1. Urban Transport System in İstanbul Regional Meeting on Sustainable Transport Policies in Southern Europe, 21-22 June 2007, Budapest, Hungary Kaan Yıldızgöz Quality & Corporate Development Manager İstanbul Ulaşım A.Ş.

2. İstanbul Ulaşım Urban rail operator Founded in 1988 6 urban rail lines 53 km length 860 employees 720.000 passengers/day

3. İstanbul Ulaşım Signed UITP Sustainable Development Charter in 2005 % 76 Customer Satisfaction Level % 80 Mystery Travellers % 135 Cost Coverage Ratio % 12 Concession Fee % 18 VAT Rate

4. Fares Token( corporate ticket )€0,70Token( corporate ticket )€0,70 Akbil (touch into memory card)Akbil (touch into memory card) Standard€0,67 Discounted€0,43 Daily, Weekly, Monthly types Flat FareFlat Fare Fare level is defined by authorityFare level is defined by authority Free transfer in 90 minutesFree transfer in 90 minutes

6. LAND BASED 89% PRIVATE CARS MINIBUS I.E.T.T. RAIL BASED %7 T.C.D.D. (STATE RAILWAYS) ISTANBUL ULASIM DOLMUS TAXI WATERBORNE %4 PRIVATE MOTORBOATS I.D.O. PRIVATE OWNED BUSES COMPANY SERVICE BUSES Transport Modes in Istanbul

7. Istanbul ~ 12 milllion population~ 12 milllion population ~ 1.5 million private cars (%27 of Turkey)~ 1.5 million private cars (%27 of Turkey) ~ 2.3 milllion motorised vehicles (%20 of Turkey)~ 2.3 milllion motorised vehicles (%20 of Turkey)

8. Settlement Areas in Istanbul

9. Trends in Istanbul

10. 19802006 2020(*) Population (million)4.7 12 15 - 20 Automobile (million)0.20 1.6 3.8 – 5.1 Motor Vehicles (million)0.28 2.3 5.4 – 7.2 Number of motor vehicles has increased by 8.2 times while population has increased 2.5 times. 640 cars are registered in Istanbul daily. Source: H.Gerçek

12. Car Ownership Trend Source: H.Gerçek

17. Major Problems of Istanbul Dramatic Growth in Population Dramatic increase in Car Ownership Unregulated Urban Growth Road Based Policies Environmental Pollution Lack of coordination between the responsible institutions

18. Three Pillars Of Solution Source: UITP

19. World greatest Light Rail Event! www.uitp.com www.istanbul-ulasim.com.tr See You in Istanbul in 2008

20. Kaan Yıldızgöz yildizgoz@istanbul-ulasim.com.tr THANK YOU FOR YOUR PATIENCE