1. I’M NO EINSTEIN! “GPS for www.usps.org “ Tools, Tips, Tricks and Resources for Navigating the National Website I’M NO EINSTEIN! “GPS for www.usps.org “ Tools, Tips, Tricks and Resources for Navigating the National Website United States Power Squadrons Fall 2011 Stf/C Kristi Anderson, P ITCom Help Desk National Information Committee

2. USPS Needs? What Do You Think One Of the Most Often Requested Concerns are in USPS? 2“I’M NO EINSTEIN” – GPS For www.usps.org COMMUNICATION

3. Lack of Communication Comments “National Doesn’t Pass Info To Districts” “Districts Don’t Pass Info To Squadrons” “Squadrons Don’t Pass The Info To the Members” “Squadrons And Districts Aren’t Answering Questions or Responding To National” 3“I’M NO EINSTEIN” – GPS For www.usps.org

4. COMMUNICATION Common Philosophy: You can’t depend on others so you have to be able to do it yourself. NOW EVERYONE CAN! 4 “I’M NO EINSTEIN” – GPS For www.usps.org SOME SOLUTIONS (OPPORTUNITIES): Monthly Email Broadcast SailAngle www.usps.org

5. COMMUNICATION – Opportunity #1 EMAIL NEWS BROADCAST Easiest Way To Keep Up with What Is New With USPS and Each Department Anyone Can Receive It Monthly Contains Operational Info, Announcements, Deadline Reminders, Links to more information Text Format so Not A Large Sized Email Can Easily Be Forwarded To Another USPS Member or Squadron Mailing List 5“I’M NO EINSTEIN” – GPS For www.usps.org

6. COMMUNICATION – Email Broadcast 6“I’M NO EINSTEIN” – GPS For www.usps.org TO SIGN UP: Go to www.usps.org Click on Menu Option “Member Stuff  Subscribe to Monthly Broadcast”

7. COMMUNICATION – Email Broadcast 7“I’M NO EINSTEIN” – GPS For www.usps.org Enter: First Name Last Name Email Address Certificate Number Choose:  ”USPS Monthly News Broadcast” Click on “Submit”

8. COMMUNICATION – Email Broadcast 8“I’M NO EINSTEIN” – GPS For www.usps.org Next: You will receive a confirmation web page. You will receive an email asking you to confirm that you signed up for this email list Choose: In email, click on the link and a web page will come up saying your subscription has been confirmed. That is it! Just watch your Email Box!

9. COMMUNICATION - Opportunity #2 SailAngle Communicate in your own words to those with common interest Share ideas, resources, files/presentations You wanted a community based on boating, and you got it in High Technology, sharp looking Users maintain their own “subscription” “I’M NO EINSTEIN” – GPS For www.usps.org9

10. COMMUNICATION - SailAngle SailAngle What do we want you to know about SailAngle? To access, login to the USPS website. Once successful, go to www.usps.org home page and click on the SailAngle button. Do not logoff of SailAngle, just shut down with the X in top right corner. Always access via www.usps.org button. “I’M NO EINSTEIN” – GPS For www.usps.org10

11. COMMUNICATION - SailAngle “I’M NO EINSTEIN” – GPS For www.usps.org11

12. Let’s Talk About … Opportunity #3 www.usps.org aka THE WEBSITE 12“I’M NO EINSTEIN” – GPS For www.usps.org

13. COMMUNICATION – The Web Purpose of the Web Site: To sell USPS to the Public To have a main page for connection to all squadron and district websites so public can find local courses easy Doors to a world of information, activities and ideas for all members “I’M NO EINSTEIN” – GPS For www.usps.org13

14. COMMUNICATION – The Web HISTORY OF WWW.USPS.ORG The Web site was originally for the public. So that is why you don’t see “IT Committee” on the main page. We try to place member items in a variety of areas. “I’M NO EINSTEIN” – GPS For www.usps.org14

15. COMMUNICATION – The Web GPS FOR THE WEB The web is basically two areas – Public (accessible to everyone) Private (Member Area – requires login) “I’M NO EINSTEIN” – GPS For www.usps.org15

16. COMMUNICATION – The Web GPS FOR THE WEB The most common feedback about the web is that “we cannot find anything”! The member site is organized by department Other items have been thrown in trying to help those who don’t know what departments items may belong (aka the Public) “I’M NO EINSTEIN” – GPS For www.usps.org16

17. GPS FOR THE WEBSITE – Find? At the top of almost every page is a navigation bar with “Site Index” and “How Do I…” - Click to access “I’M NO EINSTEIN” – GPS For www.usps.org17

18. GPS FOR THE WEBSITE – Site Index An alphabetical listing of common items that people search for Links for each Department listed at top “I’M NO EINSTEIN” – GPS For www.usps.org18

19. GPS FOR THE WEBSITE - How Do I... An alphabetical listing of common questions asked Takes you directly to the page Great to use when you don’t know what dept owns it “I’M NO EINSTEIN” – GPS For www.usps.org19

20. GPS FOR THE WEBSITE - Search Use the Search box to search for “keywords” on the entire web site Takes you directly to the page Great to use when you don’t know what dept. owns it “I’M NO EINSTEIN” – GPS For www.usps.org20

21. GPS FOR THE WEBSITE – Challenge 1 Where would I go to find: -The new Member Benefits being offered? “I’M NO EINSTEIN” – GPS For www.usps.org21

22. GPS FOR THE WEBSITE – Challenge 2 Where would I go to find: -Information about a National Meeting? -What department does it belong to? “I’M NO EINSTEIN” – GPS For www.usps.org22

23. GPS FOR THE WEBSITE – Options There are many ways for you to find what you seek on www.usps.org. These are just the main tools to make your life easier. Some links are directly on the main web page as they may have some exciting news being announced (i.e., National Meetings, New Member Benefits coming out, PRO-Log) “I’M NO EINSTEIN” – GPS For www.usps.org23

24. GPS FOR THE WEBSITE – Who Owns? The main pages of the web site that are available to the public are maintained by the National Secretary Department. Each Committee has their own webmaster and maintain their own sites. The Committee must use the same page template (look and feel) as the public pages but can have their own layout inside the committee pages “I’M NO EINSTEIN” – GPS For www.usps.org24

25. GPS FOR THE WEBSITE – HELP! You are on the Membership Web Page and you notice that the link for squadron statistics does not work. Who do you contact? “I’M NO EINSTEIN” – GPS For www.usps.org On the bottom of almost every webpage, is a link to send an email to the Web Page owner. In this case, the NMC Webmaster would be notified. 25

26. GPS FOR THE WEBSITE – HELP! USPS Help Desk If you have a problem with the main pages, the webmaster link sends your message to help@usps.org aka Help Desk. For any ITCom web page issues, you can send an email to ITHelp@usps.org. If you have issues, you can send your issue to help@usps.org and we will forward or instruct as needed. “I’M NO EINSTEIN” – GPS For www.usps.org26

27. GPS FOR THE WEBSITE–Challenge #3 Which of the following items can you do on the website? Register A New Member Change A Member’s Position Update Your Own Contact Information Enter Info About Your Next Course Find a Member? Find a Squadron? “I’M NO EINSTEIN” – GPS For www.usps.org27

28. GPS FOR THE WEBSITE–Challenge #4 What items can you NOT do on the website? Can you think of any? 1-Enter or Submit the Squadron dissolution forms 2-Change a non-modifiable members record field “I’M NO EINSTEIN” – GPS For www.usps.org28

29. GPS FOR THE WEBSITE How many of you like to have the ability on the website to be able to change your own contact information (email address, mailing address, phone number, etc)? How many of you think the website needs to be better organized and provide an easier, user friendly approach to find things? “I’M NO EINSTEIN” – GPS For www.usps.org29

30. GPS FOR THE WEBSITE In order for USPS to offer your personal info online in addition to other reports, etc that contain your information and to keep your information away from the advertisers, spam/junk email folks and identity theft, we must make the site more secure. PINS are here and they are not going away! BUT, logging in with a zip code is. “I’M NO EINSTEIN” – GPS For www.usps.org30

31. GPS FOR THE WEBSITE - PINS How many of you know your PIN? Every Member has been given a PIN. You can find it on your paper renewal notice each year and it is sent with your ID card. But, if you forget or haven’t seen it yet, you can follow these steps to obtain it or edit your existing security information. “I’M NO EINSTEIN” – GPS For www.usps.org31

32. GPS FOR THE WEBSITE - PINS Login With Your Certificate Number and Zip Go to: http://tiny.cc/GetMyPINhttp://tiny.cc/GetMyPIN Follow the steps “I’M NO EINSTEIN” – GPS For www.usps.org32

33. GPS FOR THE WEBSITE - PINS Enter the Information as Needed Click on Continue “I’M NO EINSTEIN” – GPS For www.usps.org33

34. GPS FOR THE WEBSITE - PINS Next click to Logoff You will change pages and be told you are now logged off “I’M NO EINSTEIN” – GPS For www.usps.org34

35. GPS FOR THE WEBSITE - PINS Next Enter Your Certificate Number Choose your Security Question, enter your Answer and your PIN will be emailed to your email address on file. “I’M NO EINSTEIN” – GPS For www.usps.org35 Need more help?

36. GPS FOR THE WEBSITE - PINS So, what is different than before this change? Now, you can enter a Security Question to retrieve your PIN when you are logged in with a Zip Code. The member has the ability to obtain their own PIN without any human intervention! “I’M NO EINSTEIN” – GPS For www.usps.org36

37. GPS FOR THE WEBSITE - PINS Go to How Do I… page Click on Get My PIN? “I’M NO EINSTEIN” – GPS For www.usps.org37 Forgot the URL/ LINK?

38. GPS FOR THE WEBSITE - PINS Member Stuff Menu  Get My PIN “I’M NO EINSTEIN” – GPS For www.usps.org38 Forgot the URL/ LINK?

39. GPS FOR THE WEBSITE – Information Center Go to www.usps.org  Site Index  Information Center “I’M NO EINSTEIN” – GPS For www.usps.org39

40. GPS FOR THE WEBSITE – Final Word on SECURITY “I’M NO EINSTEIN” – GPS For www.usps.org40 Email Address Change VERY IMPORTANT – if you change your email address, be sure and change it in on USPS.org while the old is still active. If you lose your PIN, you can obtain it if you answer your security question. Your PIN will be emailed to the email address on file. If you don’t have access to the old email address, you can’t get it. Will have to have someone with the squadron Updater Password do it for you.

41. GPS FOR THE WEBSITE – Information Center The Information Center is a place where a logged in member can: find other member information, update their own record, find out who is on a committee “I’M NO EINSTEIN” – GPS For www.usps.org41

42. GPS FOR THE WEBSITE – Information Center If you have the squadron “Updater” password, you can: Update another members’ information online Update the information the public sees about your squadron. “I’M NO EINSTEIN” – GPS For www.usps.org42

43. GPS FOR THE WEBSITE – Information Center Depending on your Squadron, District or National position, depends on what you can see. If you qualify to be in the National Directory, then you can see the contact info for others that qualify to be in the directory. No one can see passwords or PINs “I’M NO EINSTEIN” – GPS For www.usps.org43

44. GPS FOR THE WEBSITE – Update Your Info Real Time Now, each member can update their own information and it will update the national database at that moment (aka REAL-TIME) “I’M NO EINSTEIN” – GPS For www.usps.org44

45. GPS FOR THE WEBSITE – Update Your Info Real Time “I’M NO EINSTEIN” – GPS For www.usps.org45

46. A Rule! Real Time Member Information Updates are not allowed unless you are logged on with a PIN. 46“I’M NO EINSTEIN” – GPS For www.usps.org

47. GPS FOR THE WEBSITE - Challenge #5 How many of you were in this seminar before? How many of you kept your commitment? “I’M NO EINSTEIN” – GPS For www.usps.org47

48. GPS FOR THE WEBSITE - Challenge #5 I Promise to Go home and show at least 2 other members: How to sign up on the Email News Broadcast Sign In to SailAngle and ask questions and answer others How to locate information on the website How to update their own profile using the Real- Time information “I’M NO EINSTEIN” – GPS For www.usps.org48 Everyone Please Raise Your Right Hand [Hands Down]

49. I’m No EINSTEIN! GPS FOR USPS.ORG Just Like You, Those Who Design These Forms of Communication Are Not Einstein’s All are a WORK IN PROGRESS Revisions are being made daily and definitely since this Presentation was made! 49“I’M NO EINSTEIN” – GPS For www.usps.org

50. I’m No EINSTEIN! GPS FOR USPS.ORG Did anyone notice some new items on the National Website? Know what they mean? Facebook You Tube Twitter Linked In 50“I’M NO EINSTEIN” – GPS For www.usps.org

51. Help Desk Support Can’t Find Something On www.usps.org? Contact: Help@usps.org ITCom Help Desk Volunteers P/R/C Phil Arcuni, SN Stf/C Kristi Anderson, P Be nice, they are volunteers too and are only trying to help you! 51“I’M NO EINSTEIN” – GPS For www.usps.org

52. COMMUNICATION The Members Have Spoken – They Want More COMMUNICATION National is providing it, and they need us all to join them. Let’s Make USPS The Best! Won’t you Come Aboard and Join Us? Together, Let’s Make USPS The Best! “I’M NO EINSTEIN” – GPS For www.usps.org52