1. ©, Manuel Benito, Paris, Mars 2006 Focusing in the process of building a Virtual Campus as a tool for ODL The experience of the University of the Basque Country

2. ©, Manuel Benito, Paris, Mars 2006 Virtual Campus of the University of the Basque Country

3. ©, Manuel Benito, Paris, Mars 2006

4. ©, Manuel Benito, Paris, Mars 2006 A virtual Campus is an integral A virtual Campus is an integral and dynamic system and dynamic system With a coherent pedagogical model With a coherent pedagogical model Based on the metaphor of a VC as a Based on the metaphor of a VC as a representation of Real Campus representation of Real Campus What is a Virtual Campus?

5. ©, Manuel Benito, Paris, Mars 2006 How people (usually adults) learn The different mechanisms needed to support people while they're studying: technological and pedagogical The roles, responsibilities and processes that support the delivery of any educational program The needs and requirements of learners studying at a distance system What is a Virtual Campus?

6. ©, Manuel Benito, Paris, Mars 2006 Questions ¿How to do it? ¿What issues should be considered in order to implement a virtual teaching environment?

7. ©, Manuel Benito, Paris, Mars 2006

8. ©, Manuel Benito, Paris, Mars 2006 Leadership Planning Information and analysis People Customers Processes, products and services Organisational performance Leadership Planning Information and analysis People Customers Processes, products and services Organisational performance Key principles

9. ©, Manuel Benito, Paris, Mars 2006 Leadership It is imposible to carry out an implementation of a project of a Virtual Campus without a strong and well acknwoledged leadership

10. ©, Manuel Benito, Paris, Mars 2006 Leadership Preparation Support Promotion

11. ©, Manuel Benito, Paris, Mars 2006 Planning Formulating a plan Involving people to ensure commitment Building the basic structure Team building Plan for the short and long term Supporting policies Monitoring the policies Plan for the future

12. ©, Manuel Benito, Paris, Mars 2006 Collecting for a purpose Identify the impact of, and need for, various types of information. Establish standardised procedures for collecting, storing and accessing information Identify the information that's required and how to access and analyse it. Communicate with each other and with key stakeholders.. Document all examples of improvements to your service, procedures or relationships Use the information you collect to Regularly evaluate and review the sorts of information you collect;. Information and analysis

13. ©, Manuel Benito, Paris, Mars 2006 People Develop a Human Resource Plan Identify the skills, abilities and knowledge required Pinpoint areas where people need training Ensure that everyone is clear about roles and responsibilities Identify goals, plans and ambitions Ensure that people have the opportunity to multi-skill Seek structured feedback from managers and peers Create a culture where people recognise and celebrate Set up formal and informal communication networks Monitor and evaluate the program's overall progress. Organise regular team planning and review days Work with others to create an environment that is enjoyable,

14. ©, Manuel Benito, Paris, Mars 2006 Products and services Your programs need to meet learner needs Communications technology can support the virtual campus Foster relationships with people, organisations, and businesses Regularly evaluate your partnerships with other organisations Review your key processes, products and services regularly Benchmark your products, processes and services Look for new opportunities

15. ©, Manuel Benito, Paris, Mars 2006 Organisation Client centred training As a team consider who has a stake or interest in the success of the virtual campus As a team identify the major local, state, national and international factors and events that could impact on your plans. How could they enhance - and hinder - your service Develop appropriate performance agreements Design and implement an effective communications strategy Ensure a common understanding of, and commitment to, quality and continuous improvement. Quality is at the heart of the virtual campus

16. ©, Manuel Benito, Paris, Mars 2006 That´s all Thanks a lot for your attention Manuel.Benito@ehu.es