1. Solihull MBC ‘ Solihull in 2018: where everyone has an equal chance to be healthier, happier, safer and prosperous’ Wayne Farrington, Corporate Performance & Policy Officer Solihull Metropolitan Borough Council November 2009 ‘Making the most of!’ How Solihull is utilising Covalent!

2. Solihull - Context 2008 CPA rating of ‘3 stars’ – improving well High performing in many areas Including :- customer satisfaction (place survey), educational attainment success road casualty reduction % of household waste taken to landfill Solihull has a population of approximately 200,000, and is southeast of Birmingham bordering Coventry and Warwickshire

3. The Borough of Solihull High variation between the most affluent and most deprived areas: 3 of the wards in the North of the Borough are in the top 10% most deprived wards in England We therefore place strong emphasis on Closing the Gap of Inequality with investment in the more deprived wards in the north of the Borough a priority and spearheaded by our ambitious regeneration programme.

4. The Council Plan & Strategy Map

5. Covalent History Phased Implemented began mid-2008 Currently around 80 users and is in use across a number of areas Used to report:- –Progress against Business Plans (using strategy maps and scorecards) –Report progress against some Key Action Plans (using Actions reporting) –Progress against our LAA (+ sub themes) and Council key indicator set ‘Solihull Scorecard (using PI/Action reports, Web Publishing)

6. Performance Plans – Strategy Map (produced in Covalent)

7. Performance Plans – Strategy Map (another example produced in Covalent)

8. Performance Plans – Scorecard Report

9. Performance Plans – Scorecard Report (Exceptions)

10. Reporting Progress against Key Action Plans (using Actions Central)

11. Reporting Progress against Key Action Plans (using Reports Central)

12. Reporting Progress our Local Area Agreement

14. Reporting Progress against our Solihull Scorecard

16. Web Publishing – Performance Dashboard (LAA)