1. 4/27/2017
U-verse User
Guide

2. 03 07 16 24 43 Table of Contents U-verse User Guide Introduction
FleetMode Driver Guide
-What is FleetMode?
-U-verse Compliance Case Study
-Install FleetMode Driver on your mobile device
-Customize settings
-Emergency Calls 16
SmartDot Installation Guide 24
FleetMode Manager Guide
-Pair SmartDot with FleetMode Driver
-Install SmartDot in your Vehicle
-Un-pair and re-pair SmartDot
-Log-in to FleetMode Manager Portal
-Set up U-verse cell phone safety policy
-Locate and Communicate with Drivers 43
Support Contact Information
-Contact information for emergency assistance and other technical issues

3. Welcome to this project
What is FleetMode?
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FleetMode is a distracted driving system based on AT&T DriveMode. FleetMode’s Manager Portal was created in partnership with U-verse to meet your team’s needs.
Key Benefits:
-Keep drivers safe
-Reduce accidents
-Silence incoming text messages, social media alerts, etc.
-Disable the cell phone’s keyboard, preventing web search, , texting, etc.
Welcome to this project
Subtitulo de este proyecto

4. FleetMode Compliance Monitoring Case Study
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FleetMode Compliance Monitoring Case Study
Start Date
6/2/2015
Report date
1/4/2016
Managers
106
Team Members
557
Trips
172,997
Driving Minutes
1,406,308
Driving Hours
23,438.47
Miles Driven
1,000,000+
Auto Replies
3,489
Active States
CA, GA, FL, SC
Accidents Reported 2
FleetMode is expanding upon a successful pilot program with U-verse. There have only been 2 reported accidents since implementing FleetMode into U-verse’s cell phone safety policy in June U-Verse is pleased with the results and is extending the pilot to 33,406 more U-verse vehicles, with the goal of expanding to 70,000 vehicles by the end of 2016.

5. 
Driver Guide

6. Install FleetMode Driver
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Install FleetMode Driver
Step 1:
Find your invitation to view U-verse’s cell phone safety policy and pledge to drive safely. Reply “Accept.” and make note of the confirmation code in your reply.
Step 2:
Open the FleetMode Driver to get started. The app will be pre-installed on your phone.
Step 3:
Enter your confirmation code and select “Done” to set up your device.

7. Customize Settings Custom Photo and Navigation View Alerts
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Customize Settings
Custom Photo and Navigation
Select a photo that will remind you to stay safe on the road, and choose your preferred navigation application.
View Alerts
View what safety violation alerts have been sent to your manager, FAQ, and more.
Customize Settings
When the vehicle is stopped and the app is turned off, select settings to customize FleetMode Driver.

8. 4/27/2017
Auto-Reply
Respond to friends, family and managers safely while on the road with Auto-Reply.
FleetMode Driver allows each user to set up a customized auto-reply.
The auto-reply will be sent when the vehicle is in motion, and it is not safe to use a cell phone. The driver will receive notification of any calls, text messages, etc. when the vehicle is stopped.

9. 4/27/2017
Emergency Calls
FleetMode allows for emergency calls to 911 while the app FleetMode is active. Also, 911 emergency callback is always allowed while FleetMode is in use.
At a manager’s discretion, a quick dial list for easy, safer dialing on the road is available.

10. 
SmartDot
Installation Guide

11. What is SmartDot? SmartDot™ is a Bluetooth Low Energy
4/27/2017
What is SmartDot?
SmartDot™ is a Bluetooth Low Energy
device that pairs with your mobile device to lock the keyboard when the vehicle is in motion, preventing any typing or texting behind the wheel.
This guide contains installation instructions, including how to pair the SmartDot device
with the FleetMode driver app.

12. Pair SmartDot with FleetMode Driver
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Pair SmartDot with FleetMode Driver
Step 1:
Open FleetMode Driver
and gently shake SmartDot
Step 3:
Congratulations! Your device is now paired with SmartDot!
Step 2:
Choose Pair

13. SmartDot Pairing Option 2:
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SmartDot Pairing Option 2:
Step 1:
Open Bluetooth (iPhone Settings,Bluetooth), gently shake SmartDot
Step 2:
See “SmartDot” in the other devices list
Step 3:
Select SmartDot
Accept Bluetooth Pairing Request

14. In-Vehicle Installation
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In-Vehicle Installation
Install SmartDot
After your device has been paired, it’s time to install SmartDot in your vehicle.
Step 1:
Peel the clear plastic film from the black square on the side of your SmartDot
Step 2:
Adhere your SmartDot to the upper left hand corner of your windshield

15. Pair a New SmartDot, or Re-pair an Old SmartDot
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Pair a New SmartDot, or Re-pair an Old SmartDot
Step 2:
Retrieve your new SmartDot and open your FleetMode app before you start driving. Shake the SmartDot gently and select “YES” to pair the new SmartDot.
Step 3:
Confirm that your device is connected to the new SmartDot device by confirming that the Bluetooth LTE symbol is present at the upper right hand corner of the screen.
Step 1:
Open Bluetooth (iPhone Settings, Bluetooth) and Select “Forget This Device” or leave the SmartDot untouched until the device is disconnected.

16. 
Manager Guide

17. FleetMode Manager Guide: Getting Started
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FleetMode Manager Guide: Getting Started
To have yourself added as a manager, please contact:
Eugene Mahfood
Sr. Admin Envir Health & Safety Manager
SD&A – AT&T South Florida
(954) (mobile)
250 S. 62nd Ave.
Hollywood, Fl
Eugene will provide each manager with a link and credentials to log into FleetMode Manager.

18. What is FleetMode Manager?
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What is FleetMode Manager?
FleetMode’s custom management portal was designed in partnership with U-verse. FleetMode Manager can be accessed from any mobile device or computer via web browser.
Log into FleetMode Manager with
the link and credentials provided by Eugene.
#ItCanWait

19. Dashboard FleetMode Manager’s Dashboard allows managers to view all:
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Dashboard
FleetMode Manager’s Dashboard allows managers to view all:
-Driver alerts
-New installs
-Safety pledges accepted
-Driver locations
By date, allowing managers to view the most important information at-glance, 24/7, from any device.

20. Team The Team tab contains information on all drivers, including:
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Team
The Team tab contains information on all drivers, including:
-Installs
-Alerts
-Accident Reports
-Driver Location
The Team tab is also where you can add new drivers, as well as edit any existing team member information and add/delete team members.

21. 4/27/2017
Settings
The Settings tab allows you to decide what driving events will generate text notifications to managers such as:
-Disabled FleetMode Driver
-Disabled FleetMode Driver Auto-Mode
-Call or text 911
-Disable GPS
-Disable Bluetooth
-Text while driving
-Phone call while driving
-Phone accessed while driving
-Etc.
Safety Policy information can also be updated here, as well as Emergency Call and auto-reply settings.

22. Reports -Go to the Reports section of the Dashboard.
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Reports
-Go to the Reports section of the Dashboard.
-Reports can be searched for a by a specific:
-Event
-Date
-User
-Event type
Reports are filtered by the items in the left column of the report screen.

23. 4/27/2017
Fleet Messaging
-Fleet Messages are for sending messages to your team or specific team members.
-Orange icons are vehicles which are driving. Blue icons are stationary vehicles. The color of the dot to the right of the team member's name correlates with the vehicle.
-Fleet Messages are only sent when the driver’s vehicle is not in motion, and it is safe to read and respond to the message if necessary. Do not send messages requiring an immediate response.

24. 4/27/2017
Fleet Messaging
-To send a message to a larger group of individuals, create a fence around the area of the team members you’d like to contact.
Follow these steps to create your “fence” and send a mass message:
-Pick a point on the map to. establish a starting point.
-Pick another point on the map to begin the fence.
-Pick another point on the map to continue the fence.
-Pick additional points to continue the fence.
-Pick the original starting point to "close" the fence.
-If someone within the fence needs to be deselected, simply click on the individual under the team member column.
-Select the "Clear Map" button to deselect everyone.

25. 4/27/2017
Log Out
At the top right of every screen within the FleetMode portal is a "logout" option.

26. Recover your Password To change or recover a forgotten password:
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Recover your Password
To change or recover a forgotten password:
-Go to your login screen and select the “Forgot password” link.
-Follow the instructions provided in the sent to the address associated with the account.

27. Start an Accident Investigation for a Team Member
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Start an Accident Investigation for a Team Member
-Go to the Team section of the dashboard.
-Select the individual in the left column and then select the Triangle icon "Accident Report" from the top right.
-The default period will be the current date, however a historical date can be selected.
-The map will reflect the location history of where the team member was during the selected period.
-The specific time (range of time) can be adjusted to get a more defined snapshot of the locations during the date selected.
-Select the "boxed" time and slide it to the left or right to limit the period of time being displayed.
-The events related to the date selected will be listed.
-The report can be ed by selecting the "Mail Icon" from the top right corner of the page (pending functionality).

28. 4/27/2017
Technical Support
The FleetMode Server environment is proactively monitored. notifications regarding server issues will be sent directly to the FleetMode technical team.
FleetMode/United Efficiency Team escalation / notification:
FleetMode Call Center – – (24x7x365)
Orin Owen – – mobile #
Stan Van Meter – – mobile #
Nick Nguyen – – mobile #
Mike DeVesta – – mobile #
Any issues will be triaged immediately, and any other individual involved will be contacted by the FleetMode Team.
If necessary; create a ticket within the AT&T Development Portal specifically defining the issue and identifying the priority of the anticipated response. “ “