1. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Add User - To My Account - To a Clients Account eDelivery Team Oct 8 2008

2. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 Add User to my account  Login  Select Manage Accounts and Users  Select Add User  Enter the CCO UserID and Email Address  Select User Options  Confirm User Options

3. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3 Add User to my account - 1  Log into the application https://edelivery.cisco.com/esd/

4. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 4 Add User to my account - 2  Select Manage Account & Users

5. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 Add User to my account - 3  Select Add User

6. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 6 Add User to my account - 4  Enter CCO User ID and Email and click search The applications validates the user exists in Cisco database

7. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 Add User to my account - 5  Enter User Information and Options Admin or User?

8. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 Add User to my account - 6  Verify User information and click confim

9. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Add User to my account - 7 Postscript  User will be added to the list of authorized users  User will receive an email notifying them they have been added ot the account  The email will contain a link to the application

10. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 10 Add User to client account ** note: You add only 1 user to a client account. The intent is to have your client manage their own account users ** note 2: The Add User process and screens are the same – except the Account you are adding the user to is displayed on the left menu under Manage Accounts  Login  Select Manage Accounts and Users  Double click on the account you plan to add the user to  Select Add User - Follow same steps as Add User

11. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 11 Add User to client account - 1  Log into the application https://edelivery.cisco.com/esd/

12. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 12 Add User to client account - 2  Select Manage Account & Users

13. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 13 Add User to client account – 2a  Notice Compay A is my company and is displayed in the two locations  Double click on the account (1Company) you plan to add the user to

14. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 14 Add User to client account - 3  Select Add User Notice that the account you are adding the user to is visible in two locations

15. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 15 Add User to client account - 4  Enter CCO User ID and Email and click search The applications validates the user exists in Cisco database Notice the account (1Company) you are adding user to is shown on  From this point forward all steps are same as adding user to your account Except the account name you adding the user to is shown on the left Go to Add User Step 5

16. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential 16