1. Use of Surveys N J Rao and K Rajanikanth njraoiisc@gmail.com; rajani341949@yahoo.com

2. A Recap Evaluation of attainment of POs and PSOs is based on Direct and Indirect Methods! Direct Methods: The performance of students in different assessments (Internal, University)  Evaluation of attainment of COs  Evaluation of attainment of POs and PSOs based on the mappings from COs to POs and PSOs Indirect Methods: Program Exit Surveys, Alumni Surveys, and Employer Surveys are used to evaluate the attainment of POs and PSOs 2

3. Attainment of POs and PSOs Evaluations of attainment of POs and PSOs based on Direct and Indirect Methods are combined to arrive at the Final Evaluation. Example: PO 5 (Modern Tool Usage): Evaluation Based on Direct Methods: Level 2 3

4. Attainment of POs and PSOs (2) Based on Indirect Methods (3 Surveys): 2.67 Combined Evaluation: (w 1 x 2) + (w 2 x 2.67) The weights w 1 and w 2 need to decided by the Institute. Typical values can be 0.8 and 0.2 respectively! With these values, the combined value is: 1.6 + 0.54 = 2.13 (Between Level 2 and Level 3) 4

5. Attainment of PEOs Evaluation of attainment of PEOs is generally based only on Indirect Methods! Indirect Methods: Alumni Surveys, and Employer Surveys are generally used to evaluate the attainment of PEOs. Thus the data from Surveys is used for evaluating the attainment of POs and PSOs as well as PEOs. The actual responses useful for these two different purposes are not identical! 5

6. Program Exit Survey - 1 Personal Details: Name Duration at the Institute (From...To....) Program of Study Rural / Urban Background Placement Status Status in GATE / GRE /.......... (What follows are sample questions only) On a scale of 1 (worst) to 5 (best) where relevant (other ranges are possible, of Course) 6

7. Program Exit Survey - 2 Level of comfort in working in groups Level of confidence in formulating imprecise real- world problems as formal engineering problems Opportunities provided for acquiring leadership skills Communication skills and Interpersonal skills acquired during your stay in the Institute Nature of final-year project: (Research, Implementation, Fabrication, Purely theoretical,...) 7

8. Program Exit Survey - 3 Confidence in applying concepts of Mathematics and Computing in solving problems Usefulness of professional core courses during job interviews Availability and adequacy of modern tools in the laboratories Opportunities provided for working in multi- disciplinary project teams Usefulness of Mathematics, Professional core and electives in competitive exams like GATE, GRE etc 8

9. Program Exit Survey - 4 Level of understanding of the need to factor in sustainability, ethical, health, public safety, and environmental issues in the solutions developed by you. Opportunities for working on real-life problems during the program Extent of opportunities available for applying project management principles in academic activities undertaken by you during the program Extent of usefulness of Basic Science and Engineering Science courses in problem solving 9

10. Program Exit Survey - 5 New tools (outside the formal curriculum) learnt Extent of acquisition of critical analysis competency in solving complex engineering problems (PG?) Opportunities available for working on projects with research focus (PG?) Open suggestions for improving the quality of the program 10

11. Alumni Survey - 1 Personal Details: Name Duration at the Institute (From...To....) Program of Study Rural / Urban Background.......... 11

12. Alumni Survey - 2 On a scale of 1 (worst) to 5 (best) where relevant (other ranges are possible!) (These are sample questions only): Current Position; Organization Initial Position; Organization Promotions, Organizations in which you worked along with period in each organization, Rewards, Awards, projects handled etc. Publication of Research Papers, White Papers etc. Level of comfort in working in groups – initially and at present 12

13. Alumni Survey - 3 Enhancement of qualifications (higher degrees, certificate courses etc), knowledge, skills etc. (workshops, training programs etc.) Level of confidence and success in formulating imprecise real-world problems as formal engineering problems – initially, now Success in leadership roles (preparedness at program exit, success in on-site trainings etc.) Communication skills (level of acquisition during the program, usefulness in the job, additional acquisitions during work etc.) 13

14. Alumni Survey - 4 Level of Interpersonal skills Ease with modern tools Learning curve with new tools New tools learnt during job 14

15. Alumni Survey - 5 Your assessment of need for professional ethics in work Comfort level with application of concepts Mathematics, Engineering,… in solving real problems Usefulness of professional core courses in your professional practice. Relevance of professional electives to your profession so far 15

16. Alumni Survey - 6 Ability to factor in sustainability, ethical, health, public safety, and environmental issues in the solutions developed by you. Extent of application of project management principles in the projects handled/being handled by you Extent of usefulness of Basic Science and Engineering Science courses in understanding problems you solved so far in your career Open suggestions for improving the quality of the Program 16

17. Employer Survey - 1 Organization Details:... Employee Details: Name Current Position Date of Joining the Organization Position at the time of joining...... 17

18. Employer Survey - 2 With respect to our Graduates, please indicate Your assessment on the following: Ability to work well in groups Publication of Research Papers, White Papers etc. Level of confidence and success in formulating imprecise real-world problems as formal engineering problems Success in leadership roles Communication skills 18

19. Employer Survey - 3 Interpersonal skills Ability to learn and use new and modern tools Ethical Behavior Ability to factor in sustainability, ethical, health, public safety, and environmental issues in the solutions developed 19

20. Employer Survey - 4 Extent of application of project management principles in the projects handled/being handled by him/her Extent of critical analysis competency exhibited in solving complex engineering problems Enthusiasm in participating your CSR activities Any specific negative traits observed Open suggestions for improving the quality of our graduates 20

21. Using the Survey Data - 1 Using the survey data for evaluating the attainment of a PO or PSO or PEO is same: Example: PO 5 (Modern Tool Usage) 1.Identify the responses that are relevant to this PO from each survey. Example: “Rate the Ability to learn and use new and modern tools” from Employer Survey “New tools (outside the formal curriculum) learnt” from Program Exit Survey and so on... 21

22. Using the Survey Data - 2 2. With data from only one type of survey, find the average rating for one relevant question. Example (cont’d): Using Program Exit Survey 50 people answered the example question given earlier; 6 rated 1 (low); 35 rated 4; and 9 rated 5. So, the average is: 3.82 3. Repeat for all other relevant questions from the same survey Example (cont’d): Assume there are 3 other relevant questions and their average ratings are 3.91, 4.15, and 4.88 4. The final average rating from this survey is 4.19 22

23. Using the Survey Data - 3 5. Set target levels of attainment 6. Example: Average value from a Survey is < 3  Level 1 ≥ 3 and < 4  Level 2 ≥ 4  Level 3 (Other ranges are possible; discuss in department and record the justifications for setting the target levels the way they are set) 7. So, Attainment of PO 5 from the survey under consideration is: 4.19  Level 3 8. Repeat with other types of Surveys if relevant. 23

24. Using the Survey Data - 4 9. Compute the grand average as the Final Value of Attainment of this PO Example: Attainment of PO5 From Program Exit Survey: Level 3 From Alumni Survey: Level 3 From Employer Survey: Level 2 Final Value: (3+3+2) / 3 = 2.67 10. Repeat this for each PO, PSO, and PEO Surveys useful for Pos and PSOs: Program Exit Survey, Alumni Survey, Employer Survey Surveys useful for PEOs: Alumni Survey, Employer Survey 24

25. Using the Survey Data - 5 Alternative approach for combining results from different surveys: Previous approach: Result of each survey was immediately quantized in to one of the 3 levels Alternatively: We can retain the average value computed for each survey (without quantizing); find the grand average value from all the relevant surveys; and then quantize! Example: Attainment of PO5 Values from Program Exit Survey, Alumni Survey, Employer Survey are respectively: 4.19, 4.32, 3.79  Grand Average = 4.1  Level 3 25

26. 26 USING THE SURVEY DATA EXERCISE 26

27. Course Surveys Course Surveys: Mid-Course ; Course-End Written / Electronic; Signed / Anonymous Mid-Course Survey: – Typically, about a month after the start of the course; can be repeated after another month! – Useful for corrections in course delivery Course-End Survey: – At the end of the course – Useful for “closing the quality loop” – May be used in computing course attainment, though the manual does not explicitly recognize this approach! 27

28. Mid-Course Survey - 1 Helpful for mid-course corrections Typical Questions to be answered by all the students (on a scale of 1 to 5 – most negative to most positive response): – COS are clear – Pace of coverage is comfortable 28

29. Mid-Course Survey - 2 – Instruction is aligned to COs – Questions are encouraged – Good access to learning resources – Examples are worked out well – Good communication skills (of Faculty) – Supportive attitude (of Faculty)..... 29

30. Course-End Survey - 1 Helpful for : “closing the loop” Can be used in computing attainments of COs Questions generally cover: – Course Management – Learning Environment – Attainment of COs – Instructor characteristics......... 30

31. Course-End Survey - 2 Typical Questions to be answered by all the students (on a scale of 1 to 5 – most negative to most positive response): – COs were clear – Instructional activities helped in attaining Cos – Pace of coverage was comfortable 31

32. Course-End Survey - 3 Questions were encouraged Had good access to learning resources Examples were worked out well and also useful for Examinations Instructor had good communication skills Instructor’s attitude was supportive How much did you learn? Any specific CO(s) that you are not confident of? (Tick them in the list below) The course helped you in improving your problem solving abilities......... 32

33. Using the Survey Data Find the average rating for one relevant question. Example: For a question related to CO3, of the 65 answers: 6 rated 1 (low); 54 rated 4; and 5 rated 5. So, the average is: 3.8 It corresponds to (as per our own settings) Level 2 ( medium)! Repeat for all other relevant questions The final attainment of that CO is the average of all these values This process is repeated for all the COs 33

34. Combining Direct & Indirect Evaluations The attainment levels obtained by direct methods and course-end survey can be combined to get the final level of attainment. The relative weights need to be decided upon. (90% and 10% to 80% and 20%?) Example:CO2 – Direct method (University Examination + Internal Assessment): 1.9 – Based on Course-End Survey: 2 – Final Value: (0.9 x 1.9) + (0.1 x 2)= 1.91 34