Staff reassigned to other duties
Misfiling eliminated
Created Disaster Recovery assurance and ensures business continuity
Historical data degradation problem eliminated
Data retrieval time reduced from 24 hours to 1 minute
Web access to same data/files
Company Profile:
Chevron is an integrated energy company - ranked second largest in the US and fifth largest worldwide. It conducts business in 180 countries. Around two thirds of the oil production comes from 20 countries outside the US – a truly global enterprise.
Headquartered in San Ramon, CA, USA.
Industry:
Oil and Gas

9. Project Management Solution at ExxonMobil
Title
Month Year
Project Management Solution at ExxonMobil
Business Drivers
Need to manage all project documentation including drawings, correspondence, contracts, and SOPs
Must scale - anticipated tens of millions of documents to manage
Collaboration is a must with many organizations involved in the project, etc.
Enforce consistent, auditable business rules and processes
Solution
Core technology - Documentum Enterprise Content Management.
Business Results
Document retrieval time reduced from days to minutes
Documents now accessible in a secure Documentum repository
Established collaboration environment
Optimized regulatory compliance processes
Company Profile:
Exxon is the world’s largest integrated energy company - ranked #1 in the Fortune Global 500. Exxon Mobil's 45 refineries in 25 countries have a capacity of producing 6.4 million barrels per day. The company supplies refined products to more than 35,000 service stations in about 100 countries that operate under the Exxon, Esso, and Mobil brands.
Headquartered in Irving, TX, USA.
Industry:
Oil and Gas

10. Saudi Aramco Improves Contract Management
Title
Month Year
Saudi Aramco Improves Contract Management
Business Drivers
Process of creating new contracts is slow, tedious, and inefficient with many departments involved in the creation and review process. Huge economic stake - from millions to billions.
Law obligation to securely keep contracts for 15 years
Difficult to search and access contracts in a secure environment
Solution
Documentum Enterprise Content Management solution with workflows
Business Results
Contracts Department now creates and audits contracts using automated process with significant reduction of contract processing time
Contracts are now securely stored in a Documentum repository and are accessible on line by authorized Users
Users can now access contract information within seconds (from days without the ECM system)
Company Profile:
Saudi Aramco is the world’s largest fully integrated petroleum company, with the world's largest oil reserves - over one quarter of the global total.
Headquartered in Dhahran, Saudi Arabia.
Reserves of 262B barrels.
Production of 11M bpd.
Industry:
Oil and Gas

11. SAP Archiving with Documentum at BP
Title
Month Year
SAP Archiving with Documentum at BP
Decision Process
In June ’06, a Documentum and Captiva solution selected as the global SAP archiving standard at BP
A 6 month decision cycle including head to head competition with the top 6 SAP archiving vendors
The Solution
Enterprise wide Documentum product suite including Captiva for scanning/imaging.
15K Users expected to be deployed
Deployment Scenarios
Raw Data Archiving for SAP
Data Archiving and Viewpoint
Data Archiving, scanning and A/P workflow
Data Archiving with scanning
Company Profile:
BP is the third largest integrated energy company - ranked # 4 in the Fortune Global 500. BP operates 19 refineries in 26 countries. The company supplies refined products to more than 28,500 service stations.
Headquartered in London, UK.
Industry:
Oil and Gas

12. Oil & Gas Typical Functional Requirements

13. Functional Requirements Smart Capturing - Process
Digitise paper, convert digital content, extract indexes from
structured, semi-structured and unstructured documents,
automatic delivery to content management system
Capture
Identify
Extract
Metadata
YLNG Ref.
Title
Date
From
Subject…
Validate
Store

14. Windows alike functionalities
Functional Requirements Smart Capturing – End User Perspective
Windows alike functionalities
EDMS User

15. Functional Requirements Distribution & Control
ISO 9001:2008 Requirement
Approve documents for adequacy prior to issue
Availability at point of use
Review and update as necessary and re-approve documents
Ensure that changes and the current revision status of documents are identified
Monitor, measure and analyse quality management processes

16. Functional Requirements Technical Documents (Review & Change Management)
EPC Phase
Operation Phase
IFR
IFA
IFC
AS-BUILT
SUPERSEDED
…-TEMP
Final
AS-BUILT

17. Functional Requirements Technical Documents (Review & Change Management) – Cont.
AS-BUILT

18. Functional Requirements Archiving & Retention Management
Security &
Access
Control
File Plan
Reporting &
Auditing
Information Rights
Management Services
Core
Notification
Storage
Mgmt.
Physical/
Paper
Trusted Content
Services
Retention Policy Services
Unified Repositry
Unified Architecture
Content Security
Web Based Client

19. Management

20. Challenges

21. Which of these challenges are you facing?
Operational Challenges
Escalating costs for primary storage
Difficulty meeting backup and recovery windows
Ensuring timely access to historical information for users
Compliance and eDiscovery
Responding cost-effectively to eDiscovery requests
Collecting archive data efficiently during audits and investigations
Enforcing information management policies for both and unstructured data throughout the enterprise
While IT Budgets are flat or declining*
*“Global purchases of IT goods and services… will equal $1.66 trillion in 2009, declining by 3 percent after an 8 percent rise in 2008.”
Global IT Market Outlook: 2009, Forrester Research, January 12, 2009 21

22. Approached to Email Growth

23. Approaches to Email Growth: Part 1 Adding Production Storage
Title
Month Year
Title
Month Year
Approaches to Growth: Part 1 Adding Production Storage
Addressing growth by adding capacity is a stop-gap measure
Not sustainable solution for long term management
Larger Mailboxes mean:
Slower performance
Increase admin overhead
Longer backup windows
More data to replicate
Restores take longer
Duplicate copies 23

24. Approaches to Email Growth: Part 2 Forcing Mailbox Limits
EMC Management for Microsoft Exchange
February 2007
Title
Month Year
Approaches to Growth: Part 2 Forcing Mailbox Limits
Consequences of mailbox quotas
Users creating personal archives (.PST and Notes local archives) to get below quota
Mobile devices (e.g. Blackberry) users can be locked out when quota is reached – can’t send or receive any s
Risks of PST files
Unmanaged by corporate retention
Operational waste of backup and disk resources (e.g. file servers)
Security risk if PC stolen
Backup not consistent against PCs – may lose all of the content
User Desktops
Enterprise SAN .
Mail Servers
File
servers 24

25. Solution: EMC SourceOne :: Email Management

26. Solution: Email Management Message Flow
Title
Month Year
Solution: Management Message Flow
Organize and Classify
Address Rules
Retention and disposal policies
Unique ID for single instancing
Collect
Real-time
Scheduled
PST/NSF collection
User Directed Archiving
User/Admin searches
Web-based search to access archive
Full Text Index
Optional indexing of messages, attachments
Includes embedded and Zip messages (20 layers deep)
Ability to set indexing policy at folder level
Note to Presenter: Show slide in animation mode
Management Server(s)
Centera sends back digital finger print “content address”
Messaging servers
Archive Messages
Better than 2:1 compression
Create container files
EMC Centera
EMC Celerra
Store Container Files
Copy containers to Management server storage
Write to archive storage device on set schedule
Discovery Manager searches
Search and collect content in archive for discovery searches
Put on legal hold 26

27. Solution Phase 1 – Shortcut Process
Title
Month Year
Solution Phase 1 – Shortcut Process
Reduce primary storage requirement by 60%
Messaging
Server
Management Server
Shortcut
Message 1 Jan. 1, 2009
To: Rick Subject: Question
Attached:
Message 2 Jan. 1, 2009
To: Ron Subject: Update
Message 3 Feb. 1, 2009
To: Bill Subject: Training
Remove restrictive mailbox quotas through proactive shortcut process
Message 1 Jan. 1, 2009
To: Rick Subject: Question
Attached:
Message 2 Jan. 1, 2009
To: Ron Subject: Update
Message 3 Feb. 1, 2009
To: Bill Subject: Training
Shortcut
User’s Inbox
Archive 27

28. Shortcut Process - Before
Title
Month Year
Title
Month Year
Shortcut Process - Before 28

29. Shortcut Process - After
Title
Month Year
Title
Month Year
Shortcut Process - After
Preview pane unchanged 29

30. Solution Phase 2 – Deletion
Title
Month Year
Title
Month Year
Solution Phase 2 – Deletion
Management offers two phased approach to managing mailbox sizes as content ages
Delete from user inbox on production mail server
Content remains access in the archive via Web-based search client until retention period expires 30

31. EMC SourceOne Email Management Case Studies

32. Customer Success – EMC IT
Archiving Results
Lifted restrictive mailbox quotas
Eliminated .PST file creation
Reduced production storage by 60%
Cut discovery time from days to hours
Reduced backup times from hours to 2-3 hours
SourceOne Management Enhancements
Improve scalability and performance
Centralize management
Provide users with Web-based search
Support multi-byte character sets
Company Profile:
Microsoft Exchange – about 40K mailboxes
40% of Employees outside of US
@ 400 sales offices
Publicly traded NYSE - EMC
Industry:
Focus on information infrastructure
with commitment to acting in a socially and environmentally responsible manner 32

33. Customer Success – Orascom Telecom Holding “OTH”
Challenges
Large attachments + Quotas
PST!!!
Aged content on production storage
Archive Policies
60-day shortcut policy
2 year deletion from Exchange
Results
Reduced mailbox sizes by 60%
Backup window reduced by over 70%
Company Profile
A global Telecom, Media and Entertainment player, with operation in four continents and number of subscribers approaching 100 Million.
Environment
Clustered MS Exchange 2007
Clustered EMC Xtender
2 x EMC Centera
HP EVA SAN Storage
“We can be used as a reference for EMC Management Solutions!!!.” -- Hani Naim, Messaging Senior Manager 33

34. xCelerated Composition Platform “xCP”

35. xCelerated Composition Platform
Title
Month Year
Title
Month Year
EMC Transactional Content Management
May 2007
xCelerated Composition Platform
Process Swim-Lane Diagram
Simulation Results
Enterprise Blueprints
Process Modeling
Rapid UI Design
e-Forms
Data Mapping
Task Screen 35 35 35

36. Business Activity Monitor Dashboard
Title
Month Year
Business Activity Monitor Dashboard 36

37. Title
Month Year