1. Some people are working backstage, Some are playing in the orchestra, Some are on-stage singing, Some are in the audience as critics, And some are there to applaud. Know who and where you are. unknown

2. 5 Factors that Distinguish Good from Poor Communicators Self-Concept Clarity of Expression Listening Self-Disclosure Coping with Emotions

3. Self-Concept How we see ourselves a strong self-concept is necessary for healthy satisfying ongoing interactions consists of public and private self

4. Cooley (1929) Called it “self idea” “ people are not only able to view themselves as they imagine others see them, but we quickly learn to control that appearance for desirable outcomes”

5. Mead (1934) 3 stages of self-development 1. Preparatory - child imitates others without understanding 2. Play - place themselves in other roles 3. Games - self concept more stable and complete

6. What’s the point? The “self” emerges from social interaction Significant others provide a basis for viewing ourselves Weak Self-Concept distorts our perception of others. Difficulty dealing with ourselves Difficulty dealing with others

7. Do you have a poor view of yourself? Difficulty conversing with others? “ admitting when you’re wrong? “ expressing your feelings? “ accepting criticism? “voicing ideas? Conformist? Get Out of the Comfort Zone!

8. Secure Anxious Ambivalent FearfulDismissive View of Self PositiveNegative View of Others Negative Positive Styles of Attachment

9. Attachment Styles 2/3 middle class are SECURE 1/3 lower class are SECURE 1 st relationship style persists Styles can be modified (cognitive awareness)

10. Clarity of Expression #1 assumption that breaks down clarity of expression “ If it is clear to me, it must be clear to you” Picture clearly what you want to say Be redundant-state it differently Use feedback

11. Listening Self-Disclosure Coping with Emotions