2. Ohio Association for the Healthcare Environment September 26, 2012 ConneXion

3. Welcome! To ConneXions!

4. Educational Presentation You, The Boss Whisperer - Managing Up! Rod Pollard Director, EVS – UH Case Medical Center

5. Top 10 Pet Peeves of Bosses 1. Chronic Absenteeism, Tardiness and Social Butterflies 2. Negativity/Subversiveness/lack of buy in 3. Drama (Pot stirrers) – some have a desire for dissension 4. Combative, Challenge Authority 5. Lying – especially time – lack integrity 6. Internet, Texting, personal phone calls 7. Laziness, full of excuses, slacker 8. Need to repeat instructions 9. Abusing breaks and/or lunches 10. Disrespect

6. Don’t Give Others Control of Yourself!!

7. Top 10 Things A Manager Can Do To Make A Boss Happy 1. Show up on Time to work 2. Be a team player 3. Be positive – solutions oriented 4. Hold a positive enthusiastic attitude 5. Be willing to learn 6. Communicate well 7. Take ownership, be responsible 8. Manage your time well 9. Hold to a consistently strong work ethic 10. Pay attention to appearance and hygiene

8. HOW CAN I IMPROVE? Ask…”How I am doing as a manager?”

9. 2012 Fall Conference & Market Place 110 attendees 30 exhibits 8 educational sessions Keynote & Closing Sessions Stay tuned for survey coming to you next week. Attendee list was emailed out. If you did not receive it please let me know.

10. 2013 Fall Conference & Market Place August 7, 2013 Location to be determined Goal is 150 – looking for 100 healthcare attendees Looking for 40 exhibitors

11. Website Update www.ohioahe.org Members Only section will “go live” on October 1, 2012 Members will receive email notification when your account is activated Information on monthly meetings, educational sessions, etc., will be posted here. Ability to register for conference or educational presentations.

12. Website Update Phase 4 will start in November. “Payment feature” is most important add-on during Phase 4 On-line store will be added Linkedin and Facebook ‘links’ will also be available.

13. AHE National Conference Update 1. Held in Phoenix this year 2. Over 550 ES Professionals from around the US. 3. 180 Exhibitors 4. Keynotes were by Dr. William Rutala, Michael Rogers, Brian Lee and Joe Contrera 5. Many educational presentations featuring HCAPHS, How to develop ES dashboards, OR disinfection guidelines, hand hygiene, floor care, Integrated Waste Management, sustainability, HCAHPS Best Practices, Hiring for Engagement, etc. 6. Great Networking Opportunities.

14. AHE Updates New requirements that 20% of state chapter membership must be AHE members. Chapter leadership must be AHE members. Preferred that 20% of chapter members attain CHESP certification status.

15. AHE Updates Ohio AHE was featured prominently on Monday evening at Chapter Event. OAHE is one of largest, most active chapters in the last 4 years. Opportunities to serve on AHE Educational Committee for the 2013 AHE National Conference to be held in Indianapolis from September 15 – 18.

16. AHE Updates AHE is forming “Chapter Advisory Council” in 2013. We have been asked to be a part of that council.

17. Coming in 2013 Updated website features Closer collaboration with AHE for Ohio members. Expanded educational offerings for Ohio AHE members. Discounted membership rate for OAHE members who join national AHE. Possible affiliation with Ohio Hospital Association.

18. We Need Your Help! Word-of-mouth advertising about Ohio AHE is the BEST kind of advertising that requires only one thing – YOUR TIME. If you are not a member, WE NEED YOU! Pick up a membership form today. Let others know about OAHE and our monthly meetings. You do not need to be a member to attend! For more information about OAHE, please visit our website at http://www.ohioahe.orghttp://www.ohioahe.org

19. For the lastest information, visit us on the web at: Find OAHE on Linkedin Group ID: Ohio Association for the Healthcare Environment www.ohioahe.org

20. Thank You For Attending!