1. 1 Personnel Management Services A Company’s Profile

2. 2 History Founded by Nick Hiotis in 1989 Vision “To help organisations and their people to improve performance in the workplace for mutual benefit.” Professional Role: HRM Consultants Area of Activity : Greece and Cyprus Registered by the Greek Ministry of Labour

3. 3 Services Executive Search & Selection Outplacement Training and Management Development Performance Management Change Management Surveys

4. 4 Executive Search & Selection Search through: Electronic CV data banks (more than 15,000 CVs) Networking Head-Hunting Advertisements PMS web site Job sites Newspapers & magazines Selection through: Competence-based interviews SHL Ability & Personality Tests, Assessment and Development Centers

5. 5 Outplacement Career evaluation Setting work–life balance goals Networking CV rewriting Development Job search skills Interview skills Evaluating job offers

6. 6 Training and Management Development Training Needs Analysis Course design and delivery Subject Areas: Management HR Management Change Management Communication Sales

7. 7 Performance Management Job Analysis Competence Analysis Job Evaluation Salary Administration Performance Appraisal

8. 8 Change Management Culture Analysis Process Management Total Quality Management

9. 9 Surveys Areas of Research: Corporate Culture Employee Surveys Leadership Corporate Image Customer Satisfaction

10. 10 Surveys (continued) Tools* CultureScope™ (Corporate Culture) ServiceScope™ (Customer Satisfaction) GETNATM (General Training Needs Assessment) MTDNATM (Management Training & Development Needs Assessment) LEADNATM (Leadership Development Needs Assessment) * Developed by PMS

11. 11 Our Human Force Skeleton Staff Nick Hiotis (BSc Eng, MBA, MCIPD, CPT) HR Consultant - Managing Partner Leonidas Campitses (BSc Econ, MBA) Recruitment & Selection Manager Stavrina Chioti Interviewer Giorgos Kapetsis IT Support Paschalia Tsatsouli Accounting Support

12. 12 Our Human Force (continued) External Consultants Andreas Stavrou (Occupational Psychologist) Costas Pnevmaticos (Industrial Relations & Compensation) Kyriacos Makarounis (Accounting, Compensation and Tax Issues) George Krasadakis (HRMS) Giannis Papastavros (Law)

13. 13 Our Human Force (continued) Trainers Nick Hiotis Costas Chiotis Pavlos Kalemkeris Odysseas Kollias Christos Lazaris Leonidas Papamichael Alexios Varelas

14. 14 Main Clients Financial Sector BNP Paribas Commercial Bank of Greece Barclays Bank (now acquired by HSBC) NatWest (now acquired by Piraeus Bank) Union de Creditos Inmobiliarios (U.C.I.) Cetelem Cofidis Hellas Eurocorp Alico Commercial Life NetWorth Aspis Bank Proton Bank BNP Paribas Private Bank

15. 15 Main Clients (continued) Industrial Sector Biocarpet Chrysafidis Exalco Elais (Unilever Group) Lever Hellas (Unilever Group) Leon Engineering Pieralisi Hellas W ü rth Hellas

16. 16 Main Clients (continued) Consumer Goods - Retail Avon Cosmetics Greece DIA Hellas Mattel IQ Brands Sprider Stores Services Interface SEGECE Hellas Grupo Bellver Candela BPM

17. 17 Main Clients (continued) Oil & Energy Sector Shell Hellas Avinoil EKO BCI IT-Telecom Albiodata Infocad Intarget NetU Hellas Starcom Hellas

18. 18 Main Clients (continued) Automotive Kosmocar (VW & Audi) Nik. I. Theocharakis (Nissan) Pirelli Option Rent-a-Car Various M. S. Jacovides (Health Care) Amvis Hellas (Eye-care Products) Mechaniki (Construction) Motor Press Hellas (Publishing) Helleniki Theamaton (Theatres) Modern Times (Publishing)