1. Trust & Respect ----the Dynamic Duo! Presenter: Pat Purifoy, RN AR Dept. of Health/Family Health Branch/Child & Adolescent Health Section Newborn Screening Program Manager Committee Member: ADH Approved Provider Unit for Continuing Education

2. References for presentation: Dave Bowman: commentator, author, educator, actor & entrepreneur “The Five best ways to Build….Lose…. Trust” Steven M. R. Covey: author of “The Speed of Trust: the one thing that changes everything” Bobbie Staten: author of “Humor by the Dozen”

3. Purpose of presentation: to acknowledge the importance of creating/providing a trusting & respectful environment Professionally--------------------Privately EVERYDAY!

4. Why this topic? Inspired by Speaker @ APHA 2007 Lee Ann Danner, RN/BA “Are Nurses Really Bullies? Hostility in the workplace”

5. I’m I a trusting soul? Do I trust others? Do I find placing trust in someone is letting go of the CONTROL? Confide in me.. Character trait/dislike.. I am Responsible… Hate Selfishness… Take a person as is… Never Doubt my partner… My Social circle… Don’t lie/hide from friends/relatives I am Helpful… I try NOT to Depend on any one…

6. TRUST & RESPECT When TRUST exists in an organization or in a relationship almost everything else is easier & more comfortable to achieve!

7. “Amazing Trust & Respect” 60+ yrs!!!!!!

8. Did you know? 911 Gallop Poll Survey results based on telephone interviews with 1,000 adults.

9. RESPECT “R” Relationships  Choose your words carefully  Acknowledge contributions  Honor boundaries  Be willing to compromise  Show consideration  Be strong enough to admit when your are WRONG!  Protect the relationship

10. RESPECT “E” Elements- Respect necessarily has an object:  Respect is always directed toward  Paid to  Felt about  Shown for some objects

11. Respect “S” “S”- Self-Respect Important in everyday life  Self-esteem  Self-confidence  Dignity  Sense of honor  Self-reliance  Pride Practice Engage Create Talk straight

12. Five best Ways to build trust in the workplace! Establish & maintain integrity Communicate vision & values Consider all employees as equal partners Focus on shared, rather than personal goals Do what’s right, regardless of personal risk.

13. Respect “P”, “E”, “C” & “T” Practice  People are watch & listening…. Engage  Proactive vs reactive Create  Creating/providing Talk straight  Giving truth or of self….

14. Five of the fastest ways to lose trust! Act & speak inconsistently Seek personal rather than shared gain Withhold information Lie or tell half-truths Be closed-minded

15. Today & Yesterday! Examples of the 5 principles of creating TRUST----- in action! Great Military & Political Leaders Highly respected industrial Leaders Everyday “Joe” or “Josey”

16. Stories & Quotes: “Trust with an ATTITUDE!” TRUST: My Dad—the Prom dress “Groovy kid with the short hair’ ATTITUDE: --the magic word! Marilyn Monroe Martina McBride “Anyway” Will Rogers Former U.S. Secretary of State Colin Powell

17. Personality Test for fun! 4 questions/5 minutes! Animal preference! One word Description! Color vs. Person! Favorite number & day of the week! What does it all mean………..

18. What will the learner take back with them? Identify What? How? Goals? Reinforce?

19. TRUST/RESPECT = the dynamic duo “A lifetime experience with my new friend “Cecil”!

20. Example of a ultimate trust! Thank you for your time! Pat