1. NICE Voice & Accountability

2. Voice & Accountability Strategy powered by N.I.C.E.

3. A Voice & Accountability Strategy Outline I.Fundamentals II.Sustainable Development Goals 2015 - 2030 III.Social contracts and Multi-stakeholder dialogue IV.Engagement V.Facilitation VI.Exposure and recognition VII.Key tools VIII.2016 – 2020: Expected Results

4. Fundamentals The proposed Voice & Accountability Strategy is based on the following: 1.Transparency 2.Gender equality and women empowerment 3.SDG/MGDG 4.Development effectiveness - Local development ownership and capacity 5.Social contracts 6.Communication 7.Partnerships 8.Learning - Capacity development 9.Knowledge management

5. Sustainable Development Goals – 2015/2030

6. A sustainable human development approach “The sustainable human development approach starts with the recognition that people’s knowledge, skills, experience, culture, energy and inventiveness are every country’s most valuable resource, and that people and their traditions must be regarded as assets, not liabilities. This approach gives prime emphasis to the role of human beings in their social context (…) For this reason, a strong civic society, in which norms of reciprocity, co- operation and trust are respected, would be the best way to underpin sustainable human development”. Stefan de Vylder, 1994, UNDP

7. Conceptual Mapping Voice is often understood as the ability of citizens to express their preferences and to be heard by the state [as a primary duty bearer], either through formal or informal channels, in written or oral form (Rocha Menocal & Sharma, 2008). Accountability is a process for holding individual actors or organisations to account for their actions. Accountability requires transparency, answerability, and enforceability between decision makers and citizens (Rocha Menocal & Sharma, 2008). Empowerment is a process through which individuals or organised groups increase their power and autonomy to achieve certain outcomes they need and desire (Eyben, 2011). Empowerment focuses on supporting disadvantaged people to gain power and exert greater influence over those who control access to key resources (DFID, 2011).Eyben, 2011

8. Voice & Accountability Strategy The proposed Voice & Accountability Strategy has three components/modus operandi: 1.Engagement 2.Facilitation 3.Exposure and recognition

9. Engagement Work on the demand side: Advocacy Citizen Forum and other mobilization mechanisms Local and national Use of Media and of Social Media Enlisting member support and building a national constituency Key issues: Quality of basic services Gender equality Human Rights Based Approaches

10. Facilitation Work on the supply side: Local Political Economy Analysis Social contracts Multi –stakeholder dialogue Capacitation Local Governments/Communities Massive investment in Development Committees Pilot test in 5 districts in 2016?

11. Social contracts Social contract: “a (tacit rather than explicit) agreement between members of an organised society (or between a community and decision-makers) that defines the relationship and responsibilities of each to the other. As a consequence, terms of engagement between public, private and social spheres are shaped often based on a common socio-political vision.”

12. Multi-stakeholder dialogue Some of the requirements for initiating and coordinating a successful dialogue process are: Capacity to organise a group of people around a shared vision Being perceived as a trusted and honest broker by most stakeholders Awareness of the problem system and appropriate scale Capacity to understand and navigate power dynamics Ability to attract the most relevant actors (in terms of skills/knowledge, credibility and authority) and at the appropriate time Multi-cultural mediation skills bridging divides across languages, cultures, literacy levels and unequal access to Information and Communication Technologies CIVICUS Toolkit 2015: “Towards New Social Contracts – Using Dialogue processes to promote social change”

13. Exposure and recognition Some hints: 1.Re-branding NICE 2.Communication strategy 3.Outreach/external relation strategy (re. strategic partnerships) 4.International, modern Resource Mobilisation strategy

14. Key tools Capacity development - Training tools Social / Problem Analysis Knowledge management Volunteer management M&E system Communication

15. Consultative / validation Workshop Session 1: Introduction Session 2: Voice & Accountability Strategy Session 3: Group Work on V&A strategy Session 4: Group work on Training, Knowledge Management, and Volunteer Management Session 5: Resource mobilisation Session 6: NICE Communication, Branding and Outreach Session 7: Voice & Accountability Work plan 2016-2020 Session 8: Conclusion and next steps Session 9: Workshop evaluation

16. Expected Results from the Planning Workshop Voice & Accountability Strategy endorsed Training strategy drafted Knowledge Management strategy drafted Resource Mobilisation strategy adopted NICE Communication strategy defined (orientations) NICE branding defined (orientations) NICE Outreach/Partnership strategy defined (orientations) Voice & Accountability Work plan 2016-2020 defined (orientations)

17. Thank you! Kizito Tenthani – Henri Valot