1. Virtual Teams Team 4 Chris Vance

2. Overview Benefits Brief History Communication Applications Company Examples Devices

3. Definition of Virtual Team “A virtual team is a group of people who work interdependently with a shared purpose across space, time, and organizational boundaries using technology”

4. Evolution of Virtual Teams Nomadic Era Team work Agricultural Era Living and working in groups Industrial Era Railroads Postal Service Information Age Computers Other Digital Devices

5. Benefits of Virtual Teams Cost Savings Travel Expenses Eliminating Office Space Reduced Product Development Costs Greater Workforce Diversity Education Levels Experience Improved Customer Service Customer is #1 Timeliness Enhanced Communication Effectiveness Overcome Time Dimension Access to Same Information

6. 50 Foot Rule 50 feet People who work further than 50 feet apart rarely communicate with each other in a typical office setting

7. Typical Communication Structure CEO Vice President Regional Manager District Manager Territory Manager

8. Virtual Team Communication Structure CEO Vice President Regional Manager District Manager Territory Manager

9. Application Examples

11. Preparation and rework of seminars Efficient preparation and rework contributes to the quality. Different location participants

12. Control of external service providers Co-operation with external service providers. The advantages of external assignments.

13. Home office connection Office = Home !? Access dates, important files and addresses around the world.

14. Release-management Suggestion any time. All suggestions can be evaluated and prioritized. All assigned workers update the progress of the respective work package themselves. All resources can be used purposefully and with a high effectiveness.

15. Connection of customers and suppliers Open your Intranet to suppliers or customers? A platform for the effective cooperation with your customers and suppliers without changing the security standards of your own Intranet.

16. Virtual Teams in Use Company Examples

17. Class, from this point forward, your teams will become virtual teams. All communications must be conducted over Blackboard and video conferencing. I will be your supervisor, and each of you may communicate directly with me. You may only meet in person the week before your presentation. Good luck!

20. LOCATION 1LOCATION 2

21. SABRE Virtual Team Account Executives Training Representatives Installation Operations Coordinators Account Management Specialists Customer Service Representatives

23. Production Cost $4.5 million to $47,000

24. Technologies for Virtual Teams

25. Technology Voice & Video On demand video conferencing LAN line or Mobile VoIP Phone #  Internet Address Portable Cost Efficient

26. Private Networks VPN Increased security User level authentication Private network per team Cost-Effective On demand

27. Clunky Devices PDA & Date Books Camera Phone Integrated Devices Users have multiple devices to perform many different tasks

28. Wireless Networks Online Access Connecting Multiple Buildings Wide Coverage

29. Questions or Comments?