1. Winning the QC game with ConAd
Mark Mackenzie
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2. Introduction What is ConAd? Influences on ConAd Development
ConAd design philosophy
Types of specifications
Benefits of Conad
Return on investment
Future developments – Additional value
Winning the QC game with ConAd

3. What is ConAd? Fully integrated system Internally Externally Concrete
Aggregates
Raw Materials
Externally
Designed to be fully integrated with other key business management systems, currently interfaces with Command Series & SAP
Benefits
Ensures information is transferred efficiently, accurately & effectively
Significantly reduces or eliminates the need for duplicate data entry
Saves time
Ensures all required information is available to the users
Significantly improves data integrity
Winning the QC game with ConAd

4. What is ConAd? Externally (Cont.)
Examples of information which can and should be transferred electronically:
Customer & project (contract) details
Personnel details
Raw material details – codes, descriptions, availability, costs, etc.
Product details
Delivery & production data – ticket (docket) details, batch quantities SSD & revised targets, actual batch quantities, etc
Mix designs
Additional interface data available on request
Winning the QC game with ConAd

5. What is ConAd? Primary functionality includes: Concrete
Real time batch & exception analysis
Efficient laboratory management system
Comprehensive raw materials management – Cementitious, Aggregates & Admixtures
Accurate performance predictions from early ages
Performance analysis – allowing the analysis of all variables individually or combined with drill down capabilities
Reporting tools – standard e.g. certificates & powerful user configurable, reporting and analysis. Includes ability to export to MS excel
Trial mixes
Mix management
Mix submittals
Winning the QC game with ConAd

6. What is ConAd? Aggregates System setup and configuration
Laboratory setup – Lab Details, Default sieves (screens), equipment, sieve (screen) sets, etc.
Aggregate setup - Rock types, Weather conditions, Sampling procedures, etc.
Quarry setup - Quarry plants, Plant setups, Sampling locations & Quarry origins
Products & specifications - Product tests, Products, Product groups, Grading & Other specifications
Data Entry - Sample & Test registers, Completed worksheets
Analysis & reporting - Grading, Other test type, Grading variance analysis, Certificates & Certificate register
System setup and configuration
Winning the QC game with ConAd

7. Influences on ConAd Development
Dynamics and demands of our industry
Acknowledge that customer expectations continue to rise
Understanding that businesses are continually striving to achieve optimization:
Whatever the environment – Prescription or Performance
Common goal is to consistently meet customer expectations at the lowest possible cost.
That QC managers & their teams have very busy lives & limited time
QC teams are dealing with and need to consider extremely large quantities of interrelated data
For concrete the risk to the producer of under or over performance is large, due to:
Period required to obtain indication of performance
And verification of compliance
Winning the QC game with ConAd

8. Influences in ConAd Development
Key criteria specific to deliveries, samples, etc. needs to be associated to test data, to allow analysis and issue resolution
Specifier’s & customers are becoming more risk averse – require more information and greater levels of assurance
More QC people is not the solution & more time not an option
The current systems & processes used by companies are significantly influenced by current system capabilities & experience
Winning the QC game with ConAd

9. ConAd Design Philosophy
To achieve full concrete optimization requires the focus of the entire business not just the QC team
Develop an understanding that good decisions are made and actions taken when key people:
Have the capability and time to do the important things e.g.:
Fully analyze and understand trends & issues
Determine & implement required changes
Fulfill customer (internal & external) expectations
Have a high degree of confidence:
In their decisions
In their actions
In their ability to identify & respond to changes quickly
Winning the QC game with ConAd

10. ConAd Design Philosophy
That unless
Quality management functions / responsibilities
Can be carried out easily well within the time available
Then these tasks/responsibilities are either:
Not going to be carried as frequently as required
Or are not going to be carried out
It would be unreasonable to expect key
business & quality objectives to be achieved
Winning the QC game with ConAd

11. ConAd Design Philosophy
Subscribes to & promotes the following statements:
You can only manage what you measure
You show me how you measure and I will show you how I perform
In terms of quality management both of these are
extremely relevant & important
Provide you the client with the capabilities:
To eliminate or minimize time spent on routine functions which add little or no value e.g. data entry
To increase effectiveness in all areas, within current or targeted time constraints
To manage by exception
To reallocate time and focus on areas of the business which add more value
While maintaining focus on entire area of responsibility
Winning the QC game with ConAd

12. Types of Specifications
Performance
The customer specifies the performance criteria – What they would like to achieve
The suppliers are responsible for:
Designing products which are capable of meeting or exceeding the specified performance
Consistently producing & supplying concrete which achieves the specified performance
If necessary providing the customer with relevant information to verify performance and provide peace of mind.
The supplier assumes most of the risk
While we broadly refer to theses as performance specification, they often contain some form of prescription
Winning the QC game with ConAd

13. Types of Specifications
Prescription
The customer / engineers, specify:
Performance criteria e.g. Compressive Strength, Workability, etc.
Prescriptive criteria e.g.
Water / Cement Ratio’s
Cementitious contents Min or Max
Coarse / Fine Ratio’s
Etc.
The supplier is responsible for designing products meeting or exceeding the specified criteria:
Generally carrying out trial mixes and tests to verify performance
Providing the customer with detailed mix submittals
If approved by the customer, then:
Producing concrete in accordance with the approved submission
The performance should be the customers responsibility/risk
Winning the QC game with ConAd

14. Types of Specifications
It is often argued that:
Performance & cost optimization
The benefits of comprehensive quality management
And the benefits of systems like ConAd
Are primarily for customers who operate in markets
which mainly use performance specifications
While we acknowledge that there may be more potential to achieve benefits with performance specifications
For prescriptive specifications:
The potential benefits are very significant and well worth pursuing
They are just in other areas
Winning the QC game with ConAd

15. We will look at the value of ConAd:
Benefits of ConAd
We will look at the value of ConAd:
Relative to both Prescriptive & Performance Specifications
Address some of the misconceptions
Highlight potential areas in which benefits and ultimately a ROI can be achieved
Winning the QC game with ConAd

16. Benefits of ConAd
From the Concrete producers perspective, while each is different, in reality the implication, in terms of:
Volume & breadth of data to be managed
Business & process management requirements – laboratories, personnel, etc.
The requirements and ability to access data
The analysis requirements – raw materials, production, performance, etc.
Reporting capabilities certificates, business reports, mix submittals, etc.
The ability to identify and react to issues quickly and with a high degree of confidence
The ability to achieve required levels of control
Basic principals of Quality Management & Technical
Service remain relevant and important.
Winning the QC game with ConAd

17. Benefits of ConAd All that really changes is the emphasis that each
method puts on the various aspects of the business
Winning the QC game with ConAd

18. Benefits of ConAd – Performance
ConAd provides you with the ability:
To record & correctly associate all relevant information:
Raw materials details & pricing
Production (delivery & batch information)
Concrete test results, etc.
Other relevant details
Accurately predict performance from an early age
Analyze all data individually or in combination, identify trends and cause
Determine required changes e.g.:
Mix design changes
Address batching, delivery issues
Raw material issues
Accurately and with a high degree of confidence communicate and implement changes
Winning the QC game with ConAd

19. Benefits of ConAd – Performance
Do this while meeting and exceeding your customer (internal & external) expectations
Do this within the time you have available and as often as required
With the knowledge and confidence that you can identify issues and react quickly
Ultimately it gives you the ability to achieve personnel, performance & cost optimization
Winning the QC game with ConAd

20. Benefits of ConAd – Prescriptive
So how does ConAd benefit under these circumstances?
The following are some examples
Winning the QC game with ConAd

21. Benefits of ConAd – Prescriptive
Mix Submittals
Requirements
Are compilations of interrelated and relevant data from numerous sources
Have to be produced in a short period of time
To a high degree of accuracy
To one or more formats
Contain Mix Designs
Need to be stored & recalled at short notice
ConAd
Stores all of this information
Has a comprehensive, extremely powerful and fully integrated mix submittal module
Will save you significant time
Ensure consistency, full compliance & improve customer service
Affected modules – Mix Submittals, Raw Materials, Trial Mixes, Mix Management, Test Results, Analysis and Reporting
Winning the QC game with ConAd

22. Benefits of ConAd – Prescriptive
Trial Mixes
Requirements
A detailed understanding & record of requirements
Capability
Have easy access available up to date & full details and compliance certification on all raw materials
The ability to easily access and use raw materials in trial mixes
Record and report on all relevant data
An auditable process to configure, carryout and store trial mixes
Once approved the ability:
To link and compare trial mixes to production
Prevent changes to production mixes based on compliance with approved mixes
ConAd
Has a comprehensive, extremely powerful and fully integrated trial mix module
Affected modules – Raw Materials, Trial Mixes, Mix Management, Test Results, Analysis and Reporting
Winning the QC game with ConAd

23. Benefits of ConAd – Prescriptive
Mix Management
Requirements, ensure that all mixes can be:
Consistently adjusted to achieve optimization in terms of:
Performance
Cost – Raw material combinations, selection, etc.
Fit for purpose requirements e.g. workability, pump ability, setting time, etc.
Controlled to always comply with related approved mix submissions
Controlled within the time available, efficiently & with minimal effort
Efficiently, effectively and with a high degree of confidence implemented in the business
Controlling other key factors which could impact quality & compliance e.g. max batch size, etc.
ConAd
Has and is developing a comprehensive, extremely powerful and fully integrated mix management system capable of achieving all of the above
Affected modules – Mix Manager, Mix Submittals
Winning the QC game with ConAd

24. Benefits of ConAd – Prescriptive
Batch Exception & Analysis
Requirements:
Compliance with statutory &/or business batching tolerances
Full compliance and adherence with approved submissions
Ability to prevent the delivery of out of tolerance products
Ability to identify issues and address these before they affect one of the above.
ConAd
Has a comprehensive, extremely powerful and fully integrated batch exception module, capable of:
Identifying & notifying personnel of out of tolerance deliveries before they arrive on site
Carrying out detailed analysis of batching consistency & accuracy, identifying the areas of concern and potential issues
Affected modules – Batch Watcher, Batch Analysis
Winning the QC game with ConAd

25. Benefits of ConAd – Prescriptive
Reporting
Requirements
Ability to fully meet customer requirements & expectations in-terms of:
Quality, format and relevance of information
Frequency of issue
To do this efficiently & effectively within the time available
ConAd
Has a number of comprehensive, extremely powerful and fully integrated batch reporting modules
Affected modules – Batch Analysis, Analysis, Reporting
Winning the QC game with ConAd

26. Return on Investment
Winning the QC game with ConAd

27. Future Developments Scheduled value adding developments:
Automatic exception notification
Raw material information – compliance & frequency
Concrete test data & information
Aggregate blending
Winning the QC game with ConAd

28. Return on Investment
Questions?
Winning the QC game with ConAd

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Winning the QC game with ConAd