1. Professional support system at probation service and prisons Daina Vanaga, Māris Luste 16 October 2014

2. Professional support system for the SP S and D of I P Participants of the discussion - 13 + 2 The Ministry of Justice The State Probation Service Prison Administration - prisons The probation services of Norway and Hungary

3. Professional support system for the SPS and D of IP. New initiatives Professional support system Unified education system Staff management

4. Professional support system for the SPS and D of IP How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? Subcategory 1 Ability to provide support to professional long-term sustainability. The parties involved are: - Colleagues in the horizontal level; management

5. Professional support system for the SPS and D of IP How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? Subcategory 2 A set of measures aimed at improvement of well-being of employees -Motivation raising -Knowledge -Skills -Crisis intervention -Uniting the team

6. Professional support system for the SPS and D of IP How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? Subcategory 3 Strengthening of professional sustainability through: training; Colleague consultations; Supervisions Communications of all directions; Assessment and growth or specialization; Personal benefits (financial support, social guarantees)

7. Professional support system for the SPS and D of IP How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? How would you define the concept of «PROFESSIONAL SUPPORT SYSTEM"? Subcategory 4 The set of operations that establish, maintain and develop resilience: Help in the development of the individual (psychological, professional); Tools (supervisions, trainings, presentations, Psychological, moral support in solving problems; Environment that promotes and encourages open, honest problem solving discussions; Prevention of mobbing, bossing and harassment

8. Professional support system for the SPS and D of IP What professional support is available for you ? What professional support is available for you ? 6. Growth opportunities 1. Executive support, availability of meaningful cooperation 2. Intersectoral cooperation 3. Supervisions, covisions, meetings 5. Self-help resources (teaching materials) 6. Safe environment 4. Recognition, evaluation – at vertical and horizontal level

9. Professional support system for the SPS and D of IP What professional support is necessary ? Longer vacation - 1 Retirement pensions - 1 Growth opportunities - 1 Work specialization - 1 Sustainable team - 1 Recognition - 1

10. Professional support system for the SPS and D of IP Flow of information in the institution - 2 What professional support is necessary? Supervisions - 4 Measures for strengthening the collective - 3 The recreational measures included in the Insurance - 2 Suitable work environment - 2

11. Professional support system for the SPS and D of IP What professional support is necessary? Exchange of experiences (local, international) - 6 Meeting the educational needs - 7

12. Professional support system for the SPS and D of IP How to achieve this? Financing Normative regulation To encourage the management to develop, to encourage the subordinates To be aware of the needs, to learn about the opportunities To take the initiative at all levels, to show the will show Support program development

13. Thank you for cooperation!