1. Hackney Hub

2. The Information Gateway Resource Directory of services Online screening assessment Access to ‘simple’ services / vouchers for OT equipment Other Support 3H Project NHS Sites / Well check Health and Wellbeing packages Outcome measurement tool Resource Allocation System and Personal Budget Resource Directory for support planning ‘Simple’ services. E.g. Menu of services

3. Sign Posting Information Advice Choice Universal Services And Access FAQ’s Self Assessment Advice and Information (3H / Access) Resource Directory NHS Sites / Wellchance Self Service

4. When?

5. The Hub Structure The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Providers.. Services CostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next…

6. Transparency with our partners and the public Hackney Hub will integrate with the Wellchance site in order to deliver resources for both Social Care and Health within the Hackney Area. Hackney Hub will be promoted in conjunction with the Public Service Promise, allow our PSP partners to have supported access to the online resource. To promote self-service access to services which are universally accessible to the citizens of Hackney To work with our Providers to ensure citizens have maximum choice and can build their own care from a trusted online directory of services.

7. I need help… The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Partners.. Services CostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next… The Hackney Hub Self Assessment How can Hackney help me.. What happens next.. Things that might help me.. “I’d like to be assessed for my social care needs” Where can I go next, Advice and Information options offered at the end of the assessment. Next steps.. “We will contact you…” What else might help me (Equipment / Telecare etc)

8. Carers Assessment The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Partners.. Services CostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next… The Hackney Hub Carers Assessment How can Hackney help me.. What happens next.. Things that might help me.. “I am a Carer and would like to undertake an assessment” Where can I go next, Carers Corner Next steps.. “Getting involved” What else might help me Other Carers Services Someone will send me a Carers pack?

9. Self Service Equipment The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Partners.. Services CostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next… The Hackney Hub What happens next.. Things that might help me.. What else might help me Community Groups / Health promotions.. Self Service “I need something from the self-service menu” Equipment What equipment is available to me I enter my details or I am shown how to go and get this equipment (self-funded) Next steps.. “We will sned to you…”

10. Planning my care The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Providers ServicesCostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next… The Hackney Hub What happens next.. Things that might help me.. What else might help me Community Groups / Health promotions.. Directory of Services “I need to know what is out there and how much it costs!” Providers I search for a provider to who provides e.g. ‘Homecare’.. I get costs and add them to my shopping trolley Next steps.. Can I send an email to these people asking them to contact me? Services CostsUnits

11. Advice and Information The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Providers Services CostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next… The Hackney Hub What happens next.. Things that might help me.. What else might help me Community Groups / Health promotions.. Frequently Asked Questions “I don’t know anything about Social Care services, what services can I use to help me meet my social care needs and how may Hackney help me?” Search on.. Searching for documents / FAQs and providers who have been ‘TAGGED’ as being able to help me in a chosen area. Providers Providers who can help me with this What can I do next.. Where should I go now (e.g. self assessment) What other documents may help me? What Languages are these in?

12. The Hub Structure The Hackney Hub Self Assessment Frequently Asked Questions Self Service Directory of Services Online Assessment (Multiple social care needs) Equipment Assessment Carers Assessment Equipment Reorder How can Hackney help me.. Search on… Carers Bits Equipment Telecare Partners.. Other LA’s Health.. Providers.. Services CostsUnits Wellchance Wellchance links.. What happens next.. Things that might help me.. Where I go next…