1. Banca CR Firenze Group Investor Relations 1 - * 2001, all brand cardholders (Aura: 2,000,000) 2,200,000 * cardholders among proprietary, private label and bank cards THE CARD BUSINESS

2. Banca CR Firenze Group Investor Relations 2 2001, average outstanding credit Outstanding credit Financial margin Revolving cards Personal loans Home appliances Vehicle financing THE CARD BUSINESS - 2 Fast growing business High contribution Aura Card: #1 revolving credit card in Italy

3. Banca CR Firenze Group Investor Relations 3 EUROFINAS - Europe FINDOMESTIC ASSOFIN Italy Findomestic is already there EUROPE GOES REVOLVING Revolving cards Personal loans Home appliances Vehicle financing *As at Dec. 31, 2002

4. Banca CR Firenze Group Investor Relations 4 Comparison with more developed markets shows room for a further increase in consumer credit ITA 91 ITA 00 UK 91 USA 91 USA 00 Savings ratio Cons. credit / GDP EU 8.8% Source : Merrill Lynch UK 00 FUTURE TREND

5. Banca CR Firenze Group Investor Relations 5 Source : Prometeia Calcolo Apr.30, 2002 Banca CR Firenze creates value: B. Lombarda B. Pop. Bergamo BPCI B. Pop. Em. Romagna B. Pop. Milano MPS B. Pop. Verona Banca Carige C.R. Firenze B. Pop. Sondrio B. Pop. Lodi 2002E ROE 2002E Cost of Capital ROE = Cost of Capital 2002E ROE: 10.4% 2002E Cost of Capital: 7.8% VALUE CREATION

6. Banca CR Firenze Group Investor Relations 6 As at June 20, 2002 - Source : Datastream Since its IPO CR Firenze has been one of the best performers amongst the Italian Financial Institutions Banca CR Firenze Comparables Index Italian Banking Index 2001 SHARE PRICE PERFORMANCE 2002

7. June, 2002 - United Kingdom BACK-UP SLIDES BANCA CR FIRENZE GROUP

8. Banca CR Firenze Group Investor Relations 8 After UT2 transaction Tier I Tier II Deductions REGULATORY CAPITAL SOLVENCY RATIO Tier 1 SOLVENCY RATIO FY 2001 785.6 -124.0 454.1 1,115.7 8.33% 5.86% 1Q 2002 * 823.6 -138.5 437.0 1,122.0 8.17% 6.00% Euro millions 823.6 -138.5 637.0 1,322.0 9.22% 6.00% *Figures take into consideration a capital increase by means of reserves utilization as approved by the shareholders meeting held the Apr. 29, 2002 EQUITY STRUCTURE

9. Banca CR Firenze Group Investor Relations 9 Euro millions *Exceptional costs excluded ** Operating income, trading income excluded Variation NET INTEREST INCOME11.0% Non-Interest income-2.4% Operating costs* 0.9% CORE OPERATING INCOME**3.9% INCOME before Expceptionals 1.7% NET INCOME 2000 PF 518.5 342.4 551.3 265.3 182.0 93.3 2001 575.8 334.3 556.4 275.7 185.1 93.4 0.0% 2001 CONSOLIDATED RESULTS

10. Banca CR Firenze Group Investor Relations 10 Euro millions Variation 11.5% 5.2% 18.5% 9.3% 31.0% 28.5% NET INTEREST INCOME Non-Interest income Equity subsidiaries TOTAL INCOME PROFIT before exceptional NET INCOME Total costs 1Q 2001 PF 132.4 79.4 2.7 214.6 33.2 15.8 157.4 1Q 2002 147.6 83.5 3.2 234.6 43.5 20.3 164.7 4.6% 1Q 2002 CONSOLIDATED RESULTS

11. Banca CR Firenze Group Investor Relations 11 Euro millions Variation DIRECT FUNDING2.2% INDIRECT FUNDING2.8% Asset under custody 3.6% TOTAL FINANCIAL ASSETS Asset under management GP (discretional accs) Mutual funds Insurance products 2.1% -3.7% 6.3% 0.0% 2001 11,058.3 14,091.5 6,063.7 2,340.1 8,027.8 4,089.3 1,598.4 25,149.8 1Q 2002 11,300.2 14,478.9 6,281.9 2,253.7 8,197.0 4,345.4 1,597.9 25,779.1 2.5% 1Q 2002 CONSOLIDATED RESULTS

12. Banca CR Firenze Group Investor Relations 12 9.5 C / I ratio, exceptionals excluded Personnel expenses Exceptionals Other expenses C / I ratio, recovered expenses excluded COST / INCOME Strong commitment to reduce the present level

13. Banca CR Firenze Group Investor Relations 13 5,000 Private Customers 800,000 75,000 500,000 82% 17.5% 0.5% Monthly income - Euro Assets - Euro Retail Affluent Private Bkg. As at Dec. 31, 2001 - Group SMALL BUSINESS CORPORATE Top 1% Big 6% Mid-size 9% Small 20% Micro 64% > 25 > 2.5 > 1 > 0.25 Annual sales - Euro mln Companies 100,000 CUSTOMER SEGMENTATION