1. Communication Workshop For Research Engineers Workshop: Make yourself heard, understood and remembered Ian F. C. Smith, EPFL Lynne C. Dennis

2. 20 % words 25% voice 55% body language What determines your credibility as a speaker? 25%

3. What makes your voice unique? tonality culture volume accent / articulation pace

4. What is tonality? 1.any sound considered with reference to its quality, pitch, strength “shrill tones” 2.a particular … intonation of the voice as expressive of some meaning “a tone of command” 3.a musical pitch or movement in pitch serving to distinguish two words otherwise composed of the same sounds, as in Chinese http://dictionary.reference.com/browse/tone

5. Tonality excercises high – low pitch breathing

6. On the topic of culture heritage upbringing reactions

7. Volume excercises distance breathing

8. Accent / articulation exercises observe practice

9. Pace excercises observe, time yourself practice going slower use pauses use a pause to replace « ummmm »

10. How to get people to remember your name say it slowly pause between first and last raise your voice on first, lower on last « question » then « conclude »

11. How to get people to remember your name LynneDennis L y n n e ? D e n n i s !