3.  Your character defines your confidence to approach the conflict and your importance of the conflict  Your approach towards a conflict doesn’t always work  The five styles of conflict is avoidance, accommodation, competition, compromise, and collaboration

4.  It occurs when a person ignores or stays away from a conflict  Avoidance can either be physical or conversational  These people believe there is no reason to solve the issue and rather put up with the problem than confront each other face-to-face.

5.  Disadvantages › It leads towards unsatisfying relationships  Frustration  Being ignored and unheard (Explain)  Advantages › Unnecessary conflicts  Not losing a job, friend, or partner.  Ignoring flaws (explain)

6.  Accommodation happens when they allow the other person to have it their way.  They care more about others than themselves( it’s a loss because their views are not being heard or seen)  On the other hand, it can be an act of kindness, love, or generosity and it will enhance a certain relationship.

7.  Pros › Reaching out › Kind gesture › Close friendship › Culture( explain)  Mostly European and Asian countries  Cons › Unappreciative people › People take advantage › Culture(Explain)  North America

8.  A high concern of themselves and a low concern of others  People want it “my way”  People strongly believe and feel justified to take control of the situation or conflict because “their way is the best way”.  In some relationships, it’s a form of satisfaction to enrich their interaction but it could backfire when in conflict (explain)

9.  Passive Aggression › It expresses satisfaction in a joking manner › “Crazymaking”  Tactic to punish the other person  Nonverbal Comm. Includes expression, sigh, or laugh  Guilt (explain)  Direct Aggression › Direct attack of confrontation  Verbal communication includes name calling or threats  Nonverbal communication may include raising fists

10.  “ YOU CAN DO THIS ONLY IF YOU DO THIS”  People end up agreeing halfway but they don’t always end up getting what they want  In some cases, compromise can be seen as a negative word 

11.  Disadvantage › Conflict is unresolved › Neither people are satisfied  Advantage › People receive somewhat of their needs › Their thoughts are being heard › Showing concern of your partner

12.  They care for both themselves and others (“Our Way”)  The advantage for collaboration is that each person gets what they want; › They work together › No need to compromise › They find solutions to satisfy each other’s needs  For example, (parenting) a teenager wants to go out bowling with his friends, he collaborates with his mom and decide that he takes care of his brother while she’s at work and he has permission to go after she arrives from work.

13.  Avoidance is a lose-lose(“No Way”) › Avoidance is when you’re trying to ignore the problem  Accommodation is a Lose-Win( “Your Way”) › They allow people to have it their way instead of establishing their own point of view  Competition is a Win-Lose › “My Way” › Their point of view is more important than the other person.

14.  Compromise is a negotiated lose-lose › These people meet each other halfway and negotiate with a solution nut they may not be satisfied  Collaboration is a win-win (“Our Way”) › Both needs are met and it keeps the relationship satisfied