1. Job Skills Tutorial: Foundation Skills What are Foundation Skills? Foundation Skills are those required of all workers in the high-performance workplace of the 21st century. They were developed by the Secretary of Labor's Commission on Achieving Necessary Skills (SCANS). SCANS states that half of the people entering the workplace lack the knowledge and foundation required to find and hold a good job.

2. Job Skills Tutorial: Goal The following tutorial is designed to introduce you to these essential workplace foundation skills. At the end of this Tutorial you will be able to identify the different types of skills needed in today’s work environment.

3. Job Skills Tutorial: Description This tutorial is composed of three modules: MODULE l: Types Of Foundation Skills A short and simple explanation of the different types of skills needed in today’s workforce.

4. Job Skills Tutorial: Description MODULE ll: Foundation Skills Practice This easy and fun section will provide you with specific examples of how these skills are applied in everyday work life.

5. Job Skills Tutorial: Description MODULE lll: Quiz This section will allow you to verify your knowledge of foundation skills as they are used at the job place.

6. Job Skills Tutorial: Module I TYPES OF SKILLS There are THREE types of Foundation Skills. 1. Basic Skills 2. Thinking Skills 3. People Skills

7. Job Skills Tutorial: Module 1 1. What are BASIC SKILLS? Basic skills involve the following: a.Reading b. Writing c.Performing arithmetic and mathematical operations d.Listening & Speaking

8. Job Skills Tutorial: Module 1 1.BASIC SKILLS a. Reading Skills locating, understanding, and interpreting written information in documents such as correspondence, manuals, graphs, and schedules.

9. Job Skills Tutorial: Module 1 1.BASIC SKILLS b. Writing Skills For example: writing letters, directions, manuals, reports, graphs, and flow charts. Learners communicate thoughts, ideas, information, and messages in writing.

10. Job Skills Tutorial: Module 1 1.BASIC SKILLS c. Arithmetic/ Mathematics Skills Learners perform basic computations and approach practical problems by choosing appropriately from a variety of mathematical techniques.

11. Job Skills Tutorial: Module 1 1.BASIC SKILLS d.Listening & Speaking Skills Listening. Learners receive, attend to, interpret, and respond to verbal messages and other cues. Speaking. Learners organize ideas and communicate orally.

12. Job Skills Tutorial: Module 1 2. THINKING SKILLS These are the skills that require employees to use logic in order to make sense of ideas or situations. a.Creative Thinking b.Decision Making c.Problem Solving d.Seeing Things in the Mind's Eye e.Knowing How to Learn f.Reasoning

13. Job Skills Tutorial: Module 1 It is generating new ideas Combining ideas or information in new ways. 2.Thinking Skills a.Creative Skills Makes connections between seemingly unrelated ideas and reshapes goals in ways that reveal new possibilities.

14. Job Skills Tutorial: Module 1 Specifies goals and constraints, generates alternatives, considers risks 2.Thinking Skills b.Decision Making Skills Evaluates and chooses best alternatives.

15. Job Skills Tutorial: Module 1 Recognizes that a problem exists (i.e., there is a discrepancy between what is and what should or could be) identifies possible reasons for the discrepancy, and devises and implements a plan of action to resolve it. Evaluates and monitors progress, Revises plan as indicated by findings 2.Thinking Skills c.Problem Solving Skills

16. Job Skills Tutorial: Module 1 Organizes and processes symbols, pictures, graphs, objects or other information 2.Thinking Skills d.“Seeing Things in the Mind’s Eye” Skills For example, sees a building from a blueprint, a system’s operation from schematics

17. Job Skills Tutorial: Module 1 Recognizes and can use learning techniques to apply and adapt new knowledge and skills both in familiar and changing situations 2.Thinking Skills e.Knowing How to Learn

18. Job Skills Tutorial: Module 1 Involves being aware of learning tools such as: personal learning styles (visual, aural,etc) 2.Thinking Skills e. Knowing How to Learn formal learning strategies (note taking or clustering items that share some characteristics) informal learning strategies (awareness of unidentified false assumptions that may lead to faulty conclusions).

19. Discovers a rule or principle underlying the relationship between two or more objects that applies it in solving a problem 2.Thinking Skills f.Reasoning Job Skills Tutorial: Module 1

20. For example: uses logic to draw conclusions from available information extracts rules or principles from a set objects or written text 2.Thinking Skills f. Reasoning Job Skills Tutorial: Module 1

21. Applies rules and principles to a new situation, or determines which conclusions are correct when given a set of facts and a set of conclusions 2.Thinking Skills f. Reasoning Job Skills Tutorial: Module 1

22. 3. INTERPERSONAL SKILLS a. Work on a Team b. Teach Others c. Serve Clients/Customers d. Exercise Leadership e. Negotiate to Arrive at a Decision f. Work with Cultural Diversity Job Skills Tutorial: Module 1

23. 3. Interpersonal Skills a. Work on a Team Work cooperatively with others Contribute to group efforts with ideas, suggestions, and effort Job Skills Tutorial: Module 1

24. 3. Interpersonal Skills b. Teach Others Help others learn needed knowledge and skills Job Skills Tutorial: Module 1

25. 3. Interpersonal Skills c. Serve Clients/Customers Work with customers to satisfy their needs Communicate with customers to understand their expectations Job Skills Tutorial: Module 1

26. 3. Interpersonal Skills Job Skills Tutorial: Module 1 d.Exercise Leadership Communicate your thoughts, feelings and ideas to justify your position. Persuade and convince other Responsibly challenge existing procedures or policies

27. 3. Interpersonal Skills e. Negotiate to Arrive at a Decision Work toward agreements involving exchange of resources Resolve divergent interests Job Skills Tutorial: Module 1

28. 3. Interpersonal Skills Job Skills Tutorial: Module 1 f.Work with Cultural Diversity Work well with people from a variety of ethnic, social or educational backgrounds.

29. You provide service to people of different ethnic, social, and or educational background. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People Job Skills Tutorial: Question 1

30. Incorrect Hint:You need to interact with other people from different backgrounds. Try Again. Click HereClick Here Job Skills Tutorial: Practice

31. Incorrect. Hint:You need to interact with people before you can decide what to do for them. Try Again. Click HereClick Here

32. Job Skills Tutorial: Practice CORRECT! Pertains to having a skill to deal with culturally diverse population. To go to Question 2 Click here

33. You create and implement a new registration procedure that is faster and more efficient. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People Job Skills Tutorial: Question 2

34. Job Skills Tutorial: Practice Incorrect. Hint: This task requires analytical, problem-solving skills. Try Again. Click here.Click here

35. Job Skills Tutorial: Practice CORRECT! You are creating a solution to a problem or situation. To continue to Question 3 Click here!

36. Job Skills Tutorial: Practice Incorrect. Hint:This task requires analytical, problem-solving skills. Try Again. Click hereClick here

37. Job Skills Tutorial: Question 3 You review the grammatical accuracy of your department’s monthly report. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People

38. Job Skills Tutorial: Practice CORRECT! This task requires your reading skills. To continue to question 4 Click here!

39. Job Skills Tutorial: Practice Incorrect. Hint:This task primarily requires your basic reading skills. Try Again. Click hereClick here

40. Job skills Tutorial: Practice Incorrect. Hint:This task primarily requires your basic reading skills. Try Again. Click hereClick here

41. Job Skills Tutorial: Question 4 Based on existing data, you create a bar graph in the computer that represents yearly total sales for your department. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People

42. Job Skills Tutorial: Practice CORRECT! Mathematical skill. You are using computers to communicate data, choosing the best form to present it. To continue to question 5 Click here!

43. Job Skills Tutorial: Practice Incorrect. Hint:This task requires basic mathematical skills to select the best form to present the data. Try again. Click hereClick here

44. Job Skills Tutorial: Practice Incorrect. Hint: This task requires basic mathematical skills to select the best form to present the data. Try Again. Click hereClick here

45. Job Skills Tutorial: Question 5 You provide several alterative solutions to the problem of absenteeism, and its implementation reduces this problem by 5%. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People

46. Job Skills Tutorial: Practice Incorrect. Hint:This task requires your decision-making skills to generate alternatives for reaching a goal. Try again. Click hereClick here

47. Job Skills Tutorial: Practice CORRECT! You used your decision-making skills to generate alternatives for reaching a goal. To continue to Question 6 Click here!

48. Job Skills Tutorial: Practice Incorrect. Hint:This task requires your decision-making skills to generate alternatives for reaching a goal. Try Again. Click hereClick here

49. Job Skills Tutorial: Question 6 Planning how to carry out your choice and what you will do if negative consequences occur. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People

50. Job Skills Tutorial: Practice Incorrect. Hint:This skill requires you to understand the negative consequences of your decisions and plan ahead. Try again. Click hereClick here

51. Job Skills Tutorial: Practice CORRECT! This task requires your decision- making skills. To continue to Question 7 Click here!

52. Job Skills Tutorial: Practice Incorrect. Hint:This skill requires you to understand the negative consequences of your decisions and plan ahead. Try again. Click hereClick here

53. Job Skill Tutorial: Question 7 You communicate thoughts and feelings to justify a position. The main job skill used in this task is a________________ skill. A. Basic B. Thinking C. People

54. Job Skills Tutorial: Practice Incorrect. Hint:This task requires you to communicate effectively with others. Try again. Click HereClick Here

55. Incorrect. Hint:You must be able to communicate with others to perform this task. Try again. Click HereClick Here

56. Job Skills Tutorial: Practice CORRECT! You must use your leadership skills to be able to convince others of your point of view. Great! This is the End of the Practice section. To proceed with the tutorial’s test click hereclick here

57. Job Skills Tutorial: TEST Instructions: 1. Read carefully each question 2. Respond according to the directions. When completed: 3. Check your answers against the quiz key 4. Check what your score means. Click here to begin test

58. Job Skills Tutorial—Quiz: Part 1 Each of the following statements PRIMARILY uses a particular job skill. Click on the answer that indicates whether the statement is True or False. 1.Chairing a staff meeting is an example of a leadership thinking skill. 2.Checking, editing and revising documents for correct information and appropriate spelling and punctuation is an example of a basic skill. 3.Generating alternatives for reaching a goal is an example of a communication skill. 4.Using the Internet to locate information needed to complete a task is an example of a basic skill. 5.Identifying common goals among different parties in conflict and the ways they depend on each other is an example of a people skill. Click the arrow to continue

59. Job Skills Tutorial—Quiz: Part 2 Type an “X” next to the correct answer for the statements below. People in your office believe in and trust you due to your competence and honesty. a. Basic Skills b. Thinking Skills c. People Skills (correct) At work you use a computer to communicate information to others in your department. a. Basic Skills (correct) b. Thinking Skills c. People Skills Before deciding on a new procedure, you gather information about the alternatives (e.g. from experts or books) a. Basic Skills b. Thinking Skills (Correct) c. People Skills Click the arrow to continue

60. Job Skills Tutorial—Quiz: Answers Answers to True/False statements: 1.Chairing a staff meeting is an example of a leadership thinking skill. True ( )False (  ) FALSE: This is a task requires Leadership skills, which are a type of People skills. 2.Checking, editing and revising documents for correct information and appropriate spelling and punctuation is an example of a basic skill. True (  )False ( ) TRUE: This is a task requires basic Writing skills which are a type of Basic skills. 3.Generating alternatives for reaching a goal is an example of a communication skill. True ( )False (  ) FALSE: This is a task that requires Decision-Making skills in order to select appropriate alternatives to meet the goal. 4.Using the Internet to locate information needed to complete a task is an example of a basic skill. True (  )False ( ) TRUE: This is a task that requires Reading skills which are a type of Basic skills. 5.Identifying common goals among different parties in conflict and the ways they depend on each other is an example of a people skill. True (  )False ( ) TRUE: This is a task that requires Negotiation skills which are a type of People skills. Click the arrow to continue

61. Job Skills Tutorial—Quiz: Answers 6.People in your office believe in and trust you due to your competence and honesty. a. Basic Skills b. Thinking Skills c. People Skills (correct) 7.At work you use a computer to communicate information to others in your department. a. Basic Skills (correct) b. Thinking Skills c. People Skills 8.Before deciding on a new procedure, you gather information about the alternatives (e.g. from experts or books) a. Basic Skills b. Thinking Skills (Correct) c. People Skills Click the arrow to see how you rate

62. Job Skills Tutorial: Your Quiz Score NUMBER OF CORRECT ANSWERS: 7-8:CONGRATULATIONS! You have mastered the three job foundation skills 5-6:YOU DID GREAT! You certainly know the three job foundation skills 0-4:YOU DID GOOD, but you might wish to repeat the tutorial to make sure you know all the foundation skills well. Thank You For Doing This Tutorial!