1. Summary of Exceptional Board Experience Exceptional Boards: Strengthening the Leadership Team ASAE Program January 2010

2. Objectives Summarize 2 packed days of Board Training Review 7 Measures of Success (Non-profit Baldrige Journey) Board Roles, Responsibilities and Characteristics Board Evaluation

3. Number 1 Governance Issue Structure Need to maintain Status Quo Succession Planning Compelling Vision/Mission (6) External Perception Identity of profession and association (2) Alignment

4. Association Trends Customization & Value Knowledge vs. Information Transparency & Ethics Pace of Change Technology Influence/Social Networking Member Demographics & Generational Differences Time

5. 7 Measures of Success Commitment to Purpose Customer Service Culture Alignment of Products and Services with Organization Mission Commitment to Analysis and Feedback Data Driven Strategies Dialogue & Engagement CEO as Broker of Ideas Commitment to Action Organizational Adaptability Alliance Building

6. Individual Board Member Responsibilities Three hats Governance Working together as full board Designee Acting in single leadership position (e.g. functional position) Volunteer Acting as a worker bee for the organization

7. Board Member Legal Responsibilities Duty of Care Informed, participating, use best judgment Duty of Loyalty Interest of the organization Duty of Obedience Compliance (State, Federal rules/laws)

8. Characteristics of Exceptional Boards Organizational Intelligence Stewardship Relationship Building Board Development & Renewal Strategic Thinking Transparency, Ethics & Integrity Board Policies and Practices Board Culture

9. Characteristics Organizational intelligence Organizational DNA Who are we Stewardship Sustainable resources to keep viable Not Board job to micro manage Board role is the What of the organization Staff role is the How

10. Characteristics Relationship Building Communication between CEO and Board How does Board reach out to members How does Staff reach out to members CEO support, feedback, suggestions for change & improvement

11. Characteristics Board Development & Renewal (Succession Planning) Recruitment of Board Members Education of Board Members Orientation of Board Members Nominating to Leadership Development

12. Characteristics Strategic Thinking Is not a natural act Allocate time to what matters most Talk about impediments, barriers Insight and foresight discussion on issues Transparency Ethics & Integrity Board Policy & Practice Intentional Policy & Practice

13. Characteristics Board Culture 12 Characteristics Culture of Inquiry Culture is critical to how Board performs Go along Challenge assumptions Unity of thought once decision is made

14. Great Boards Climate (culture) trust and candor Willingness to share information Invites multiple perspectives Commitment to assessment of collective board as well as individual board members

15. Board Evaluation Asked you to conduct the same evaluation we did at the program Share and Discuss Results In which characteristics does our board exhibit the greatest strengths? In which characteristics is there the greatest opportunity for improvement and why?

16. Action Plan – Next Steps (May Board Meeting) Board Evaluation and Assessment Susan (TL), Diana, Jacque and Stacy Governance Policy/Procedure Cathy (TL), Desila, and Joan