1. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 1 Business Process Modeling for a Highway Agency: A Demonstration with Planning and Programming Activities Andrea E. Aliberti Jef Benbanaste Seon-Ho Choi Isabelle Estripeaut James J. Perry Daniel J. Streufert Presented to the SEAS Undergraduate Research and Design Symposium Charlottesville, Virginia May 5 th, 2005

2. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 2 Agenda Overview Case 1 – MPO Process Case 2 – Urban Programs Case 3 – Secondary Roads Technical Extension 1 – Software Applications Supporting Business Processes Technical Extension 2 – Simulation Conclusion and Future Work

3. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 3 Overview

4. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 4 Motivation Source: Virginia Department of Transportation 2005

5. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 5 Motivation US Department of Transportation Statewide Transportation Improvement Program (STIP) Virginia Department of Transportation Six-Year Improvement Program (SYIP)

6. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 6 Motivation Source: Virginia Department of Transportation 2005

7. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 7 Motivation Source: Deloitte and Touche 2004

8. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 8 Motivation Source: Deloitte and Touche 2004

9. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 9 Mission Statement Improve communication, reduce costs, and increase scheduling effectiveness through a demonstration of business process modeling for planning and programming activities of the transportation agency.

10. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 10 Methodology a graphical representation of a business process that exhibits the activities and their interdependence that make up the business process to any desired level of detail. IDEF (integrated definition) – a graphical representation of a business process that exhibits the activities and their interdependence that make up the business process to any desired level of detail. Source: Computer Associates 2005

11. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 11 Methodology Gather Information from reports and interviews Organize Information with IDEF modeling Improve business processes and IT coordination

12. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 12 Methodology Activity Source: idef.com 2005

13. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 13 Methodology

14. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 14

15. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 15 Case 1: Metropolitan Planning Organization Processes

16. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 16 Primary MPO Activities

17. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 17 Funding Allocation Process

18. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 18 Case 2: Urban Programs

19. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 19 Urban Program Activities

20. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 20 Case 3: Secondary Programs

21. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 21 Primary Processes

22. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 22 Work Session Sub Processes

23. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 23 Technical Extension 1: Software Applications Supporting Business Processes

24. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 24 Software Applications Supporting Business Processes Document Management Software Hummingbird DOCS Open Kofax Ascent Capture Adobe Acrobat Capture Cluster Planning and Programming Software Hummingbird Enterprise 2004 – Workflow Business Process Management Software FileNet Compliance Framework FileNet Business Process Manager

25. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 25 Technical Extension 2: Simulation

26. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 26 Probabilistic Simulation of Schedule and Cost

27. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 27 Conclusion

28. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 28 Conclusion Improve communication among stakeholders, federal, state and local governments in the development and implementation of transportation plans and programs Reduce cost of project planning and programming Improve scheduling of planning and programming

29. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 29 Conclusion Project prioritization proposal Monitoring and simulation proposal Risk assessment incorporated into IDEF

30. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 30 Acknowledgements Sponsors: Virginia Department of Transportation –Transportation and Mobility Planning Division –Programming Division –Information Technology Applications Division US Federal Highway Administration Virginia Transportation Research Council Participants: Virginia Department of Rail and Public Transportation Virginia State Corporation Commission Utah Department of Transportation

31. Center for Risk Management of Engineering Systems University of Virginia Systems and Information Engineering 31 Jennifer DeBruhl Ken Lantz John Nahm Amy Costello Frank Dunn Rob Walters Craig Ahlin Kathy Henley Deborah Grant Gene Wells Joe Orcutt Ahmet Anday Dick Jones Michael Hester Bill Pulkowski Larry Hagan Bill Allbright Reginald Beasley Joseph Paulus Steering Committee: Marsha Fiol Charlie Rasnick Murali Rao Ken Myers Jerry Sears Ben Mannell Chad Tucker Joe Runk Ellett Pollard Barbara Turner Russ Neyman Wayne Ferguson Interviewees from VDOT Divisions and MPOs: Acknowledgements Graduate Student Advisor: Rachel K. Jennings Technical Advisor: Professor James H. Lambert