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Strategic Onboarding Strengthening Institutional Culture through Engagement-Focused Employee Onboarding.

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Presentation on theme: "Strategic Onboarding Strengthening Institutional Culture through Engagement-Focused Employee Onboarding."— Presentation transcript:

1 Strategic Onboarding Strengthening Institutional Culture through Engagement-Focused Employee Onboarding

2 Speakers Moderator Brett Tearney – Product Manager, PeopleAdmin
Brett has more than ten years experience building talent management systems, including recruiting, onboarding and performance management applications. Brett will outline what strategic onboarding looks like and explain the benefits of having an automated onboarding solution and how it can improve the employee engagement process. Wendy Middlebrook – Director Of Human Resources, PeopleAdmin Wendy will discuss the onboarding challenges she has experienced in her decade-plus history in talent management and how automation can improve upon this crucial piece of the staffing process. Moderator Tommy Siragusa – Marketing Manager, PeopleAdmin

3 In this webcast, we will cover:
What is onboarding? Onboarding vs. orientation Stages of onboarding Cost of lacking strategic employee engagement Manual onboarding - A Personal Account PeopleAdmin integrated onboarding solution Benefits of an automated onboarding solution Q&A

4 Submitting Questions Use the Q&A Panel to ask questions
Type-in your question Select to direct it to “host and panelists” Submitted questions will be answered at the end of the webcast If your question does not get answered, we will reach out to you individually

5 Performance Management
Onboarding The process of meeting new employees’ immediate needs. The first and best opportunity to turn new hires into productive, happy and successful employees. Recruiting Onboarding Performance Management Industry experts define Onboarding as: The process of acquiring, accommodating, assimilating, and accelerating new team members…(Simpson 2009). Provides a framework…to maximize employee productivity, engagement, and retention (Lavigna 2009). …starts with the first contact of a potential new hire - building and establishing engagement earlier in the employment stage and continuing after the traditional orientation program ends (Moretti 2004). …formation of a mutually satisfying relationship between the company and the new hire (Friedman 2006).

6 Onboarding vs. Orientation
Goal: Strategic Engagement Spans First Year of Employment Involves Diverse Stakeholders Comprehensive Breadth Engages Employee Goal: Complete Transactions Lasts Less Than a Week Owned by HR Addresses Tactical and Operational needs Requires Attendance

7 Stages of Onboarding The first day is just the beginning
Pre-Employment First Day First Week First 90 Days First Year Organizational readiness: IT, Facilities, Security, and Payroll Expedite transactional activities: paperwork completion and provisioning Facilitate employee preparations: documentation, video tours, photo directory Coordinate first-day schedule Cultural introduction: goals, mission, and vision Constant employee engagement: create connections Set clear expectations Establish transition coach and mentor relationships Provide regular opportunities to ask questions Initiate training and development Ensure resource availability Give room for improvement and error Provide regular feedback Create Professional Development Plan Acknowledgement of success Smooth transition to performance management

8 The Cost of lacking Strategic Process
Recent Research: Only 30% of employees engaged 80% of turnover attributed to onboarding Disengagement seen during first day Nearly 1/3 job searching within 6 months More than 30% of new hires exit before 2 years 50% five-year attrition rates common Turnover costs at least 30%-50% of first year pay Sources: Gallup poll Curry, Lynne Getting the right employees: Multi-staged hiring process recommended. Alaska Business Monthly 26, no. 6: Business Source Complete, EBSCOhost (accessed August 3, 2010). Hyland, Lars Welcome aboard. Training Journal. May Stein, Mark, and Lilith Christiansen Successful onboarding: Strategies to unlock hidden value within your organization. New York: McGraw-Hill.

9 Manual Onboarding – A Personal Account
And round Round Where? Higher operational costs Inefficient & time consuming No checks & balances No reminders to complete tasks Susceptible to start-date barriers Vulnerable to user errors No accountability Then Here Then here HELP! Going Gone! And round Round Start Over Here Over where? Over There Get Out This of Here!! From Wendy’s perspective. Need more anecdotal bullets. Structured in a way so that Wendy can speak conversationally about what she has expereinced. Trash Jane John When? Where? Then Where? Then where? Where? No You? You? And round Round

10 Integrated Onboarding Part of the PeopleAdmin Select Suite
Initiate from Workflow Determine New Hire Process Add Additional Tasks Send Notifications Task Owners Take Action Monitors Progress Dependent Tasks Processed Delinquency Notifications Sent Access Summary Reports Features: Flexible task setup facilitating tactical and strategic activities Tailor individual events to specific new hire situations Electronically deliver and complete documents Centrally monitor broad task distribution network Handle dependent tasks Notify of delinquencies Identify bottlenecks Ensure process compliance

11 Benefits of Automated Onboarding
Cost Savings Less manual tracking & coordination Standardizes widely distributed process Reduces printing & shipping costs Improves compliance & consistency Productivity Process visibility & control Comprehensive preparation More effective communication Accelerated contribution Clear alignment to broader initiatives Retention Bridge from recruitment to employment Transparent expectations Standardized process Engage mentors and alumni Engagement Stronger colleague bonds Better job satisfaction & loyalty Enhances employment brand Encourages lasting relationships From Brett’s perspective. Need more product oriented benefits an automated system

12 Q&A I”ll ask cheri’s first Then gay”s thenJennifer’s
That should do it. Q&A

13 Thank You!

14 iPod Shuffle Drawing!

15 Additional Information Request a live demo! Visit www.peopleadmin.com
Please contact: Ty Landry Additional webcast availability details to be added Mark Didlake Request a live demo! Visit


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