1. Revision of UN Guidelines on Consumer Protection (UNGCP)

2. Content The Review Process Modalities to review the UNGCP Outcome of the Working Groups: UNCTAD Secretariat Report

3. VI UN Conference to Review the Set (2010) CompetitionConsumer Protection VI UN Conference to Review the Set (2010) CompetitionConsumer Protection VII UN Conference to Review the Set (July, 2015) XI IGE (2011) I Ad-hoc Meeting (2012) II Ad-Hoc Meeting (2013) XII IGE (2012) XIII IGE(2013) IX IGE (2014) Preparatory Session IX IGE (2014) Preparatory Session The Review Process Preparatory meeting 22-23 January 2015 Preparatory meeting 22-23 January 2015 4 WG for the UNCTAD Secretariat Report Draft Resolution General Assembly, December 2015

4. Modalities to review the UNGCP

5. Options for the Review Thematic Approach: Review and amendment of each of the Guidelines of the UNGCP. Implies an individual negotiation for each guideline Integral Approach: insertion of new topics (vertical) & adaptation of the remaining Guidelines where necessary (horizontal) Addressed topics Horizontal/IntegradoVertical/TemáticoAddressed in the existing UNGCP? E-commerce No Financial Services No Access to Knowledge Partially (3.c and 22-24) Collective actions Partially (32-34) Cross-border trade Yes (32-34 and/or 63-69) Data protection No Abusive/misleading Advertising Partially (17, 22-26) Public Services YES (31, 56) Real-Estate Sector Partially (1) Turism No Implementation Partially (63-69)

6. Modalities to review the UNGCP All the topics identified for the review: Integral/Horizontal Thematic/Vertical

7. Modalities to review the UNGCP Todos los asuntos identificados para la revisión: Integral/Horizontal Thematic/Vertical - E-Commerce -Financial Services -Access to knowledge - Cross-border trade - Data protection -Turism -IMPLEMENTATION -Collective Actions -Misleading advertising -Public services -Real-estate services Thematic & Integrated

8. Arquitecture of the Consmer Protection "Temple" for the Century XXI Dialogue and Inter. Cooperation Laws and robust enforcement Thematic issues Firm Competitivenes Integrated topics IMPLEMENTATION

9. Next stepts General Assembly (Dec 2015) General Assembly (Dec 2015) Review Conference (July 2015) Review Conference (July 2015) Draft Resolution & Report (November) Draft Resolution & Report (November) Comments (September 15) Comments (September 15) First UNCTAD Report (August 15) First UNCTAD Report (August 15) Preparatory Meeting (22-23 Jan 2015) Preparatory Meeting (22-23 Jan 2015)

10. Outcome of the Working Groups: First UNCTAD Secretariat Report

11. WG on E-commerce First meeting and questionnaire circulation: 3 and 24 March 2014 63 Experts at WG: Outcome: Contributions: 26 In-depth knowledge of E-commerce situations in MS Full suport and endorsement of OCDE E-Commerce Guidelines of 1999 (in its actual wording). Interest to include a section in the UNGCP 46 Member States 5 International Organisations 12 NGOs.

12. WG on Financial Services First meeting and questionnaire circulation: 14 March 2014 50 Experts at WG: Outcome: Contributions: 19 Full suport and endorsement of G-20/OCDE principles Importance to the compensation mechanisms Interest to include a section in the UNGCP 12 Member States 1 International Organisation 3 NGOs.

13. WG on Other issues First meeting and questionnaire circulation: 7 March 2014 34 Experts at WG: Outcome: Contributions: 19 Interest to include a section in the UNGCP on: Misleading, abusive advertising, Collective actions, Data protection, Turism Interest to hold discussions for the other issues. 29Member States 1 International Organisation 4 NGOs.

14. WG on Implementation First meeting and questionnaire circulation: 3 and 24 March 2014 36 Experts at WG: Outcome: Contributions: 12 Importance to the national and bilateral implementation that does not require new UNGCP Interest in set up an international forum to: Monitor the universal implementation of UNGCP Discuss in public forums policymaking issues Propose capacity-building activities for agencies Update and review UNGCP periodically 32 Member States 4 NGOs.

15. Many thanks Hassan Qaqaya Head Competition and Consumer Policies Branch UNCTAD Hassan.Qaqaya@unctad.org