1. BRIEFING ON
MIGRATION AND USE
OF ICEGATE VERSION 1.5

2. Contact for further details/clarifications on EDI 1.5
EDI Version 1.5 – Briefing, Presentation and compilation.
Nailesh Gandhi – President
Overall in charge
Nimish Desai - Hon. Secretary
Migration from 1 to 1.5 and Training
Rajesh Gosalia – Chairman EDI
Aircargo Complex
Dushyant Mulani/Sanjeev Harale – Managing committee Members (Airport Team)
Jawahar Customs House
Import - Karuna Shetty
Export – Paresh Shah
Managing committee Members ( JNPT)
Mumbai Customs House
Pankaj Shah and Kiran Rambhia
Managing committee Members ( Mumbai customs)

3. Registration of CHA licenses in Ver 1.5
Who should register ? 2.
Where do we register and how do I know if the lic is registered ? 3.
What are the common deficiency in the applications received by the Mumbai custom establishment dept. ? 4.
What do CHAs from other policy stations do where EDI 1.5 is not commissioned  (for e.g. pune)? 5.
What is the importance of different ids and different branch codes for different branch offices ? 6.
Can I treat JNPT, Aircargo as a branch office and what are the benefits ? 7.
What do we do if we are registered at other custom station prior to registration at the policy station.

4. Registration of CHA licenses in Ver 1.5 1. Who should register ?
As per Public Notice No.13/2010 dated , all Custom House Agents (CHAs) and all Carrier Agencies (Shipping Lines, Mainline Agents, Sub-line Agents, Freight Forwarders, Consol Agents, Airlines and other Carriers) are required to register themselves for migration of ICES 1.0 to ICES 1.5 at Mumbai Customs Zone.
Mumbai Custom is the policy section for licenses issued by Mumbai Customs .
All CHAs who’s license is issued by Mumbai Custom should register themselves under Ver 1.5 at Mumbai Custom.

5. Registration of CHA licenses in Ver 1.5 2.
Where do we register and how do I know if the lic is registered ?
As per para 9 (3) of Public Notice No.13/10 dt , CHAs falling under the respective Policy Section have to register themselves as detailed in ‘Annexure 1’ of the said Public Notice.
All CHAs who’s license is issued by Mumbai custom house should submit their application with relevant information as specified under Public Notice No.13/2010 dated to the establishment department at Mumbai Customs.
CHA licence registration information or any deficiency, may be obtained from CHA Section.
As per para 5 of Public Notice No.13/2010 , registration/ verification particulars can be viewed on the web at following web-site :
CHAs are advised to take print out of ICEGATE details and compare their details. Any discrepancy may be brought to the notice of this Section.
Contact Details
Please contact the following to get details of the CHA licence verification done, verification is process or for deficiencies.
Shri Prashant Kubal, STA, / Shri U. K. Jain, Asstt. Commr

6. Registration of CHA licenses in Ver 1.5 3.
What are the common deficiency in the applications received by the Mumbai custom establishment dept. ?
Some of the common issues noticed while updating CHA details are as follows 1.
Applications are received without PAN Card Xerox, proof of address , contact person etc 2.
Some of the CHA’s Policy Section is other than Mumbai, however, due to non-availability of EDI facility at their Actual Policy Section during the relevant time, they had registered their CHA Licence in Mumbai. e.g. CHA who’s Policy Section is Meerut, however, in ICEGATE data their Policy Section is showing as Mumbai (INBOM1).
In such cases, their policy sections has to be transferred. 3.
Details are not provided in proper as per the prescribed format as detailed in the Public Notic 13/2010.

7. Registration of CHA licenses in Ver 1.5 3.
What are the common deficiency in the applications received by the Mumbai custom establishment dept. ?
Some of the common issues noticed while updating CHA details are as follows 4.
Mis-interpretation of Branch details. Most of the CHAs have not mentioned their branch details. For e.g. one CHA, as referred in point no. 3 CHA has declared having branch in Mumbai at Sir. P. M. Road. In ICEGATE details, their Mumbai branch is at Branch No.1. However, in their application, under the heading B. (Details to be provided separately for each branch office), they have submitted as ‘Not Applicable’. 5.
Some of the CHAs having Policy Section other than Mumbai (INBOM1) are submitted their application as Mumbai Policy Section. 6.
Branch details includes details of head office need to be submitted in full. Many people are submitting N.A. against branch details, instead of h.o. details. CHAs are advised to go through ICEGATE details on the following web-site : 7.
Contact person details pertaining to respective branch are not mentioned properly. (Contact person details should immediately followed by the branch details to enable this section to update the CHA details properly)

8. Registration of CHA licenses in Ver 1.5 4.
What do CHAs from other policy stations do where EDI 1.5 is not commissioned  (for e.g. pune)?
As far as Mumbai Policy Section is concerned, currentlly following are the locations are under Mumbai Customs. (Do they register as ‘Transfer’ for below)
Designated Policy Locations for CHA and respective Locat
Mumbai CH
INBOM1
ACC Sahar
INBOM4
NCH Mumbai
JNCH
INNSA1
ICD Waluj, Aurangabad
INWAL6
ICD Mulund
INMUL6
ICD Talegaon,Pune
INTLG6
ICD Maliwada
INMWA6
CFS Nasik
INNSK6
ICD Chinchwad,Pune
INCCH6
ICD Bhusawal
INBSL6
ICD Janori
INJNR6
ICD Dighi, Pimpri
INDIG6

9. Registration of CHA licenses in Ver 1.5 5.
What is the importance of different ids and different branch code for different branch offices ?
CHAs can define different ids for different branch offices. Under this facility you can receive ICEGATE response, acknowledgments, Queries, Bank Challan etc for the documents filed against the subject branch code. For e.g
Branch code + login+….

10. Registration of CHA licenses in Ver 1.5 6.
Can I treat JNPT, Aircargo as a branch office and what are the benefits ?
Each Custom Station can be treated as a Branch office.
For CHAs functioning only at Mumbai zone - JNPT, Aircargo, Mumbai and Mulund, can have the facility of more than 1 login id and corresponding id .

11. Registration of CHA licenses in Ver 1.5 7.
What do we do if we are registered at other custom station prior to registration at the policy station.
The registration details submitted at the principal policy section will override previous registrations made at other customs stations.
Example Mumbai policy section details will override details given previously at Kandla or Bangalore.

12. Message Formats - Ver 1.5 1.
What role does CHA have to Play on the message format ? 2.
What role does the software provider play on the message format ? 3.
Where do we get sample formats? 4.
How and who can test the formats ? 5.
Can I file documents though floppy ? 6.
Why filing by floppy will not be as critical as it was in ver 1 ?

13. What role does CHA have to Play on the message format ?
Message Formats - Ver 1.5 1.
What role does CHA have to Play on the message format ?
All Custom House agents must take care of the following
Upgrade the current software which supports EDI messages which are applicable under ver 1.5.
Message formats under 1.5 completely different and therefore must try and understand the relevance of the additional requirements.
While preparing Bill of Entry or Shipping bill, special characters cannot be used in description column or any other data entry field.
CHAs cannot upload two files with the same job no.
5.   Marks and nos. field cannot be blank. Use n.a. if not available.
6.   With licence no. always give port of registeration also.
Once negative ack. Is received from icegate, Same job no. cannot be used for resubmission.
Pl. obtain Igm final date/entry inwards date from airline/shipping agent. This date is different from igm date.

14. What role does the software provider play on the message format ?
Message Formats - Ver 1.5 2.
What role does the software provider play on the message format ?
Software company must understand the requirements of the new format.
Please place all the validations, such as,
All compulsory fields must be fed with proper data.
Unit code as per the tariff is mentioned, wherever possible
Duplicate Jobs are not used for uploading of files.
Special Characters not to be used.
Must train the data entry staff.
Must understand the basic difference between Ver 1 and Ver 1.5
Change in the delimiter / separator.

15. Where do we get sample formats?
Message Formats - Ver 1.5 3.
Where do we get sample formats?
S/bill and B/E message exchange formats at available and can be downloaded from
No registration is required for downloading these formats.

16. How and who can test the formats ?
Message Formats - Ver 1.5 4.
How and who can test the formats ?
Mumbai Customs House permits testing of messages of s/bill and b/e in the new version. All members must avail of this facility.
Cha have to submit their jobs at the service centre, specifically informing that it is a trial for ices 1.5 version, in addition to their regular submission.
The job can be processed like a live b/e or s/bill under the pre-production server till customs out of charge and dummy print obtained.
In case of Import b/e, cha will have to select notification having nil duty, so that the job can be forwarded to docks section also for regn. and ooc trials.
If Igm has been filed by s/line for any existing vessel, it would be transferred to ices 1.5 version also, so that dummy validation against igm can be done. Where there is no igm, advance b/e will be processed for members who do not have a current import.

17. Can I file documents though floppy ?
Message Formats - Ver 1.5 5.
Can I file documents though floppy ?
No you cannot file documents via Floppy or pen drivers.
Under Version 1.5 there is no need to file through Floppy nor is there any provision to file Bill of Entries, Shipping bills, Manifest etc via Floppies.

18. Why filing by floppy will not be as critical as it was in ver 1 ?
Message Formats - Ver 1.5 6.
Why filing by floppy will not be as critical as it was in ver 1 ?
Under Version 1.5, even the service centre communicates with the central server only, and since there is no local server at any custom station any more,the mode of communication is only through internet.
Members having internet facility will communicate through their own offices, while the rest will use service centers for data entry.

19. RES package – Free software provided by NIC1.
What is (RES) Remote Access System software? 2.
From where can a CHA get one RES software? 3.
Why do we need to have a res package (back up plan) ? 4.
Do we have to down load or we can get from NIC? 5.
RES is for S/B, BE, IGM, EGM and CGM

20. RES package – Free software provided by NIC 1.
What is (RES) Remote Excess System software?
Res Package is the free of cost software provided by NIC for individual users who do not wish to purchase private software. This software can be used for filing shipping bills and bills of entries directly from your office. RES package for Ver 1.5 is available.

21. RES package – Free software provided by NIC 2.
From where can a CHA get one RES software?
Res version is available for download at
Register your company and name as a new user, unless you have previously downloaded this software.
Do not use special characters in name or address.
Login and Download the formats.
Icegate login address is not valid for this download unless you have previously downloaded this software.

22. RES package – Free software provided by NIC 3.
Why do we need to have a res package (back up plan) ?
Res software is necessary when your inhouse software or anyouther software user software does not work.
Of if there are repeated negative acknowledgments received for any job submitted to icegate through your current software.
In such a case, till the software provider finds the bug in his private software, RES can act as a backup plan.
If even res package fails to get the b/e or s/bill no., then we can intimate the same to the NIC/Icegate helpdesk that both softwares are unable to generate the thoka no.

23. RES package – Free software provided by NIC 4.
Do we have to down load or we can get from NIC?
As each user needs to register the user name, each individual need to download the software directly.

24. RES package – Free software provided by NIC 5.
RES is for S/B, BE, IGM, EGM and CGM
Yes, and it is regularly updated with the amendments made in the system by the directorate.

25. Basic Dos and Don'ts 1.
What care should CHA take while filing documents ? 2.
What care should the carriers take to file the manifest on ICEGATE? 3.
Can Consol (Air and SEA) agents file manifest directly on ICEGATE? 4.
What care should the consol companies take while consol manifest ? 5.
Can carriers give floppy to service centers to upload the manifest ?

26. What care should CHA take while filing documents ?
Basic Dos and Don'ts 1.
What care should CHA take while filing documents ?
Pl. obtain Igm final date/entry inwards date from airline/shipping agent. This date is different from igm date. 2.
Service centre will be able to give b/e tracking facility. Also customs is in the process of providing dedicated terminals to enable tracking. 3.
Same job no. cannot be used for filing, once negative ack. Is received from ice gate. 4.
Pen drive/floppy cannot be used in ices 1.5 5.
With license no. always give port of registration also. 6.
   Marks and nos. field cannot be blank. Use n.a. if not available. 7.
Special characters are not permitted to be used in the description column of the b/e or s/bill. Ex.hyphen. 8.
If entry inwards date is not available, file the b/e as under prior b/e, do not choose the final b/e option. If igm no. is given by the agent, however the manifest is not received at icegate, choose the advance b/e option and file. Verify Igm details from tracking menu at icegate.

27. What care should CHA take while filing documents ?
Basic Dos and Don'ts 1.
What care should CHA take while filing documents ? 9.
Please ensure you use the correct and the revised port codes, details of the which are available on the website.
10.
Please use correct AD codes, details of the which are available on the website.
To verify whether AD code is registered please visit icegate.
AD code is provided by RBI to Customs. In cases of non availability of AD code please contact the exporter’s bank or visit -
Select the tab Data Series
Select tab “Corporate Category”
Select Tab “Banks' Use”
Select Tab “Directory of AD Category Branches”

28. What care should the carriers take to file the manifest on ICEGATE?
Basic Dos and Don'ts 2.
What care should the carriers take to file the manifest on ICEGATE?
Timely filing in proper format will reduce delays in clearances 3.
Can Consol (Air and SEA) agents file manifest directly on ICEGATE?
Yes. DG system shall announce the facility shortlly. 4.
What care should the consol companies take while consol manifest ?
Formats, new fields, validation, non use of special chrs need to be considered under version 1.5 5.
Can carriers give floppy to service centers to upload the manifest ?
There is no provision for floppy submission

29. Website – Value added Features1
Important Websites 2
Website – 3
Tracking is available at - for b/e,s/bill and igm. 4
Website to download RES package. - 5
To obtain status of all b/e filed at icegate, (username and password would be required.) VISIT AT 6
for b/e error codes visit - 7
AD code (search on code no) and Port code : 8
Bank detains and adcode on RBI site please visit : 9
CHA can now reply query online. Register your request for the facility at

30. Website – Value added Features1
Value added services available on the website. A
New features, Announcements and updates B
DTS (Document Tracking System) & Status of all documents C
IGM details D
AD code / Port Code E
Query reply F
File Formats & Other value added features. G
Port code list is provided on the icegate website home page itself-pl. verify your ports of exports. If port code is missing, pl. contact helpdesk immediately and also mark a copy to local system manager, so that they too can verify and ensure timely addition. H
ICES 1.5 permits submission of two different ports –one for discharge and one for final destination of the goods I
Non standard currency codes are under study as local station will not be able to load details of exchange rates at the service centre anymore.

31. Migration – Change over from Ver. 1 to Ver 1.5
What is Migration ? 2.
No of days it will take to migrate from Ver 1 to Ver 1.5. 3.
Do we file manual documents during this period ? 4.
What will happen to live documents filed under Ver 1 ? 5.
What happens if my Ver 1 documents does not appear in Ver 1.5 ? 6.
What are the common reasons for Ver. 1 document missing or unable to process under ver. 1.5 (for example – port code mismatch… etc) 7.
Do we inform the exporter and importers in advance of the delays? 8.
Use Mulund or other custom station for exports during this period

32. Migration – Change over from Ver. 1 to Ver 1.5 1. What is Migration ?
Changing from Version 1 to Ver All Live pending documents will be transferred from version 1.0 to version 1.5 is termed as migration. It also includes transfer of Licence details and balances, drawback s/bills etc.. 2.
No of days it will take to migrate from Ver 1 to Ver 1.5.
As per the estimates given by the department, it should take 7 to 10 days for migration. 3.
Do we file manual documents during this period ?
Manual s/bill will be permitted during the migration period. 4.
What will happen to live documents filed under Ver 1 ?
Documents filed under ver 1.0 will be automatically transferred to ver 1.5

33. Migration – Change over from Ver. 1 to Ver 1.5 5.
What happens if my Ver 1 documents does not appear in Ver 1.5 ?
Contact NIC persons / Help Desk stationed at customs if there is no automatic transfer. 6.
What are the common reasons for Ver. 1 document missing or unable to process under ver. 1.5
There are various reasons for non transfer. Few are listed below
CHA not registered.
Port code mismatch
License registration – Port of registration not updated

34. Migration – Change over from Ver. 1 to Ver 1.5 7.
Do we inform the exporter and importers in advance of the delays?
Yes. They must be updated well in advance for them tp plan the exports and imports. 8.
Use Mulund or other custom station for exports during this period
To avoid delays and hardship, it would be advisable to use Icd Mulund or any other station for exports which has already migrated.

35. Help desk 1.
What is Help desk ? 2.
Why do we need to use Help Desk ? 3.
How many types of Help desk are available ? 4.
Where is the help desk located ?

36. Help desk 1. What is Help desk ?
Help Desk has been started at Delhi to resolve problems connected to version 1.5
A unique ticket number is generated to track the status of the complaint.
Local system manager can also be supplied the ticket number for follow-up, if complaint is unresolved.
If complaint is not resolved within reasonable period, following people can also be contacted at Delhi &

37. Why do we need to use Help Desk ?2.
Why do we need to use Help Desk ?
Whenever b/e or s/bill is filled under new version and we do not get acknowledgement or rejection of the job, we need to contact helpdesk.
Also when the error code is either not figuring in the code directory or cannot be understood, we need to contact helpdesk
If b/e or s/bill cannot be tracked in the system, helpdesk should be contacted.
Port codes can be updated only centrally, hence helpdesk needs to be contacted for addition of port code and other master database related issues.

38. How many types of Help desk are available ?3.
How many types of Help desk are available ?
They are two types of helpdesk
for all enquiries related to customs processing, banks etc.
helpdesk for all queries related to noting of documents or receipts of messages from icegate.
Contact
or on tollfree no
or log on to
Pl. give the following details while submitting your request
Location and ticket number
Contact numbers, address if complaint made through phone.
Problem description, error message if any.
No. of days issue is occurring
Screen shots wherever possible
Pl. take a Ticket number, if contacting by phone.