1. Fast Read Employee Experience (FREE) Teresa Cochran Operational Experience/Lessons Learned Program Manager UT-Battelle, LLC / Oak Ridge National Laboratory Sept. 13, 2011

2. 2Managed by UT-Battelle for the U.S. Department of Energy Objective - Fostering a Learning Culture Share Operational Experiences/Lessons Learned (OE/LL) at the “point of need” Share low-level events as “free lessons” Measure the effectiveness Modify OE/LL Dbase to capture “Fast Read Employee Experience” (FREE) Quick, real-time information sharing Captures “short” title and message “Point of need” distribution to pre-populated lists, (includes user’s organization and/or individuals) Easy to integrate with other systems (OE/LL, MOS, Recalls/Notifications,Dir/Div websites, etc.) Monitor effectiveness ORNL - Leveraging Existing Processes and Tools ORNL Operational Experience/Lessons Learned Improvement Initiative

3. 3Managed by UT-Battelle for the U.S. Department of Energy Fast Read Employee Experience (FREE) Potential Distribution Directorate Mgmt; Line Managers Subject Matter Experts; Other key roles (Safety Officers, Environmental Protection Officers, Safety Regulatory Officer, etc.) Work Planners; Crafts; Facility Managers Researchers; Lab Space Managers; Students Other targeted lists Objective: Employees share real-time operating experiences to the point-of-need using ‘self-serve’ FREE tool Delivery via Email and/or FYR FREE entry points with auto-distribution: OE/LLP Mgmt Observation Sys ORNL homepage Index S/CI Division websites Initiate Selected Distribution EMAIL Pushing data to the “point of need”

4. 4Managed by UT-Battelle for the U.S. Department of Energy

5. 5Managed by UT-Battelle for the U.S. Department of Energy Insert FREE Lesson Option for Recalls/Notifications. Recalls & Notifications - Interface with FREE FREE messaging on Recalls & Notifications would provide a quick way of relaying information to staff who work with materials or tools affected. Insert FREE Option in the FREE title for sharing. Management Observation System (MOS) - Interface with FREE

6. 6Managed by UT-Battelle for the U.S. Department of Energy Insert FREE Lesson Option for Work Control POCs. Work Control POC Tools/Page - Interface with FREE Lessons Division has a “POC Tools” page to relay information to Work Control POC’s that might be useful during work planning, control and evaluation.

7. 7Managed by UT-Battelle for the U.S. Department of Energy

8. 8Managed by UT-Battelle for the U.S. Department of Energy Demo after showing entry page.