2. Hosted by Tammy Mapes Administrative Management

3. 100 200 400 300 400 Choice1Choice 2Choice 3Choice 4 300 200 400 200 100 500 100

4. Row 1, Col 1 The ability to view the organization as a whole and to understand the relationships among its components. (What are conceptual skills?)

5. 1,2 The knowledge, expertise, and ability required to do the job. (What are technical skills?)

6. 1,3 Skills that relate to how you interact and work with others. (What are soft skills?)

7. 1,4 Reading, writing, and arithmetic. (What are essential entry-level skills?)

8. 2,1 Critical Thinking & Problem Solving Communication Collaboration Creativity & Innovation (What are four Cs?)

9. 2,2 Planning Organizing Leading Controlling (What are the functions of management?)

10. 2,3 The process of determining the the mission and goals of an organization and specifying what it will take to achieve the goals. (What is planning?)

11. 2,4 Creating the structure of an organization. (What is organizing?)

12. 3,1 Inspiring and motivating others to achieve organization goals. (What is leading?)

13. 3,2 Ensuring performance does not deviate from standards and meets the goals of the organization. (What is controlling?)

14. 3,3 Scientific Management Bureaucratic Management Administrative Management Behavioral Management (What are the historical management theories?)

15. 3,4 Systems Management Situational or Contingency (What are the comtemporary management theories?)

16. 4,1 Father of Scientific Management (Who is Frederick Taylor?)

17. 4,2 Qualification-based Hiring Merit-based Promotion Chain of Command Division of Labor Impartial Application of Rules & Procedures Recorded in Writing Managers Separate from Owners (What are the elements of bureaucratic organizations?)

18. 4,3 Emphasizes the ability of managers to lead and the actions they take to get things done. (What is administrative management?)

19. 4,4 Henri Fayol (Who developed the 14 principles of management?)

20. 5,1 Each employee should report to and receive orders from just one boss. (What is unity of command?)

21. 5,2 Develop a strong sense of morale and unity among workers that encourages coordination of efforts. (What is esprit de corps?)

22. 5,3 Increased effectiveness that results from combined action or cooperation. (What is synergy?)

23. 5,4 The concept that successful leadership occurs when the leader’s style matches the situation. (What is situational leadership?)