1. Michelle Malcher PepsiCo Session # For the DBA Manager – Understanding Oracle and DBAs

2. Speaker Qualifications Michelle Malcher, Senior Database Administrator Enterprise Best Practices SIG Contributing author for IOUG Best Practices Tip Guide and Select Journal Over 10 years experience in database administration, architecture and development.

3. Agenda Managers of DBAs New DBAs Roles New Database Features Performance Issues Oracle Software including patches and CPUs

4. Experience Technical Background? New to Oracle? New features? Coming from other platforms?

5. New DBA Roles Why is the DBA role changing? SOX and Governance More complex business process Demand for highly available systems “Easier” to manage databases Sensitive data and data classification

6. New DBA Roles What access is needed for DBAs to do their jobs? Access to sensitive data Logging in as SYS or SYSTEM Other available roles Need to audit this type of access Migrations from development to production

7. New DBA Role How to separate roles? Defining roles –Production Support –Systems –Application –Auditing Advantages Disadvantages

8. New Features New features are not just a new cool toy for DBAs Solutions for new business needs –High Availabilty –Security –Performance

9. New Features High Availability –Real Application Cluster (RAC) Workload balance Manageability Rolling patches –Data Guard Active Standby Failover / DR –Automatic Storage Management (ASM) Manage Oracle files Rolling patches

10. New Features High Availability –Flashback Flashback queries Flashback database HA solutions include Business Continutity –Failover options –Provides DR solutions –Different options for backups

11. New Features Security –Secure configuration of database Default more secure Least privileges –Database auditing 11g turned on by default –Tools Database Vault Database Audit Vault Secure Backup

12. New Features Performance –Still no run fast button –Reports Statspack now AWR and ADDM Automatically collecting information –Tools OEM – Enterprise Manager Grid Computing –Repeatable configurations –View across systems Add-ons –From tuning to compliance

13. Working with Oracle Software Support –Cases with Oracle Need to gather several pieces of information Need to be on recent releases and patches –Patch information Critical Patch Update (CPU) –Just security patches –Released quarterly –Important for compliance One off patches –Bug fixes

14. Working with Oracle Software Ownership and Maintenance –What pieces are owned? –What add-ons are available? Ensure the correct pieces are installed Ensure that tools are being used that are available –When is maintenance paid? Review environment New requirements

15. Working with Oracle Basic software –Easier? Easier to manage? –More complex because of the different available components –Database parameters and dictionary views Increase with each release Options available –Tools becoming more valuable Standardizing processes Automate basic task

16. DBA Roles changing –With easier to manage software, basic tasks can be automated –Database still getting more complex Business needs changing –Need to develop HA environments –Compliance and security

17. DBA Manager Manage solutions with business needs –Understand some of the new features –Security and compliance –High availability and support Manage DBA roles –Provide opportunities –Communication of business needs

18. Summary Overview of new features New DBA roles Performance Oracle software

19. Questions?

20. Thank You Please fill out evaluation forms Michelle Malcher –For the DBA Manager – Understanding Oracle and DBAs, # –Michelle.a.malcher@pbsg.com