1. UITP TAXIS AS PART OF THE PUBLIC TRANSPORT CHAIN: WORLDWIDE BENCHMARKING OF TRANSPORTATION Kaan Yıldızgöz Head of UITP Training

2. UITP 1300 member companies Operators Authorities Policy decision-makers Research institutes Supply and service industry 92 countries UITP2

3. Increase in World Population (1950- 2000 Doubled) Rapid Urbanization (1800-2010/ %3 to %50) In 2025: 60% of world’s population will live in urban areas Car Ownership / Daily Trips 50% increase in daily trips in urban areas by 2025

4. UITP Collective Train Metro Tramway Bus Ferry Chartered services Car-pooling Individual Taxi Car-sharing Public bikes Car Bike Walking Use Access Public Private Shared Transport

5. TAXIS AND URBAN MOBILITY Taxis have a specific role to play in a fully integrated PT system. It is important that taxis are seen to complement and reinforce public transport services rather than compete with them. Allows reduced car-ownership

6. UITP TAXI PLATFORM Taxi Platform Meetings Taxi Conferences Taxi Study Tours Training Programmes Annual Benchmarking Report Research Projects

7. TAXI BENCHMARKING STUDY Number of Taxi in each relevant city. Taxi Operators in each city. Duration of contract/license. Actual driving Distance and paid distance. Number of trips in different cities. Number of passengers per day in each relevant city. Vehicles brands /specification / Age of cabs. Taxi vehicles with alternative fuel. Dispatch jobs statistics(calls received, number of jobs catered, and the average time to reach the customer) in each city. Key performance indicator applied by authority. Number of Drivers, nationalities, and Taxi permit terms and conditions. Availability of credit cards. Scale of fare implemented in each city. Based on 2013 January Data New Report Available in Early 2015 Number of Taxi in each relevant city. Taxi Operators in each city. Duration of contract/license. Actual driving Distance and paid distance. Number of trips in different cities. Number of passengers per day in each relevant city. Vehicles brands /specification / Age of cabs. Taxi vehicles with alternative fuel. Dispatch jobs statistics(calls received, number of jobs catered, and the average time to reach the customer) in each city. Key performance indicator applied by authority. Number of Drivers, nationalities, and Taxi permit terms and conditions. Availability of credit cards. Scale of fare implemented in each city. Based on 2013 January Data New Report Available in Early 2015

8. TAXIS CABS & POPULATION Cities No. of People per Taxi Number of People (in City) per Taxi Source: UITP Taxi Benchrmaking Study- 2013

9. AuthoritiesAvg DistancePaid Distance % %of Double shift cars of total fleet Ras Al Khaima - RAKTA380 48%0 Sharjah- STC311 50%0 Abu Dhabi- Trans Ad350 50%10% Dubai- RTA630 56%100% Izmir- Union of Izmir250 35%100% Singapore444 65%53% Doha- Mowasalat285 45%40% Sao Paulo220 24% Tehran250 80% Mashhad211 22% CAR DISTANCE - CITIES AVERAGE DISTANCE PER TAXI CAB PER DAY IN KM Source: UITP Taxi Benchrmaking Study- 2013

10. CityCalls Received Jobs catered% of jobs cateredTime To Reach Sharjah- STC55046785%10-15 min Abu Dhabi- Trans AD4969362473%6 min Dubai- RTA300001700056%12 min Singapore1273579101771%5 min Doha2472174671%45 min Kuala Lumpur10,000 DISPATCH/CALL CENTER – CITIES NUMBER OF DISPATCH JOBS PER DAY Source: UITP Taxi Benchrmaking Study- 2013

11. Particulars \ Cities DUBAIDOHAABU DHABISHRJAHIZMIRMUMBAITEHRANSINGAPOREMashhadAlmatyKuala LumpurHelsinki Day TimeAEDQRAED TRYINRUSDSGD IRR TengeMREuro Flag Fall 3-332.5-3-3.9 *250020035.9 Minimum Charges 10 0 -27----- Charge for 1 KM 1.711.41.61.622.25200.410.55 **500700.871.83 Extra for Booking thru Call Center 3-35050/250.342.31500050029 Free Waiting Time (minutes) 0-510 -0---- Waiting charge increment rate 0.50/min0.53/min0.50/min 0.30/min2/min0.21/min0.29/min ** 10800 /hr-17.14/hr43.3/hr Night Time AEDQRAED TRYINRUSDSGDIRRTengeMREuro Flag Fall 3.5-442.5-3-3.9 * 5.9 Minimum Charges 10 - -270.055 M. fare+ 25%/ 50%25002003- Charge for 1 KM 1.711.81.691.622.25250.410.55---1.83 Extra for Booking thru Call Center 3.5-4-050/250.342.3700701.3059 Free Waiting Time (minutes) 0-510 -0150005002- Waiting charge increment rate 0.50/min8/15 min0.50/min 0.30/min2/min0.21/min0.29/min 10800/h r-17.14/hr43.3/hr Events and Special Location Charges 202520 ---2 – 5---2.3 Charge for 1 KM (USD) Day Tariff 0.4620.3850.4320.4351.2760.3800.410.440.2000.4560.2692.47 Charge for 1 KM (USD) Night Tariff 0.4620.4950.4560.4351.2760.4750.410.440.280.4560.4032.47 * Normal taxis only, premium taxis attracts different rates ** 22 cents per 400m up to first 10km, 22 cents/45 seconds for normal taxis TAXI TARIFF SCALE OF TAXI CAB FARE Source: UITP Taxi Benchrmaking Study- 2013

12. KEY AREAS OF DEVELOPMENT TechnologyModal IntegrationSafety & SecurityAccessibility Environmental Sustainability Design

13. MODAL INTEGRATION Policy & Institutional Integration Technology & Ticketing & Fare Physical Integration

14. UITP14

15. UITP THANK YOU 15 Kaan Yıldızgöz kaan.yildizgoz@uitp.org Twitter.com/kaanyildizgoz